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The Enterprise Content Management Playbook For 2018

Executive Overview: The Content Management Playbook

Enterprise content management (ECM) is a discipline in transition in 2017. Enterprise architecture (EA) professionals know that the volume of their business and transactional content continues to...

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  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Digital Experience Portals

    Ding-Dong! The Salesman's Dead — Long Live Self-Service
    October 13, 2017 | Mark Grannan

    Portal scenarios are critical to delivering secure web and mobile experiences on top of back-end and transaction systems of record. They must be part of your modern digital experience (DX) platform...

  • For Enterprise Architecture Professionals

    Report

    Report Prepare For The Post-Repository World Of Intelligent Content Services: ECM In 2021

    Vision: The Enterprise Content Management Playbook
    February 7, 2017 | Cheryl McKinnon

    Enterprise content management (ECM) is a healthy technology market, but it's in an important transitional state. Long-time leading vendors are on the defensive — consolidating, merging, and...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: Digital Experience Platform Technologies, Q3 2016

    September 13, 2016 | Mark Grannan

    Organizations face an expanding ecosystem of technology supporting digital customer experiences, but they're falling behind on using the technology to provide great experiences. Application...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Big Data Text Analytics Platforms, Q2 2016

    The 10 Providers That Matter Most And How They Stack Up
    May 9, 2016 | Boris Evelson

    In our 20-criteria evaluation of big data text analytics platforms providers, we identified the 10 most significant ones — Attivio, Cambridge Semantics, Clarabridge, Digital Reasoning, Expert...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: Cognitive Search Is Ready To Rev Up Your Enterprise's IQ

    Enterprise Search Has Evolved Into Something Delightfully Different
    May 2, 2016 | Rowan Curran, Mike Gualtieri

    Keyword search is obsolete. Cognitive search is the new watchword. We've gone far beyond the traditional search box with a simple list of results to cognitive search. That means less searching and...

  • For Enterprise Architecture Professionals

    Report

    Report Arm Your Digital Business With Competitive Intelligence

    It Means A Lot More Than Helping Your Business Execs Stalk Your Competitors
    April 26, 2016 | Nasry Angel

    What will an incomplete view of the competition cost your firm? Blockbuster, Borders, and Circuit City are all examples of companies blindsided by competitors using emerging technology to transform...

  • For Enterprise Architecture Professionals

    Report

    Report TechRadar™: Big Data, Q1 2016

    March 10, 2016 | Noel Yuhanna, Brian Hopkins

    To remain competitive, firms absolutely must mine insights from vast and diverse data sets. However, the complexity of the big data technology ecosystem can stall key initiatives to improve...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Big Data Text Analytics

    Take Action From Customer Insights Hidden In Unstructured Data
    November 10, 2015 | Boris Evelson

    Without the insights buried in petabytes of unstructured data, your customer view will never be complete. But most of the axioms, best practices, and technologies used for structured data do not...

  • For Application Development & Delivery Professionals

    Report

    Report Google-ize Your Site-Search Experience

    Follow Three Best Practices To Ensure Site Search Matches Your Customer Experience Goals
    October 19, 2015 | Anjali Yakkundi, Dominique Whittaker

    If you ask customers what they expect from a website's search capability, they'll invariably say they want the Google experience: results that are contextual, predictive, and relevant. But site...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Big Data Search And Knowledge Discovery Solutions, Q3 2015

    Data-Driven Business Imperatives Make Search More Critical Than Ever Before
    September 24, 2015 | Mike Gualtieri, Rowan Curran

    Welcome to modern enterprise search. These solutions have evolved well beyond simple keyword search to provide contextual searches that provide more relevant results and valuable knowledge that can...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Enterprise Search And Knowledge Discovery

    September 24, 2015 | Rowan Curran

    Enterprise search has long been hamstrung by complex implementations, onerous maintenance, and less-than-spectacular search experiences for users. But the enterprise search and knowledge discovery...

  • For Enterprise Architecture Professionals

    Report

    Report TechRadar™: Digitizing Operational Processes, Q2 2015

    A Digital Business Needs Operational Excellence To Drive Customer Experience
    June 16, 2015 | Craig Le Clair

    As enterprises look to become customer-obsessed, digital initiatives have risen in priority. Investment in new mobile and online solutions has improved digital connections with customers — but...

