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  • Report Adoption Profile: Public Cloud In North America, Q2 2018

    Pragmatic Cloud Strategies Provide A Path To Innovation Sustainability
    April 19, 2018 | Lauren E. Nelson

    Cloud skills are key for infrastructure and operations (I&O) professionals, who now have a stronger experience base. But enterprises still struggle to find an approach that reflects their own...

  • Report Strategic Benchmarks 2018: Infrastructure Priorities

    Benchmarks: The Infrastructure Transformation Playbook
    April 17, 2018 | Sophia I. Vargas

    This report provides infrastructure and operations (I&O) professionals with strategic benchmarks so they can compare their infrastructure budgets, priorities, motivations, and technology adoption...

  • Report Shift To Enterprise Service Management To Improve The Employee Experience

    Processes: The Employee Experience Playbook
    February 12, 2018 | David K. Johnson, Charles Betz

    While new technologies emerge every day, employees can't do their best work because they can't find the services they need, and when they do, bureaucracy causes unacceptable delays. Infrastructure...

  • Report An I&O Pro's Guide To Platform-As-A-Service

    There's No Single PaaS To Rule Them All

    Your developer teams seek accelerated productivity, but developing at speed isn't an overnight change. As infrastructure and operations (I&O) professionals enter platform-as-a-service (PaaS)...

  • Report The State Of Cloud Migration, Portability, And Interoperability, Q4 2017

    January 5, 2018 | Lauren E. Nelson, Charles Betz

    Applications change over time, but cloud models limit workloads to the initial environment selected. Infrastructure and operations (I&O) professionals strive to break free from this model, but thus...

  • Report The Software-Defined Data Center Comes Of Age

    Landscape: The Infrastructure Transformation Playbook
    October 30, 2017 | Richard Fichera, Chris Gardner

    Traditional data center thinking has ended. Better automation tools, container abstractions, software-defined networks (SDNs), and composable infrastructure have ushered in unprecedented...

  • Report Cloud Powers The New Connected Economy

    Vision: The Cloud Computing Playbook
    October 4, 2017 | Liz Herbert, Dave Bartoletti

    Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners,...

  • Report Private Cloud In 2020: Defining The Future Of The Enterprise Data Center

    Private Cloud Software Suites Die Off As Budgets Move Up The Stack And Lower Levels Build Out Automation And Orchestration Capabilities
    August 24, 2017 | Lauren E. Nelson

    Private cloud can be difficult to implement and manage and has a rich history of casualties. Conceptually, enterprises need both private and public cloud services, but public cloud success has far...

  • Report How To Budget For Workforce And Customer-Facing Technologies For 2018 And Beyond

    Benchmarks: The Employee Experience Playbook
    July 31, 2017 | J. P. Gownder, Andrew Hewitt

    Infrastructure and operations (I&O) leaders planning their budgets for 2018 and beyond must invest in business technology (BT) that helps win, serve, and retain customers. They must create a...

  • Report Vendor Landscape: Private Cloud In China, 2017

    Pick The Appropriate Private Cloud Solutions To Build The Foundation For Your Digital Transformation
    April 19, 2017 | Travis Wu, Frank Liu

    Private cloud is becoming a driving force behind enterprise digital transformation. But infrastructure and operations (I&O) professionals seeking to adopt private cloud face challenges in...

  • Report Vendor Landscape: Cloud Migration Services

    Focus On A Balanced Sourcing Strategy For Applications Migration
    March 28, 2017 | Bill Martorelli

    For most enterprises, becoming digital entails migrating applications to the cloud. Clients embarking on cloud migration efforts are increasingly emphasizing speed above all else. Fortunately for...

  • Report Adoption Profile: Private Cloud in North America, Q1 2017

    March 22, 2017 | Lauren E. Nelson

    Private cloud adoption is thriving in North America. With increasing interest in public cloud migration, infrastructure and operations (I&O) professionals are concerned about private cloud...

  • Report Adoption Profile: Public Cloud In North America, Q1 2017

    March 1, 2017 | Lauren E. Nelson

    Public cloud is poised to become the ubiquitous platform beneath your digital business. It has long served as a platform for new or redesigned workloads, but over the past year, enterprise leaders...

  • Report DevOps Will Drive Open Source APM

    February 16, 2017 | Milan Hanson

    Open source software (OSS) is surging in application development circles, but proprietary solutions continue to dominate in application performance management (APM) used within infrastructure and...

  • Report Deliver Digital Operational Excellence And Digital Customer Experience Innovation With Wearables

    The Enterprise Wearables Journey, 2017
    February 1, 2017 | J. P. Gownder

    In 2017, we'll see a new level of maturity in the enterprise wearable arena, with fewer pilots and more deployments in areas like smart glasses, virtual reality (VR), health monitors, and other...

  • Report Benchmark Your Enterprise Cloud Adoption

    Benchmarks: The Cloud Computing Playbook
    January 3, 2017 | Sophia I. Vargas, Dave Bartoletti

    Enterprise cloud computing adoption accelerated in 2016 and will do so again in 2017. Are you ahead of your competitors or lagging behind the average enterprise? Infrastructure and operations (I&O)...

  • Report The Forrester Wave™: IoT Software Platforms, Q4 2016

    The 11 Providers That Matter Most And How They Stack Up
    November 15, 2016 | Michele Pelino, Andrew Hewitt

    In our 25-criteria evaluation of internet of things (IoT) software platform providers, we identified the 11 most significant ones — Amazon Web Services (AWS), Ayla Networks, Cisco Jasper, Exosite,...

  • Report The State Of Cloud Platform Standards, Q4 2016

    Standards Bodies And Open Source Foundations Learn To Play Nice
    October 14, 2016 | Lauren E. Nelson

    Infrastructure and operations (I&O) professionals look to cloud computing services to enable flexibility and scalability for agile applications, but many fear vendor lock-in. Without...

  • Report Build A Business Case For Enterprise Smart Glasses

    The Total Economic Impact™ Of Smart Glasses
    September 30, 2016 | J. P. Gownder, Shaheen Parks

    Smart glasses are helping employees better serve customers in a wide array of contexts. They're hands-free tools that offer access to digital assets, process-specific software, and even real-time...

  • Report Vendor Landscape: Software-Defined Data Centers

    The SDDC Is Still A Work In Progress, But Progress Is Swift
    September 1, 2016 | Robert Stroud, Richard Fichera

    To meet needs arising from the unprecedented acceleration of the digital business, infrastructure and operations (I&O) professionals are shifting their attention from physical infrastructure to...

  • Report The Future Of Digital Workspaces Is Cloud

    I&O Pros With On-Premises Digital Workspace Solutions Look To The Cloud
    August 31, 2016 | David K. Johnson

    Employee technology plays a key role in a customer-obsessed organization. Seeking to arm employees with the technology they need to drive business growth, enterprises have invested in digital...

  • Report Evolve Or Crumble: Prepare For The Fate Of The Hardware Incumbents

    Traditional Infrastructure Players Evolve Their Strategies To Compete In A Cloud-First World
    August 29, 2016 | Sophia I. Vargas, Richard Fichera

    The cloud is driving increasingly customer-centric and data-rich services, and this infrastructure shift continues to transform and cannibalize hardware markets. The major technology incumbents...