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  • Master Data Management

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The Data Management Playbook For 2018

Effective Data Management Anchors Digital Transformation

Today, what you know and how well you use that knowledge fuels your competitiveness and growth. You must change how your firm provisions and manages data to keep up with empowered customers and...

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  • For CIO Professionals

    Report

    Report 2017 Technology Imperatives For US Health Insurers

    Regulatory Uncertainty Accelerates The Need For Customer Insight And Engagement
    April 5, 2017 | Kate McCarthy

    2017 is likely to be fraught with uncertainty for health insurers as Congress evaluates massive changes to the Affordable Care Act (ACA). During this prolonged period of uncertainty, insurers will...

  • For Enterprise Architecture Professionals

    Report

    Report Brief: The MDM Crossroad — To Graph Or Not To Graph?

    Mastering Context For Digital Business Calls For MDM Innovation
    May 5, 2016 | Michele Goetz

    Enterprise architects and their business stakeholders have seen master data management (MDM) as a silver bullet for achieving a single view of the business. But they've also seen it as a curse due...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Master Data Management, Q1 2016

    The 12 MDM Providers That Matter Most And How They Stack Up
    March 16, 2016 | Michele Goetz

    In Forrester's 31-criteria evaluation of master data management (MDM) solution vendors, we identified the 12 most significant software providers in the category — IBM, Informatica, Liaison...

  • For Enterprise Architecture Professionals

    Report

    Report Brief: Data Governance Disrupts The MDM Status Quo

    October 9, 2014 | Michele Goetz

    When data from internal and external sources collide, organizations get a better view and understanding of customers. But when old and new data management principles collide — as they do in light...

  • For Application Development & Delivery Professionals

    Report

    Report Embrace Future Trends To Deliver HRM Business Impact

    July 15, 2014 | Paul D. Hamerman

    This report outlines the future outlook for application development and delivery (AD&D) professionals working with human resources executives on their applications and business process innovation...

  • For Enterprise Architecture Professionals

    Report

    Report Product Information Management Is Critical For Omnichannel Management

    The Forrester Wave™: Product Information Management (PIM), Q2 2014
    June 5, 2014 | Michele Goetz, Peter Sheldon

    This report, originally written for the eBusiness and channel strategy professional, includes content relevant to enterprise architects. Product information management (PIM) solutions help...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: Product Information Management (PIM), Q2 2014

    Hybris (An SAP Company), IBM, Informatica, Riversand, And Stibo Systems Lead The Pack, With A Robust Set Of Midmarket Players Close Behind
    May 21, 2014 | Peter Sheldon, Michele Goetz

    In Forrester's 19-criteria evaluation of product information management (PIM) vendors, we identified the 10 most significant providers in the category — ADAM Software, Agility Multichannel, asim,...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Master Data Management Solutions, Q1 2014

    How The Top Five MDM Vendors Stack Up For Multiplatform
    February 3, 2014 | Michele Goetz

    The ability to keep pace with trends like big data, open data, sophisticated analytics, and the de-compartmentalization of data silos and processes, distinguishes leading master data management...

  • For Enterprise Architecture Professionals

    Report

    Report Market Overview: Master Data Management, Q2 2013

    A Critical Component For Data Agility
    April 23, 2013 | Michele Goetz

    The increasingly complex task of managing data requires new master data management (MDM) capabilities. While the first MDM implementations focused on a single domain — such as customer data — that...

  • For Application Development & Delivery Professionals

    Report

    Report Craft Your Future State BI Reference Architecture

    November 1, 2012 | Boris Evelson, Noel Yuhanna

    In the face of rising data volume and complexity and increased need for self-service, enterprises need an effective business intelligence (BI) reference architecture to utilize BI as a key...

  • For Application Development & Delivery Professionals

    Report

    Report Updated 2012: BI Service Provider Short-Listing Tool

    January 10, 2012 | Boris Evelson, Liz Herbert

    Create a shortlist using our tool to find the right set of providers based on your technology requirements, industry, project size, and geographic scope.Eliminate or add partners based on factors...

