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  • Enterprise Collaboration
  • Enterprise Architecture

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The Enterprise Collaboration Playbook For 2018

Gain A Competitive Advantage Through Enterprise Collaboration

Many of today's collaboration technology initiatives fall well short of their transformational potential. But a properly executed enterprise collaboration strategy engages employees and connects...

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  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Enterprise File Sync And Share Platforms — Hybrid Solutions, Q4 2017

    The 10 Providers That Matter Most And How They Stack Up
    December 12, 2017 | Cheryl McKinnon

    In our 37-criteria evaluation of enterprise file sync and share (EFSS) hybrid solution providers, we identified the 10 most significant ones — Accellion, Acronis, Axway (Syncplicity), BlackBerry,...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Enterprise File Sync And Share Platforms — Cloud Solutions, Q4 2017

    The 11 Providers That Matter Most And How They Stack Up
    December 6, 2017 | Cheryl McKinnon

    In our 35-criteria evaluation of enterprise file sync and share (EFSS) solution cloud providers, we identified the 11 most significant ones — Axway (Syncplicity), Box, Citrix, Dropbox, Egnyte,...

  • For Enterprise Architecture Professionals

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    Report Confidently Conduct B2B Negotiations With Secure Deal Rooms

    Growth-Oriented Firms Need Secure, Cross-Enterprise Sharing Technologies For M&A — And Other Sensitive B2B Negotiations
    November 10, 2016 | Cheryl McKinnon

    B2B negotiations often require a cloak of confidentiality. Mergers and acquisitions (M&A) and divestitures involve sensitive materials that could damage a business if leaked. Secure document...

  • For Enterprise Architecture Professionals

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    Report The Forrester Wave™: Enterprise Collaborative Work Management, Q4 2016

    The 13 Providers That Matter Most And How They Stack Up
    October 17, 2016 | Margo Visitacion

    In our 25-criteria evaluation of enterprise collaborative work management (CWM) providers, we identified the 13 most significant ones — Asana, Atlassian, Clarizen, Huddle, LeanKit, LiquidPlanner,...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Enterprise File Sync And Share Platforms, Hybrid Solutions, Q2 2016

    The 10 Providers That Matter Most And How They Stack Up
    April 26, 2016 | Cheryl McKinnon

    In our 37-criteria evaluation of enterprise file sync and share (EFSS) providers with hybrid or on-premises deployment options, we identified the 10 most significant — Accellion, Acronis,...

  • For Enterprise Architecture Professionals

    Report

    Report TechRadar™: Information Governance Enabling Technologies, Q2 2016

    Pursue Business Value And Not Just Risk Reduction When Making Technology Investments
    April 13, 2016 | Cheryl McKinnon

    Information governance (IG) is a hot topic. Yet it suffers from an identity crisis, as definitions differ across the technology landscape. Enterprise architect (EA) professionals are on the hook to...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Enterprise File Sync And Share Platforms, Cloud Solutions, Q1 2016

    The Nine Providers That Matter Most And How They Stack Up
    March 10, 2016 | Cheryl McKinnon

    In our 40-criteria evaluation of enterprise file sync and share (EFSS) cloud providers, we identified the nine most significant ones — Box, Dropbox, Google, Huddle, IBM, Intralinks, Microsoft,...

  • For Enterprise Architecture Professionals

    Report

    Report Brief: ECM Divides Into Transactional And Business Content Segments

    October 21, 2015 | Craig Le Clair

    New providers and mobile, collaboration, and cloud deployment enhancements continue to alter the enterprise content management (ECM) landscape. In light of the changing market dynamics, Forrester...

  • For Enterprise Architecture Professionals

    Report

    Report Vendor Landscape: Document-Centric Collaboration, Q4 2015

    Know Your Users' Top Priorities When Assessing A Crowded Market
    October 2, 2015 | Cheryl McKinnon

    Documents encapsulate the knowledge and decisions that information workers use to accomplish their goals. Collaboration -- with peers, customers, partners, and trusted external experts -- is...

  • For Enterprise Architecture Professionals

    Report

    Report Vendor Landscape: Collaborative Work Management For The Enterprise

    Serving Customers Requires Tools That Work The Way Users Work
    August 28, 2015 | Margo Visitacion

    When the customer is the central focus of a company's strategy, its employees must work together more efficiently. Every day, employees focus their activities on helping their companies win, serve,...

  • For Enterprise Architecture Professionals

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    Report Information Strategies Move Center Stage

    March 20, 2015 | Gene Leganza

    The flood of information coming from widespread digitization has created new opportunities and risks that business executives can't ignore. Forrester is seeing a dramatic uptick in the importance...

