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The Retail E-Commerce Playbook For 2021
The Art And Science Of Retail eCommerce
Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...
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Charts & Figures McDonald's Excels At Localizing Its Products And Marketing
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures Italian Consumers Are More Sensitive To Local Values
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures Consumer Values Differ Dramatically By Country
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures McDonald's Changed Its Logo Colors To Be More Relevant To European Consumers
Geopolitical Disruption Demands Local Trust
February 11, 2021 | Thomas Husson -
Charts & Figures Amazon Benefits From The COVID-19 Lockdown, With eCommerce Sales Growth Doubling In Q1 2020
Physical Stores In Europe Struggle For Survival As COVID-19 Migrates Sales Online
June 25, 2020 | Michael O'Grady -
Charts & Figures German eCommerce Sales Soar Across Most Categories Post-Lockdown
Physical Stores In Europe Struggle For Survival As COVID-19 Migrates Sales Online
June 25, 2020 | Michael O'Grady -
Charts & Figures Positive And Negative Emotions That Drive UK Multichannel And Digital Retailers' Customer Experience
The UK Retail Customer Experience Index, 2018
March 12, 2019 | Michelle Beeson, Alex Causey -
Charts & Figures The Seven Drivers Of The Quality Of UK Digital Retailers' Customer Experience
The UK Retail Customer Experience Index, 2018
March 12, 2019 | Michelle Beeson, Alex Causey -
Charts & Figures The Eight Drivers Of The Quality Of UK Multichannel Retailers' Customer Experience
The UK Retail Customer Experience Index, 2018
March 12, 2019 | Michelle Beeson, Alex Causey -
Charts & Figures Forrester's UK CX Index, 2018: Rankings Of Multichannel And Digital Retailers
The UK Retail Customer Experience Index, 2018
March 12, 2019 | Michelle Beeson, Alex Causey -
Charts & Figures Forrester's CX Index Is A Measure Of A Brand's Ability To Drive Loyalty With Its Customers
The UK Retail Customer Experience Index, 2018
March 12, 2019 | Michelle Beeson, Alex Causey -
Charts & Figures Forrester's CX Index Is A Measure Of A Brand's Ability To Drive Loyalty With Its Customers
The France Retail Customer Experience Index, 2018
March 11, 2019 | Michelle Beeson, Alex Causey -
Charts & Figures Forrester's France CX Index, 2018: Rankings Of Multichannel And Digital Retailers
The France Retail Customer Experience Index, 2018
March 11, 2019 | Michelle Beeson, Alex Causey -
Charts & Figures Positive And Negative Emotions That Drive French Digital Retailers' Customer Experience
The France Retail Customer Experience Index, 2018
March 11, 2019 | Michelle Beeson, Alex Causey -
Charts & Figures The Eight Drivers Of The Quality Of French Multichannel Retailers' Customer Experience
The France Retail Customer Experience Index, 2018
March 11, 2019 | Michelle Beeson, Alex Causey -
Charts & Figures The Seven Drivers Of The Quality Of French Digital Retailers' Customer Experience
The France Retail Customer Experience Index, 2018
March 11, 2019 | Michelle Beeson, Alex Causey -
Charts & Figures Positive And Negative Emotions That Drive French Multichannel Retailers' Customer Experience
The France Retail Customer Experience Index, 2018
March 11, 2019 | Michelle Beeson, Alex Causey
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