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Charts & Figures
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Charts & Figures Health Insurance Customers Want Easy Access To Their Plan Coverage Information
2017 Technology Imperatives For US Health Insurers
April 5, 2017 | Kate McCarthy -
Charts & Figures Healthcare Organizations Must Treat Patients Like Customers To Keep Them Engaged
2017 Technology Imperatives For US Health Insurers
April 5, 2017 | Kate McCarthy -
Charts & Figures Engage Your Customers On Mobile To Succeed In The Emerging B2C Environment
2017 Technology Imperatives For US Health Insurers
April 5, 2017 | Kate McCarthy -
Charts & Figures Leverage Prescriptive Analytics To Become An Advanced Analytics Guru
2017 Technology Imperatives For US Health Insurers
April 5, 2017 | Kate McCarthy -
Charts & Figures High-Performing Banks Have High Awareness And Execution Agility Scores
Ranking The Most Agile US Banks
June 19, 2014 | Craig Le Clair -
Charts & Figures New Source Of Revenue Analysis For Top Banks
Ranking The Most Agile US Banks
June 19, 2014 | Craig Le Clair -
Charts & Figures Lower Performing Banks Have Low Awareness And Execution Scores
Ranking The Most Agile US Banks
June 19, 2014 | Craig Le Clair -
Charts & Figures The Age Of The Customer Ushers In New Digital-Based Events
Ranking The Most Agile US Banks
June 19, 2014 | Craig Le Clair -
Charts & Figures Enterprises Need To Be Agile In Two Ways — Awareness And Execution
Ranking The Most Agile US Banks
June 19, 2014 | Craig Le Clair -
Charts & Figures Agility Scores For Top Banks
Ranking The Most Agile US Banks
June 19, 2014 | Craig Le Clair -
Charts & Figures Strength In Market Responsiveness And Channel Integration Drives Performance
Ranking The Most Agile US Banks
June 19, 2014 | Craig Le Clair -
Charts & Figures Business Agility Is Built On 10 Dimensions
Ranking The Most Agile US Banks
June 19, 2014 | Craig Le Clair -
Charts & Figures Behind Every Customer Touchpoint There Is A Technology Story
Winning The Customer Experience Game
May 8, 2013 | Nigel Fenwick -
Charts & Figures The Customer Experience Index Is An Easily Understood Model
Winning The Customer Experience Game
May 8, 2013 | Nigel Fenwick -
Charts & Figures Correlation Between CXi Score And Three Loyalty Metrics
Winning The Customer Experience Game
May 8, 2013 | Nigel Fenwick -
Charts & Figures The Watermark Consulting Analysis Of CXi And Stock Performance
Winning The Customer Experience Game
May 8, 2013 | Nigel Fenwick -
Charts & Figures The 2013 CXi Distribution By Industry
Winning The Customer Experience Game
May 8, 2013 | Nigel Fenwick
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- Craig Le Clair (8)
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