  • For Enterprise Architecture Professionals

    Report

    Report A Framework For Information Management And Consumption Technology

    March 11, 2015 | Gene Leganza

    Enterprise architects carry the heavy responsibility of planning for elaborate implementations of complex technology. They must weigh the implications of the plans for all of the related...

  • For Enterprise Architecture Professionals

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    Report TechRadar™: Customer-Centric BPM Technology, Q4 2014

    December 22, 2014 | Clay Richardson

    The shift to customer centricity has disrupted an aging business process management (BPM) software market with deep roots in the back office and a mixed track record for driving efficiency and...

  • For Enterprise Architecture Professionals

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    Report Records Managers Must Focus On Business Needs, Budgets, And Technology To Succeed

    Forrester Research And ARMA International Records Management Online Survey, Q3 2013
    September 18, 2013 | Cheryl McKinnon

    This report outlines the results of the fifth annual joint survey conducted by Forrester Research and ARMA International on records management (RM) trends. RM decision-makers have reported...

  • For Enterprise Architecture Professionals

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    Report Five Trends Are Changing Records Management Technologies And Practices

    What Enterprise Architects Need To Know About The Shift From Records Management To Information Governance
    April 18, 2013 | Cheryl McKinnon

    Despite two decades of electronic records management (RM) evolution, fewer than 10% of enterprises admit to high levels of confidence in their approach to the governance of digital information. The...

  • For Enterprise Architecture Professionals

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    Report The Top Emerging Technologies To Watch: Now Through 2018

    February 7, 2013 | Brian Hopkins, Frank E. Gillett

    Emerging digital technologies are a primary driver of business evolution and disruption. Firms are grappling with an accelerating pace of business change while also trying to make IT simpler and...

  • For Enterprise Architecture Professionals

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    Report Smart Process Apps: To Combine Social And Dynamic Case Management

    Fill Gaping Hole In Process Needs
    January 24, 2013 | Craig Le Clair

    Enterprises need to shift from isolated enterprise social projects to a process-oriented view that drives business outcomes. Smart process apps — an emerging $34 billion software category designed...

  • For Enterprise Architecture Professionals

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    Report TechRadar™ For Enterprise Architecture Professionals: Technologies For Empowered Employees, Q4 2011

    Tech-Empowered Staff Members Innovate While Enterprise Technology Manages The Risk
    October 20, 2011 | Gene Leganza

    Your employees — like your customers — have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources. Employees can...

  • For Enterprise Architecture Professionals

    Report

    Report EAs: Use POST To Define Your Collaboration Strategy

    An Empowered Document: Your Collaboration Strategy Should Be People-Centric, Not Tech-Centric
    June 14, 2011 | Henry Peyret

    Technology is diffusing throughout your business, and traditional means of IT oversight have become less effective in this age of empowered HEROes. Enterprise architects (EAs) should use new means...

  • For Enterprise Architecture Professionals

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    Report EAs: Use Social Technologies To Connect With Empowered HEROes

    May 25, 2011 | Henry Peyret

    A challenging trend for enterprise architecture teams is extending their influence across the enterprise, and a prerequisite for achieving this influence is a deep understanding of "what's going on...

  • For Enterprise Architecture Professionals

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    Report The Top 10 Business, Process, And Technology Trends Impacting Business Process Pros In 2011

    April 12, 2011 | Connie Moore, Rob Karel

    Business process (BP) professionals live at the crossroads of business and technology, providing business process management (BPM) insights to technologists and process technology insights to...

  • For Enterprise Architecture Professionals

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    Report Enterprise Search: Six Key Trends To Watch

    April 11, 2011 | Leslie Owens

    First-generation enterprise search was not easy to use and produced unsatisfactory results from a usability and relevance standpoint. Today's knowledge workers demand role-specific, contextual...

  • For Enterprise Architecture Professionals

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    Report Coming Soon: The Need To Search Video In The Enterprise

    March 18, 2011 | Leslie Owens

    Video is not a fringe format anymore. Increasingly, information workers consume video in the workplace for training purposes, technical help, and real-time communication with colleagues and...

  • For Enterprise Architecture Professionals

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    Report Social Breaks The Logjam On Business Process Improvement Initiatives

    An Empowered Report: Empower Process HEROes With The Right Social Techniques And Tools
    February 24, 2011 | Clay Richardson

    As business process management (BPM) adoption continues to spread, more business process professionals are tapping social techniques to extend the reach and impact of their process improvement...

  • For Enterprise Architecture Professionals

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    Report SharePoint Partners Can Plug Taxonomy Gaps

    January 13, 2011 | Leslie Owens

    Microsoft Office SharePoint Server 2007 (MOSS 2007) has lousy metadata capabilities. If tagging content and managing taxonomies in MOSS 2007 are important to you— and they should be — consider...