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  • Enterprise Collaboration
  • Asia Pacific

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The Enterprise Collaboration Playbook For 2018

Gain A Competitive Advantage Through Enterprise Collaboration

Many of today's collaboration technology initiatives fall well short of their transformational potential. But a properly executed enterprise collaboration strategy engages employees and connects...

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  • For B2B Marketing Professionals

    Report

    Report Forrester Data Global Business Technographics® Applications and Collaboration Workforce Survey, 2016: Overview

    A Business Technographics Presentation
    March 29, 2017 | Phillip Hannafin

    This report is an overview of the Forrester Data Global Business Technographics® Applications And Collaboration Workforce Survey, 2016. It analyzes broad patterns among information workers across...

  • For Infrastructure & Operations Professionals

    Report

    Report Breakout Vendors: Cloud Computing In China

    These Chinese Startups Will Fuel And Optimize Your Cloud Strategy
    January 25, 2016 | Frank Liu

    As companies in China increasingly adopt cloud and reap its business benefits, they will need more innovative cloud services to help them develop their business technology agenda and drive digital...

  • For Customer Experience Professionals

    Report

    Report Case Study: Unlock Design Thinking Skills With A Practical Training Program

    The National University Of Singapore Leads In Asia Pacific With A Pragmatic Design Thinking Curriculum
    January 22, 2016 | Ryan Hart

    A growing number of companies in Asia Pacific are organizing around customer experience (CX) functions and adopting design thinking principles to drive customer-centric transformations, but most...

  • For Customer Experience Professionals

    Report

    Report Collaborating Internally To Serve Empowered Customers — The Australian Approach

    July 15, 2014 | Craig Menzies

    In the age of the customer, businesses face a new era of increasingly empowered customers, shifting technology budgets and spending, and sputtering customer experience efforts. We wanted to know if...

  • For Infrastructure & Operations Professionals

    Report

    Report Implementing Cloud Collaboration Solutions In Asia Pacific

    A Guidebook For I&O Professionals In Asia Pacific
    January 16, 2014 | Nupur Singh Andley

    Organizations in Asia Pacific (AP) are using collaboration applications to connect their employees with each other and with the outside world, but strapped IT resources and reduced budgets are...

  • For Infrastructure & Operations Professionals

    Report

    Report Unified Communications And Collaboration Adoption Is Set To Grow In Asia Pacific

    October 2, 2013 | Nupur Singh Andley

    Unified communications and collaboration (UC&C) solutions have been used in Asia Pacific for years, with isolated deployments in various industries — but few companies in the region have...

  • For Application Development & Delivery Professionals

    Report

    Report Software Innovation In India

    How Firms Can Best Capitalize On Software Development And Configuration Opportunities In India
    April 16, 2013 | Manish Bahl, George Lawrie

    The continued economic viability of software development in India, whether by independent software vendors (ISVs) or "captive" business units, depends less on pure labor arbitrage and more on...

  • For CIO Professionals

    Report

    Report Plan Strategy Around 10 Business Trends

    May 2, 2012 | Nigel Fenwick

    CIOs and IT strategists participating in strategic planning must bring to the discussion an understanding of emerging business trends. This report provides our take on the important emerging...

  • For Infrastructure & Operations Professionals

    Report

    Report A Big Boom In The Videoconferencing Market Awaits In Asia

    Vendors Capitalize On An Exponential Increase In Videoconferencing Demand
    October 27, 2011 | Katyayan Gupta

    Videoconferencing will emerge as the preferred mode of communication. Asia Pacific leads the global market with more implementations planned in the next 12 months and beyond than Europe or North...

  • For CIO Professionals

    Report

    Report Asian Urbanization Creates Opportunities For ICT Suppliers

    October 19, 2011 | Manish Bahl

    With increasing urbanization, Asian cities will undergo rapid transformation, creating opportunities for vendors that align themselves with city-level objectives. City opportunities are growing...

  • For CIO Professionals

    Report

    Report The State Of Social Technologies In Asia Pacific

    Use Of Social Technologies Is Increasing In Enterprises, But Decision-Making Is Fragmented; Vendors Must Engage With Both IT And Business Leaders
    October 17, 2011 | Sanchit Gogia

    Corporate IT organizations are struggling to deal with the invasion of multiple consumer-driven social technologies inside corporate firewalls. Employees continue to use these tools — with or...

