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  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Mobile Mind Shift Maturity Framework

    Assessment: The Mobile eBusiness Playbook
    November 20, 2017 | Julie A. Ask

    Few companies have adapted to the mobile mind shift, as many lack the resources, budget, and organization to make the shift. This report helps digital business professionals understand the path to...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Commerce Technology Investment Trends: 2017 To 2018

    October 5, 2017 | Bruce Eppinger, Claudia Tajima

    Digital businesses from retailers to branded manufacturers are increasing their investment in tools and technologies across commerce platforms, omnichannel, and the digital store. The simple...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Trends 2010: eBusiness Optimism Rises From 2009

    eBusiness Budgets Rise Slightly; Investments In Technology And Tools Rise
    March 17, 2010 | Elizabeth Davis, Carrie Johnson

    To understand the state of eBusiness growth and investment in 2010, we asked members of our eBusiness And Channel Strategy Professional Research Panel a series of questions in Q4 2009 about the...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report 2010 US Online Retail Technology Investment Outlook

    Investment In Core eCommerce Technology Solutions Is Strong For 2010
    January 14, 2010 | Brian K. Walker

    Online retailing looks to emerge from the economic downturn healthier than ever as a channel and as a business. For a majority of online retailers, those results will be manifested in 2010 through...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Banking And Insurance Desktop/Laptop Buyers And Buyer Preferences

    December 9, 2009 | Ellen Carney

    Based off the 2009 Business Data Services hardware survey, this data chart is a banking and insurance industry look at desktop/laptop buyers and buyer preferences.

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Banking And Insurance Business Continuity Practices And Investment Plans

    December 9, 2009 | Ellen Carney

    A banking and insurance industry cut of the 2009 Business Data Services hardware survey for business continuity practices and investment plans.

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Dutch Online Banking Forecast: 2008 To 2013

    April 7, 2008 | Alexander Hesse, Tim van Tongeren

    Internet banking is a huge success in the Netherlands. Due to rapid take-up in the last few years, online banking growth is now slowing down — 68% of Dutch consumers now bank online, the highest...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Italian Online Banking Forecast: 2008 To 2013

    February 5, 2008 | Alexander Hesse, Benjamin Ensor

    With only 15% of adults regularly banking online, Italy is still Western Europe's online banking laggard. Many Italians don't use the Net regularly, and those who do are far more reluctant to use...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report French Online Banking Forecast: 2008 To 2013

    February 4, 2008 | Benjamin Ensor

    Online banking has grown steadily in France over the past decade, boosted by the growth in Net use overall, and is now used by 31% of adults, or 15 million people. We expect that growth to continue...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The State Of Enterprise Software Adoption: 2007 To 2008

    Business Data Services North America And Europe
    January 25, 2008 | R "Ray" Wang

    How are enterprises adopting, using, and managing all types of software, including enterprise applications, Web 2.0, open source, software-as-a-service (SaaS), and service-oriented architecture...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report German Online Banking Forecast: 2007 To 2012

    November 20, 2007 | Tim van Tongeren, Benjamin Ensor

    Online banking has taken off in Germany — 39% of Germans now bank online. We expect online banking to grow by about 4% each year as a result of a gradual increase in Net users' confidence in the...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report UK Online Banking Forecast: 2007 To 2012

    November 1, 2007 | Benjamin Ensor, Tim van Tongeren

    Online banking has grown gradually in the UK over the past decade and is now used by 31% of adults, or 15 million people. But growth has slowed in the past couple of years. That's odd because only...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Europe's 2007 Christmas: An Online Retail Wonderland

    Net Users Will Spend A Projected €51 Billion Online During The Christmas Season
    October 23, 2007 | Victoria Bracewell Lewis, Michelle de Lussanet

    Online retail continues to grow, with a 58% increase in year-on-year sales in 2007. Online sales during the Christmas period are no exception. This year will bring good tidings to Europe's online...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Outlook For US Online Retail: Holiday 2007

    Consumers Will Spend A Projected $33 Billion, Up 21% Over Last Year
    October 12, 2007 | Sucharita Kodali

    Forrester anticipates that US consumers will spend $33 billion during the 2007 holiday season, the time period from Thanksgiving to Christmas. This represents a 21% lift from the comparable holiday...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report European Online Insurance Sales Forecasts By Country, 2006 To 2011

    September 4, 2007 | Benjamin Ensor

    European online non-life insurance sales forecasts per country (UK, France, Italy, Spain, Sweden, Germany and the Netherlands).

  • For eBusiness & Channel Strategy Professionals

    Report

    Report European Online Insurance Sales Forecasts By Type, 2006 To 2011

    August 4, 2007 | Benjamin Ensor

    European online non-life insurance sales forecasts per insurance type (motor insurance, home insurance, travel insurance and other non-life insurance)

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Financial Services eBusiness Managers Foresee A Solid 2007

    Industry Results Of Our eBusiness, Channel, And Product Manager Online Survey
    June 21, 2007 | Carrie Johnson, Elizabeth Davis

    Forrester recently surveyed our panel of 107 eBusiness, channel, and product management executives to examine their 2007 online budgets and priorities. Financial services companies represented a...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Web's Impact On In-Store Sales: US Cross-Channel Sales Forecast, 2006 To 2012

    May 7, 2007 | Tamara Mendelsohn

    The Web channel is affecting stores at a growing rate as consumers embrace the benefits of the Internet and incorporate it into their lives and shopping habits. Forrester estimates that almost $400...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report US Retail eCommerce Forecast, 2006 To 2011

    May 4, 2007 | Sucharita Kodali

    This Data Chart forecasts the continued adoption of online retail in the US through 2011. It offers specific growth predictions across a variety of industries.

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Canadian Online Trading Forecast: 2007 To 2012

    April 19, 2007 | Bill Doyle, Eric M. Dolan

    By 2012, Forrester expects 1.54 million Canadian households to be buying and selling investments online — a 73% increase over today. What will drive adoption? Market performance will have the...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Swedish Online Insurance Sales Forecast: 2006 To 2011

    March 2, 2007 | Benjamin Ensor

    Sweden is one of the most wired countries in the world. But Sweden's limited choice of insurance companies means that Swedes don't switch insurance providers that often, and often want human...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report US Online Trading Forecast: 2006 To 2011

    February 1, 2007 | Bill Doyle

    By 2011, Forrester expects 12 million US households to be trading online — a 48% increase over today. The bull market is driving current gains. But other factors will also fuel the growth of online...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report EBPP Forecast: 2006 To 2011

    The Number Of EBPP Users Will Grow By 63% During The Next Five Years
    January 25, 2007 | Catherine Graeber

    In 2005, electronic bill payment and presentment (EBPP) adoption grew by 34%, the highest annual growth rate in four years. Robust adoption growth is expected during the next five years, as the...