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  • For Infrastructure & Operations Professionals

    Report

    Report The Software-Defined Data Center Comes Of Age

    Landscape: The Infrastructure Transformation Playbook
    October 30, 2017 | Richard Fichera, Chris Gardner

    Traditional data center thinking has ended. Better automation tools, container abstractions, software-defined networks (SDNs), and composable infrastructure have ushered in unprecedented...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Private Cloud In China, 2017

    Pick The Appropriate Private Cloud Solutions To Build The Foundation For Your Digital Transformation
    April 19, 2017 | Travis Wu, Frank Liu

    Private cloud is becoming a driving force behind enterprise digital transformation. But infrastructure and operations (I&O) professionals seeking to adopt private cloud face challenges in...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: IoT Software Platforms, Q4 2016

    The 11 Providers That Matter Most And How They Stack Up
    November 15, 2016 | Michele Pelino, Andrew Hewitt

    In our 25-criteria evaluation of internet of things (IoT) software platform providers, we identified the 11 most significant ones — Amazon Web Services (AWS), Ayla Networks, Cisco Jasper, Exosite,...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Software-Defined Data Centers

    The SDDC Is Still A Work In Progress, But Progress Is Swift
    September 1, 2016 | Robert Stroud, Richard Fichera

    To meet needs arising from the unprecedented acceleration of the digital business, infrastructure and operations (I&O) professionals are shifting their attention from physical infrastructure to...

  • For Infrastructure & Operations Professionals

    Report

    Report Evolve Or Crumble: Prepare For The Fate Of The Hardware Incumbents

    Traditional Infrastructure Players Evolve Their Strategies To Compete In A Cloud-First World
    August 29, 2016 | Sophia I. Vargas, Richard Fichera

    The cloud is driving increasingly customer-centric and data-rich services, and this infrastructure shift continues to transform and cannibalize hardware markets. The major technology incumbents...

  • For Application Development & Delivery Professionals

    Report

    Report Are The Biggest Enterprise Software Vendors Now The Best Cloud Platform Bets?

    IBM, Microsoft, Oracle, And SAP As Cloud Platform Vendors
    October 7, 2015 | John R. Rymer

    Public cloud platforms are a foundation for applications that win, serve, and retain customers. The four largest enterprise software providers did relatively little to drive adoption of cloud...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Mobile Device Life-Cycle Services

    Ten Elements Transform Your Employee Experience
    June 18, 2015 | Christian Kane, Michele Pelino

    Mobile devices, smartphones, and tablets are transforming how your company engages with employees and customers. Thus, infrastructure & operations (I&O) executives must establish a comprehensive...

  • For Enterprise Architecture Professionals

    Report

    Report Market Overview: In-Memory Data Platforms

    In-Memory Data Grids And In-Memory Databases Are On Fire
    December 26, 2014 | Noel Yuhanna

    Enterprise architecture (EA) professionals strive to deliver technology performance and responsiveness at the fastest possible speed — the speed of real-time business. What if you could deliver...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Tech Services In Malaysia, 2014

    Cautious Optimism Is Needed In A Maturing Market
    November 21, 2014 | Frederic Giron

    This is an exciting time for enterprises, regardless of where they're based, looking to either develop their presence or expand their activities in Malaysia. Via a series of economic initiatives,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Contract Life-Cycle Management, 2014

    CLM Becomes A Chameleon As It Links With Other Apps
    September 26, 2014 | Andrew Bartels

    Every business or government has contracts with customers, suppliers, or other partners. Contract life-cycle management (CLM) software helps firms create, manage, and achieve maximum value from...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Global BYOD Management Services, Q2 2014

    Analysis Of 13 Top Integrators And Specialists Representing The Emerging BYOD Ecosystem And How They Stack Up
    June 25, 2014 | Christopher Andrews

    Enterprise mobility is a top item on every organization's business and IT agenda — a reflection of the "mobile mind shift" that has already made its mark on 21st century business. Mobile...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Midrange Storage

    Decoding The Midrange Storage Market
    June 12, 2014 | Henry Baltazar

    Business growth is the main factor driving data growth, and organizations must assess their current storage infrastructure to create a sustainable environment. The midrange storage space is a...

  • For Infrastructure & Operations Professionals

    Report

    Report Key ITSM SaaS Solution Capabilities

    June 4, 2014 | Eveline Oehrlich

    This workbook supports the "Market Overview: IT Service Management SaaS Tools Update 2014" Forrester report and describes each vendor's ITSM SaaS capabilities in detail.

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: IT Service Management SaaS Tools Update, 2014

    Growing Vendors Offer Alternatives, Established Vendors Ride The SaaS Momentum

    IT service management (ITSM) software-as-a-service (SaaS) solutions have been widely adopted by IT infrastructure and operations (I&O) organizations around the globe to help deliver technology...

  • For Application Development & Delivery Professionals

    Report

    Report Navigate The Future Of CRM In 2014

    February 21, 2014 | Kate Leggett

    The only source of competitive advantage is the one that can survive technology-fueled disruption: an obsession with understanding, connecting with, serving, and delighting customers. But as...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: EMEA Applications Outsourcing Services, Q1 2014

    IBM Leads A Mature And Capable Supplier Set
    February 3, 2014 | Bill Martorelli

    Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: North American Applications Outsourcing Services, Q1 2014

    Accenture And Cognizant Lead A Mature And Capable Supplier Set
    January 21, 2014 | Bill Martorelli

    Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform,...

  • For B2B Marketing Professionals

    Report

    Report Enabling Value-Added Resellers In Asia Pacific

    Support Your Channel Partners' Services-Driven Transformation
    October 16, 2013 | Tirthankar Sen

    IT resellers in Asia Pacific (AP) are being affected by technological disruptions and changing IT consumption models. Selling hardware and software alone is no longer the most profitable business...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Desktop Videoconferencing, Q3 2013

    Microsoft Leads, Followed By Avaya, Cisco Systems, And Vidyo
    September 13, 2013 | Philipp Karcher

    There are four major categories of desktop videoconferencing solutions: consumer applications, unified communications (UC) clients, video pure plays, and webconferencing. In Forrester's 60-criteria...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Finding The Right SAP Service Provider In China

    July 31, 2013 | Gene Cao

    Over the past two decades, the number of SAP customers in China has risen to more than 2,000. Many of the implementations in the first wave of SAP projects prior to 2005 failed due to a shortage of...

  • For CIO Professionals

    Report

    Report Service Providers Accelerate Smart City Projects

    Look For Partners With Software Assets And Prebuilt Solutions For More Cost-Effective And Rapid Delivery

    Numerous factors drive cities to take a smarter approach to their administration and development. They increasingly value technology as a lever to enable scalable and sustainable transformation...

  • For CIO Professionals

    Report

    Report Document Collaboration Vendor Landscape

    May 30, 2013 | Rob Koplowitz

    In 2009, Forrester produced The Forrester Wave™: Collaboration Platform to evaluate a maturing vendor landscape for document collaboration solutions. Since that report, the market has seen...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: EMEA Workplace Services, Q2 2013

    Providers Driving Workplace Services In EMEA
    May 14, 2013 | Wolfgang Benkel, Bill Martorelli

    Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: IT Services In China, 2013

    Businesses Now Have More Options To Drive Competitive Differentiation In China
    April 25, 2013 | Gene Cao

    China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Enterprise Mobility Services, Q1 2013

    Analysis Of 13 Global Leaders' Capabilities And How They Stack Up
    February 15, 2013 | Liz Herbert

    Enterprise mobility is booming; organizations must connect with employees, customers, and partners in new ways and across new devices and applications. But many organizations don't know how to move...