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  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Identity-As-A-Service, Q4 2017

    The Seven Vendors That Matter Most And How They Stack Up
    November 17, 2017 | Andras Cser, Merritt Maxim

    In our 41-criteria evaluation of IDaaS providers, we identified the seven most significant ones — Centrify, Gemalto, Microsoft, Okta, OneLogin, Oracle, and Ping Identity — and researched, analyzed,...

  • For Infrastructure & Operations Professionals

    Report

    Report The Software-Defined Data Center Comes Of Age

    Landscape: The Infrastructure Transformation Playbook
    October 30, 2017 | Richard Fichera, Chris Gardner

    Traditional data center thinking has ended. Better automation tools, container abstractions, software-defined networks (SDNs), and composable infrastructure have ushered in unprecedented...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Private Cloud In China, 2017

    Pick The Appropriate Private Cloud Solutions To Build The Foundation For Your Digital Transformation
    April 19, 2017 | Travis Wu, Frank Liu

    Private cloud is becoming a driving force behind enterprise digital transformation. But infrastructure and operations (I&O) professionals seeking to adopt private cloud face challenges in...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: SaaS ERP Applications, 2017

    The Shift To SaaS ERP Accelerates As Businesses Adapt To Digital Transformation
    January 23, 2017 | Paul D. Hamerman

    Software-as-a-service (SaaS) enterprise resource planning (ERP) is accelerating as a mainstream delivery model to help companies gain flexibility and leverage modern cloud technologies. The market...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: CRM Suites For Midsize Organizations, Q4 2016

    Salesforce And Oracle Lead A Mature Field Of Vendors
    November 21, 2016 | Kate Leggett

    In our 36-criteria evaluation of CRM suites for midsize organizations, we identified the most significant ones from 11 vendors — Aptean, bpm'online, Bullhorn, Infor, Microsoft, NetSuite, Oracle,...

  • For Infrastructure & Operations Professionals

    Report

    Report Evolve Or Crumble: Prepare For The Fate Of The Hardware Incumbents

    Traditional Infrastructure Players Evolve Their Strategies To Compete In A Cloud-First World
    August 29, 2016 | Sophia I. Vargas, Richard Fichera

    The cloud is driving increasingly customer-centric and data-rich services, and this infrastructure shift continues to transform and cannibalize hardware markets. The major technology incumbents...

  • For Application Development & Delivery Professionals

    Report

    Report Are The Biggest Enterprise Software Vendors Now The Best Cloud Platform Bets?

    IBM, Microsoft, Oracle, And SAP As Cloud Platform Vendors
    October 7, 2015 | John R. Rymer

    Public cloud platforms are a foundation for applications that win, serve, and retain customers. The four largest enterprise software providers did relatively little to drive adoption of cloud...

  • For Enterprise Architecture Professionals

    Report

    Report Market Overview: In-Memory Data Platforms

    In-Memory Data Grids And In-Memory Databases Are On Fire
    December 26, 2014 | Noel Yuhanna

    Enterprise architecture (EA) professionals strive to deliver technology performance and responsiveness at the fastest possible speed — the speed of real-time business. What if you could deliver...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Contract Life-Cycle Management, 2014

    CLM Becomes A Chameleon As It Links With Other Apps
    September 26, 2014 | Andrew Bartels

    Every business or government has contracts with customers, suppliers, or other partners. Contract life-cycle management (CLM) software helps firms create, manage, and achieve maximum value from...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: 10% Growth In ePurchasing Software Market Makes 2014 A Year For Buyers

    IPOs Will Make More News Than Acquisitions, As SaaS Continues To Gain Share
    June 18, 2014 | Andrew Bartels

    For sourcing and vendor management (SVM) professionals and for CIOs, winning, serving, and retaining customers involves more than acquiring the right front-office technologies; it also involves...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Midrange Storage

    Decoding The Midrange Storage Market
    June 12, 2014 | Henry Baltazar

    Business growth is the main factor driving data growth, and organizations must assess their current storage infrastructure to create a sustainable environment. The midrange storage space is a...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Customer Service Solutions For Enterprise Organizations, Q2 2014

