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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Charts & Figures Customer Data Is Fragmented Between Phases Of The Customer Journey
The Integration Imperative Of Digital Experiences
August 31, 2018 | Mark Grannan -
Charts & Figures Forrester's Digital Experience Platform Architecture
The Integration Imperative Of Digital Experiences
August 31, 2018 | Mark Grannan -
Charts & Figures Digital Experience Mastery Requires Both Customer Experience And Operational Excellence
The Integration Imperative Of Digital Experiences
August 31, 2018 | Mark Grannan