Search Results

• 

  Charts & Figures Indian Banks Must Straddle The Fine Line Of Effective Communication And Appropriate Action

  Forrester Infographic: Brand Communication And Action Drive Perception For Indian Banks

  December 30, 2020 | Amit Bhatia

• 

  Charts & Figures Journey Simplification Makes Engagement Simple From Policy Purchase To Claim Payout

  Case Study: HDFC Life Insures Its Future With Technology-Led Innovation

  December 9, 2019 | Amit Bhatia

• 

  Charts & Figures Partner Integration Offers An Integrated Experience

  Case Study: HDFC Life Insures Its Future With Technology-Led Innovation

  December 9, 2019 | Amit Bhatia

• 

  Charts & Figures HDFC Life's Technology Evolution Over The Past Few Years

  Case Study: HDFC Life Insures Its Future With Technology-Led Innovation

  December 9, 2019 | Amit Bhatia

• 

  Charts & Figures Data Enrichment And Analytics Drive Personalization

  Case Study: HDFC Life Insures Its Future With Technology-Led Innovation

  December 9, 2019 | Amit Bhatia

• 

  Charts & Figures Platforms And Ecosystems Help To Reach Customers In Their Context

  Case Study: HDFC Life Insures Its Future With Technology-Led Innovation

  December 9, 2019 | Amit Bhatia

• 

  Charts & Figures HDFC Life's Business Performance Has Improved Significantly Over The Past Few Years

  Case Study: HDFC Life Insures Its Future With Technology-Led Innovation

  December 9, 2019 | Amit Bhatia

• 

  Charts & Figures Service Simplification Strives To Deliver Frictionless Service

  Case Study: HDFC Life Insures Its Future With Technology-Led Innovation

  December 9, 2019 | Amit Bhatia

• 

  Charts & Figures HDFC Life Transformed Digitally Using Five Building Blocks Based On Five Customer Expectations

  Case Study: HDFC Life Insures Its Future With Technology-Led Innovation

  December 9, 2019 | Amit Bhatia

• 

  Charts & Figures Forrester's CX Index Measures Drivers Of CX Success Across Six Categories

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto/Home Insurers

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Auto Manufacturers

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures The Highest-Scoring Brands By Industry In Forrester's India CX Index, 2019

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures The Distribution Of Industry Scores In Forrester's India CX Index, 2019

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Banks

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures The Four Types Of Brands In Forrester's India CX Index, 2019

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Retailers (Digital)

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures The Top 10 Brands In Forrester's India CX Index, 2019

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Credit Card Issuers

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures The Distribution Of India CX Index Scores, 2018 And 2019

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures Positive And Negative Emotions Drive A Customer's Experience

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures Forrester's India CX Index, 2019: Rankings Of Retailers (Multichannel)

  The India Customer Experience Index, 2019

  September 19, 2019 | Amit Bhatia

• 

  Charts & Figures Key Takeaways From Forrester's India Customer Experience Index

  Forrester Infographic: State Of CX In India

  July 11, 2019 | Amit Bhatia