1 result for "leah buley" in Everything
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  • Jonathan Browne

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  • For Customer Experience Professionals

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    Report Executive Q&A: Design Personas And Customer Journey Maps

    November 16, 2015 | Tony Costa, Leah Buley, Jonathan Browne

    Personas and customer journey maps are valuable tools that support customer experience (CX) professionals' tactical design decisions and high-level strategic goals of progressing toward...

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