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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Who Does Mobile Commerce Well?
November 13, 2014 | Sucharita KodaliUsing a set of criteria based on best practices and consumer data, Forrester will evaluate the mobile offerings of the top retailers.
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Report Why Health Plan Consumer Portals Need A Makeover
A Call For eBusiness Professionals To Respond To Industry Transformation
September 12, 2007 | Carlton A. DotyThe needs of online healthcare consumers are evolving, and many of the tools that plans make available to them aren't keeping up. The good news...
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