  • For Application Development & Delivery Professionals

    Report

    Report SharePoint's Future: Engagement Workplaces For Customer Operations

    SharePoint's Days As A Broad Middleware Suite Are Over
    May 7, 2015 | John R. Rymer

    It's time for enterprise customers to narrow their expectations of SharePoint; some should reduce SharePoint's role in their application strategies. Once a server suite addressing six major...

  • For Application Development & Delivery Professionals

    Report

    Report Market Overview: Text Analytics

    Expand Your Big Data Capabilities With Unstructured Text Analytics
    April 29, 2015 | Boris Evelson

    The big promise of big data to deliver better insights to enterprise decision-makers will not fully materialize unless business intelligence (BI) and analytics incorporate all available sources of...

  • For Enterprise Architecture Professionals

    Report

    Report Information Strategies Move Center Stage

    March 20, 2015 | Gene Leganza

    The flood of information coming from widespread digitization has created new opportunities and risks that business executives can't ignore. Forrester is seeing a dramatic uptick in the importance...

  • For Enterprise Architecture Professionals

    Report

    Report A Framework For Information Management And Consumption Technology

    March 11, 2015 | Gene Leganza

    Enterprise architects carry the heavy responsibility of planning for elaborate implementations of complex technology. They must weigh the implications of the plans for all of the related...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: Business Intelligence, Q1 2015

    February 23, 2015 | Holger Kisker, Ph.D.

    For a number of years now, business intelligence (BI) has remained the No. 1 software application category in companies' implementation project plans. Increasing market volatility and empowered...

  • For Enterprise Architecture Professionals

    Report

    Report Artificial Intelligence Can Finally Unleash Your Business Applications' Creativity

    Five Things You Can Do With Cognitive Computing

    Ask Siri, "Do you love me?" and she dispassionately replies "Let me get back to you on that." Amusing? Sure. Siri today is a programmed personal assistant to help schedule a meeting. In the future,...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: Digital Customer Experience Technologies, Q1 2015

    February 6, 2015 | Mark Grannan

    Consumers are delighted by digital experiences that are effective, easy to use, and make the customer feel good. How are you going to keep up? Firms face an expanding ecosystem of technology...

  • For Application Development & Delivery Professionals

    Report

    Report Shift Your Expectations Of SharePoint

    December 12, 2014 | Rob Koplowitz, John R. Rymer

    This data chart details the full results of Forrester's Q3 2014 Global SharePoint Usage Online Survey. The results show that Microsoft's drive to move SharePoint users to the cloud is working, but...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: NoSQL Key-Value Databases, Q3 2014

    An Evaluation Of Seven Enterprise-Class NoSQL Key-Value Database Vendors
    September 30, 2014 | Noel Yuhanna

    NoSQL continues to gain strong momentum as organizations look at supporting more complex data structures, scale applications to support unpredictable workloads, and support larger volumes of data...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: NoSQL Document Databases, Q3 2014

    An Evaluation Of Four Enterprise-Class NoSQL Document Databases Vendors
    September 30, 2014 | Noel Yuhanna

    As data structures get more complex and data volume grows, traditional relational databases — and their need for a pre-defined schema — are falling short. Enterprise architecture (EA) pros seek...

  • For Enterprise Architecture Professionals

    Report

    Report TechRadar™: Big Data, Q3 2014

    Embrace A Broad Perspective On Big Data Technology
    September 10, 2014 | Noel Yuhanna, Brian Hopkins

    When it comes to big data, an exclusive focus on Hadoop misses other ways of satisfying the demand of businesses to get more insight from more data more quickly. This report takes a broad view of...

  • For CIO Professionals

    Report

    Report Brief: Analytics Separates Signal From Noise On Enterprise Social

    August 12, 2014 | Rob Koplowitz, Nancy Wang

    The benefits of enterprise social software are becoming clearer, highlighting new challenges and opportunities. Designed to help workers create and access content and expertise more effectively...

  • For Application Development & Delivery Professionals

    Report

    Report Microsoft Ascending

    In First 100 Days, Nadella's Team Shifts To A More Open And Aggressive Posture
    May 28, 2014 | John R. Rymer, Jeffrey S. Hammond, James Staten

    When Microsoft named Satya Nadella the third CEO in its history this past February, we posited 10 questions he needed to answer to ensure Microsoft's future relevance to enterprises. As Nadella's...

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