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The Digital Operations Platforms Playbook For 2021
Drive Your Adaptive Enterprise With SaaS
Enterprises cannot achieve great customer success, digital disruption, and long-term growth and profitability without the right approach to core enterprise applications. To thrive, application...
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Charts & Figures The Customer Experience Index Is An Easily Understood Model
Winning The Customer Experience Game
May 8, 2013 | Nigel Fenwick -
Charts & Figures The 2013 CXi Distribution By Industry
Winning The Customer Experience Game
May 8, 2013 | Nigel Fenwick -
Charts & Figures The Watermark Consulting Analysis Of CXi And Stock Performance
Winning The Customer Experience Game
May 8, 2013 | Nigel Fenwick -
Charts & Figures Behind Every Customer Touchpoint There Is A Technology Story
Winning The Customer Experience Game
May 8, 2013 | Nigel Fenwick -
Charts & Figures Correlation Between CXi Score And Three Loyalty Metrics
Winning The Customer Experience Game
May 8, 2013 | Nigel Fenwick