  • For CIO Professionals

    Report

    Report Integration: The Next Frontier For Enterprise Social

    The "Social Layer" Ignites The Next Wave Of Social Technology Innovation
    April 18, 2011 | Rob Koplowitz

    Enterprise social technology vendors have begun to actively position their offerings to meet integration requirements, and the term "social layer," which Forrester originally heard from Socialtext...

  • For CIO Professionals

    Report

    Report Compliance: A (Surprising) Business Driver For Enterprise Social Apps

    March 7, 2011 | John Brand

    Where social software was once considered a "plaything" for tech savvy users and generation-Y, leading organisations globally are now recognising that the benefits extend well beyond simply...

  • For CIO Professionals

    Report

    Report Asia Pacific IT Market Predictions 2011

    December 15, 2010 | Dane Anderson

    This document provides vendor strategists with an analysis of the key trends in the Asia Pacific IT market in 2010 and previews the top trends that will shape the local market in 2011. This...

  • For Security & Risk Professionals

    Report

    Report Japan SaaS Market Forecast And Update: 2009 To 2014 Data Tables

    May 1, 2010 | Masami Kashiwagi

    These are the data tables for the report, Japan SaaS Market Forecast And Update: 2009 To 2014." The report provides an overview of software-as-a-service (SaaS) in order to enable vendor strategists...

  • For Security & Risk Professionals

    Report

    Report Japan SaaS Market Forecast And Update: 2009 To 2014

    May 1, 2010 | Masami Kashiwagi

    This document provides an overview of software-as-a-service (SaaS) in order to enable vendor strategists to better understand the SaaS market in Japan. The report compares SaaS market growth with...

  • For Application Development & Delivery Professionals

    Report

    Report Web Conferencing In ANZ: Making The Business Case

    October 27, 2009 | Michael Barnes

    This document provides vendor strategists with an overview of the Web conferencing market in Australia and New Zealand based on tracking of the IT and communication trends in the region, as well as...

  • For Infrastructure & Operations Professionals

    Report

    Report Cisco To Acquire Tandberg For US$3.0 Billion: Videoconferencing Moves Closer To Becoming A Mainstream Reality

    October 6, 2009 | Bryan Wang, Dane Anderson, Michael Barnes

    This document provides vendor strategists with highlights of Cisco acquiring Tandberg, a key global player in the videoconferencing and communication market. A $3.0B deal will provide Cisco with a...

  • For CIO Professionals

    Report

    Report IT In The Indian Retail Industry

    September 1, 2009 | Dane Anderson

    This report provides an assessment of the IT opportunities in the Indian retail industry in 2009 and beyond for vendor strategists. This report examines eight key segments in the retail sector:...

  • For CIO Professionals

    Report

    Report Email Management And The Law Of Increasing Returns

    July 10, 2009 | John Brand

    Hydrasight notes continued "indifference" among Asia Pacific organizations in relation to the adoption of email management. These solutions have so far been generally considered as having limited...

  • For CIO Professionals

    Report

    Report Inside The Campus: IT In India's Education Sector

    July 1, 2009 | Dane Anderson

    This report examines the Indian education system from kindergarten to college and highlights opportunities for vendor strategists. It is now an acknowledged fact in India that emerging technologies...

  • For CIO Professionals

    Report

    Report Australian And New Zealand CIO Priorities In 2009

    Managing The Balance Between Cost Cutting And Business Priorities
    June 2, 2009 | Tim Sheedy

    With IT departments really feeling the pinch in 2009, there is considerable pressure on CIOs to make a concerted effort to cut costs while at the same time delivering the essential capabilities...

  • For CIO Professionals

    Report

    Report Social Networking In Asia: An Enterprise Perspective

    May 11, 2009 | Dane Anderson

    This document provides vendor strategists with an overview of the key trends in social networking in Asia Pacific in 2009 based on interviews with 469 CIOs and business managers in Australia, New...

  • For Application Development & Delivery Professionals

    Report

    Report Forrester's Best Practices Framework For Adopting PLM In Services Organizations

    Lessons For Companies Where The "Product" Is Not a Manufactured Good
    April 10, 2009 | Roy C. Wildeman

    Forrester interviewed users, vendors, and systems integrators operating in financial services, telecom, and other services industries to research the common principles behind leading methods for...

  • For CIO Professionals

    Report

    Report SharePoint: (Still Not Quite) Everything That Lotus Notes Is/Was

    April 2, 2009 | John Brand

    Hydrasight observes that Microsoft SharePoint continues to penetrate enterprises despite its lack of completeness in enterprise manageability. Specifically, SharePoint is now being utilized as a...