  • For Application Development & Delivery Professionals

    Report

    Report The Secret To Better Customer Service: High Data Quality

    December 13, 2011 | Rob Karel, Kate Leggett

    Business process professionals supporting customer service operations understand the need for data but do little to take responsibility for its quality. Data management professionals, on the other...

  • For Application Development & Delivery Professionals

    Report

    Report Employee Master Data Management Trends

    October 26, 2011 | Rob Karel, Paul D. Hamerman

    These data charts detail the results of the August 2011 Global Employee Master Data Management Online Survey.

  • For Application Development & Delivery Professionals

    Report

    Report Manage Master Data About Your People

    Organizations Face Challenges With The Proliferation Of Employee Data
    October 26, 2011 | Paul D. Hamerman, Rob Karel

    Although the notion of a global system of record for employee information is widely accepted, many organizations are unable to achieve this goal. The majority of organizations maintain complex and...

  • For Application Development & Delivery Professionals

    Report

    Report Trends In Aligning Business Process And Master Data Management Initiatives

    October 11, 2011 | Rob Karel, Clay Richardson

    These data charts present the results of Forrester's 2011 Process Data Management Online Survey.

  • For Application Development & Delivery Professionals

    Report

    Report Master Data Management: Customer Maturity Takes A Great Leap Forward

    Inquiry Spotlight On Master Data Management, Q1 2010 to Q2 2011
    August 26, 2011 | Rob Karel

    Master data management (MDM), the business capability charged with finally delivering that elusive single trusted view of critical enterprise data, is far from being a mature, commoditized...

  • For Application Development & Delivery Professionals

    Report

    Report Meanings Matter: The Semantic Web Enriches Data Management And Fuels Processes

    July 29, 2011 | James G. Kobielus

    Semantics is just a fancy word for what things truly mean. Historically, semantics has been the realm of geeky information management specialists. But for business process pros, process integration...

  • For Application Development & Delivery Professionals

    Report

    Report Data Governance Must Bridge Business Process, Policy, Architecture, And Value

    May 4, 2011 | Rob Karel

    Business process and data management professionals recognize the business need for effective data governance and the value it can deliver. Yet data governance remains an immature and poorly...

  • For Enterprise Architecture Professionals

    Report

    Report Industry-Specific Master Data Management Trends

    April 6, 2011 | Rob Karel

    This set of data charts, taken from the November 2010 Global master Data Management Online Survey, analyzes data from 134 MDM-savvy IT professionals in five distinct industries-- healthcare; the...

  • For Application Development & Delivery Professionals

    Report

    Report Trends 2011: It's Time For The Business To Own Master Data Management Strategies

    February 15, 2011 | Rob Karel

    Business process professionals recognize master data management (MDM) as a critical enabler to deliver optimized business processes and trusted business insights. But ownership of MDM remains in...

  • For Application Development & Delivery Professionals

    Report

    Report Master Data Management Deployment Trends

    December 15, 2010 | Rob Karel

    This set of data charts summarizes deployment trends gleaned from Forrester’s November 2010 Global Master Data Management Online Survey.

  • For Application Development & Delivery Professionals

    Report

    Report Current State Of MDM Maturity

    December 10, 2010 | Rob Karel

    This set of data charts summarizes maturity trends gleaned from Forrester’s November 2010 Global Master Data Management Online Survey.

  • For Application Development & Delivery Professionals

    Report

    Report Master Data Management Adoption Trends

    December 6, 2010 | Rob Karel

    This set of data charts presents findings from Forrester's November 2010 Global Master Data Management Online Survey related to MDM adoption trends.

  • For Application Development & Delivery Professionals

    Report

    Report Avoid Process Data Headaches: Align Business Process And Data Governance Initiatives

    November 22, 2010 | Rob Karel, Clay Richardson

    Today, enterprises swim in an endless ocean of business data used to power mission-critical business processes, executive decisions, corporate policies, and business rules. Many organizations kick...

  • For Enterprise Architecture Professionals

    Report

    Report The Top 15 Technology Trends EA Should Watch: 2011 To 2013

    An Empowered Report: High-Impact Technologies That You Should Track
    October 14, 2010 | Gene Leganza

    Forrester began summarizing technology trends last year to help enterprise architects create their organizations' technology watch lists. For this year's list of top trends, we've used the same...