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  • Enterprise Collaboration
  • Cisco Systems

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The Enterprise Collaboration Playbook For 2018

Gain A Competitive Advantage Through Enterprise Collaboration

Many of today's collaboration technology initiatives fall well short of their transformational potential. But a properly executed enterprise collaboration strategy engages employees and connects...

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  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Unified Communications And Collaboration, Q3 2017

    Evaluating The Leading UC&C Vendors That Can Provide A Diversity Of Deployment Options, Including UCaaS, Hosted, Hybrid, And On-Premises
    September 27, 2017 | Art Schoeller

    In our 29-criteria evaluation of unified communications and collaboration (UC&C) providers, we identified eight of the most significant ones — Alcatel-Lucent (ALE), Avaya, Cisco, Microsoft, Mitel,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Enterprise Video Platforms And Webcasting, Q1 2015

    Choose From Solutions For Presenting Live Or Publishing Video On Demand To Internal Or External Audiences
    February 3, 2015 | Philipp Karcher

    In Forrester's 24-criteria evaluation of enterprise video platform and webcasting vendors, we identified the 16 most significant providers — BrightTalk, Cisco, InXpo, Kaltura, Kontiki, Kulu Valley,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Videoconferencing Infrastructure And Cloud Services, Q3 2014

    Cisco And Polycom Lead, Followed By Vidyo, Avaya, Blue Jeans, And Lifesize
    July 22, 2014 | Philipp Karcher

    In Forrester's 24-criteria evaluation of videoconferencing infrastructure and cloud services vendors, we identified the 10 most significant OEMs — Acano, AGT, Avaya, Blue Jeans Network, Cisco...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: On-Premises Unified Communications And Collaboration, Q2 2014

    The 11 Providers That Matter Most And How They Stack Up
    June 26, 2014 | Christopher Voce, Art Schoeller

    In Forrester's 29-criteria evaluation of enterprise on-premises unified communications and collaboration (UC&C) solutions vendors, we identified the 11 most significant providers — Aastra...

  • For CIO Professionals

    Report

    Report Pick The Right Webcasting Tool To Drive Customer Or Employee Engagement

    May 21, 2014 | Philipp Karcher

    Between webcasting, webconferencing, and videoconferencing tools, the market for delivering slide presentations to a live audience is full of substitutes. Different products vary in their...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Personal Communications Services, Q3 2013

    The Rise Of Personal Communications Tools In The Enterprise
    September 18, 2013 | Dan Bieler

    Empowered employees are embracing personal cloud-based communications and collaboration services, like Skype or Facebook Messenger. Any empowered employees expect to use these collaboration...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Desktop Videoconferencing, Q3 2013

    Microsoft Leads, Followed By Avaya, Cisco Systems, And Vidyo
    September 13, 2013 | Philipp Karcher

    There are four major categories of desktop videoconferencing solutions: consumer applications, unified communications (UC) clients, video pure plays, and webconferencing. In Forrester's 60-criteria...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Webconferencing, Q3 2013

    Cisco Systems, Saba Software, Adobe, IBM SmartCloud Meetings, And Microsoft Lead With Comprehensive Solutions
    September 13, 2013 | Philipp Karcher

    In Forrester's 58-criteria evaluation of webconferencing products, we identified the 11 most significant products — Adobe Connect, AT&T Connect, Cisco WebEx, Citrix GoToMeeting, FuzeBox...

  • For CIO Professionals

    Report

    Report Document Collaboration Vendor Landscape

    May 30, 2013 | Rob Koplowitz

    In 2009, Forrester produced The Forrester Wave™: Collaboration Platform to evaluate a maturing vendor landscape for document collaboration solutions. Since that report, the market has seen...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Room-Based Videoconferencing, Q3 2012

    Polycom, Cisco, And LifeSize Lead, Followed By Resurgents Radvision And Teliris And Aggressive Entrants Huawei And Vidyo
    August 21, 2012 | Philipp Karcher

    In Forrester's 39-criteria evaluation of videoconferencing solution vendors, we identified the seven most significant providers in the category — Cisco, Huawei, LifeSize, Polycom, Radvision,...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Cloud Strategies Of Online Collaboration Software Vendors, Q3 2012

    August 16, 2012 | TJ Keitt

    In Forrester's 38-criteria evaluation of the cloud strategies of online collaboration software vendors, we identified eight significant collaboration services providers — Box, Cisco Systems, Citrix...

  • For Customer Experience Professionals

    Report

    Report Case Study: Cisco Quad Gives Employees CARS Experiences

    October 13, 2011 | Moira Dorsey

    Forrester believes that next-generation digital experiences will be customized, aggregated, relevant, and social (CARS). Cisco Systems' Quad collaboration tool illustrates how CARS can be equally...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Enterprise Social Platforms, Q3 2011

    IBM, Jive, NewsGator, And Telligent Lead A Rapidly Maturing Field
    August 24, 2011 | Rob Koplowitz

    In Forrester's first ever, 62-criteria evaluation of enterprise social platform vendors, we found that IBM, Jive, NewsGator, and Telligent led the pack due to breadth and depth of functionality and...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Mobile Collaboration, Q3 2011

    August 5, 2011 | Ted Schadler

    Mobile collaboration means putting collaboration workloads onto all-important smartphones and tablets, then delivering a great user experience anywhere, anytime, on any device. This is a high bar...

  • For CIO Professionals

    Report

    Report Market Overview: Video Platforms For The Enterprise

    April 11, 2011 | Matthew Brown

    Companies are using streaming video — live and on-demand — to enhance marketing, training, and business communications with internal and external audiences. The market for video platforms, however,...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Cloud-Based Email Vendors

    A Look At The Players And The Criteria You Should Use To Differentiate Them
    March 22, 2011 | Christopher Voce

    Infrastructure and operations executives have shown a tremendous interest in the cloud to provision email and collaboration services to their employees. Why? Cloud-based email and collaboration can...

  • For CIO Professionals

    Report

    Report Amway Integrates Notes And SharePoint To Drive Its Information Workplace (IW)

    Mainsoft Provides The Crucial Glue For A Multivendor IW Strategy
    December 17, 2010 | Rob Koplowitz

    Amway runs an extremely complex, global business including product development, manufacturing, marketing, and a unique and highly successful distribution system. This complexity means that Amway IT...

  • For CIO Professionals

    Report

    Report Welcome To The Empowered Era

    An Empowered Report: Reinvent Yourself To Serve Empowered Customers And Employees
    November 1, 2010 | Ted Schadler

    Your customers and your employees have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources. To succeed in an...

  • For CIO Professionals

    Report

    Report How iPads Enter The Workforce

    An Empowered Report: Tablets Open Doors To New Mobile Scenarios
    October 26, 2010 | Ted Schadler

    iPad has exploded onto the scene. Who could have imagined that a tablet (a category introduced in 2001) would capture the imagination of employees and IT alike? But it did, and it's kicked off an...

  • For Infrastructure & Operations Professionals

    Report

    Report Cisco Continues Its March On Collaboration Strategy

    Decision To Acquire Tandberg Is About More Than Just Video
    October 6, 2009 | Henry Dewing

    Cisco has made an approved offer to acquire Tandberg, promising to develop an integrated, unified, video-centric collaboration capability and foment the creation of a new market for unified...