2 results for "leah buley" in Everything
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  • For Application Development & Delivery Professionals

    Report

    Report Brief: The Latest Battleground Between Designers And Developers Is Front-End Development

    The Democratization Of The Front End Creates A Highly Political Environment
    October 29, 2015 | Anjali Yakkundi

    Application development and delivery (AD&D) and customer experience teams are colliding when it comes to front-end development, user experience (UX), and design. Organizations want to bring user...

  • For Customer Experience Professionals

    Report

    Report Brief: How QVC Creates Great Omnichannel Customer Experience

    August 7, 2015 | Andrew Hogan

    At Forrester's CXNYC 2015 Forum for customer experience (CX) professionals, QVC shared the practices it follows to create a great omnichannel customer experience. In addition to being a leader in...