    Due Diligence Required: These Vendors Are Great At Supporting Enterprise Organizations
    April 7, 2014 | Kate Leggett

    In the customer service solutions Forrester Wave™ for enterprise organizations, we identified the 11 most significant customer service solutions — eGain, Kana Enterprise, Microsoft, Moxie Software,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

    Due Diligence Required: These Vendors Are Great At Supporting Small And Midsize Teams
    April 7, 2014 | Kate Leggett

    In Forrester's 84-criteria evaluation of customer service vendors for enterprise organizations, we identified the 11 most significant solution providers — Astute Solutions, eGain, Kana Software,...

  • For Application Development & Delivery Professionals

    Report

    Report Navigate The Future Of CRM In 2014

    February 21, 2014 | Kate Leggett

    The only source of competitive advantage is the one that can survive technology-fueled disruption: an obsession with understanding, connecting with, serving, and delighting customers. But as...

  • For Application Development & Delivery Professionals

    Report

    Report Explore The Emerging SaaS ERP Market

    November 11, 2013 | Paul D. Hamerman

    Many application delivery leaders are in the process of reassessing their existing enterprise resource planning (ERP) implementations, which may be more than a decade old, inflexible to the...

  • For CIO Professionals

    Report

    Report Document Collaboration Vendor Landscape

    May 30, 2013 | Rob Koplowitz

    In 2009, Forrester produced The Forrester Wave™: Collaboration Platform to evaluate a maturing vendor landscape for document collaboration solutions. Since that report, the market has seen...

  • For Application Development & Delivery Professionals

    Report

    Report Oracle Customers Are Hesitant To Embrace Fusion Applications

    Slow Adoption Of Newer Product Means Changes Likely In Oracle's Strategy
    March 1, 2013 | William Band, Andrew Bartels, Paul D. Hamerman

    This report, originally written for CIOs, includes content relevant to application development and delivery (AD&D) professionals. With Oracle's strong footprint in the enterprise business apps...

  • For CIO Professionals

    Report

    Report Oracle's Dilemma: Applications Unlimited Versus Oracle Fusion Applications

    Oracle Customers Face A Choice: Stay With Apps They Have And Miss Out On Innovation Or Make The Painful Switch To Fusion
    February 11, 2013 | William Band, Andrew Bartels, Paul D. Hamerman

    Oracle faces a strategic dilemma, and how it responds to this dilemma will present the CIOs at its clients with some tough choices. Oracle Fusion Applications — Oracle's new generation of...

  • For Infrastructure & Operations Professionals

    Report

    Report China Appliance Market Dynamics, 2013 To 2017

    January 11, 2013 | Frank Liu

    Understanding of and interest in appliances is surging in China as organizations there struggle to manage massive growth while simultaneously using traditional infrastructure and platforms to...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Midrange Storage, Q3 2011

    Unified Storage Architectures Enable Private Cloud Environments
    August 29, 2011 | Vanessa Alvarez

    The storage industry is undergoing a transition. Infrastructure and operations (I&O) execs know that storage is a core component of enabling private cloud environments. But to achieve cloud...

  • For CIO Professionals

    Report

    Report Ethiopia IT Opportunity 2010 Data Tables

    February 15, 2011 | James Erickson

    These are the data tables for the report "Ethiopia IT Opportunity 2010." The report highlights the dynamics of the IT market in the African country of Ethiopia, discusses the economic conditions...

  • For Application Development & Delivery Professionals

    Report

    Report Trends 2011: It's Time For The Business To Own Master Data Management Strategies

    February 15, 2011 | Rob Karel

    Business process professionals recognize master data management (MDM) as a critical enabler to deliver optimized business processes and trusted business insights. But ownership of MDM remains in...

  • For CIO Professionals

    Report

    Report Uganda IT Opportunity 2010

    February 15, 2011 | James Erickson

    This document highlights the dynamics of the IT market in the African country of Uganda, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...

  • For CIO Professionals

    Report

    Report Ethiopia IT Opportunity 2010

    February 15, 2011 | James Erickson

    This document highlights the dynamics of the IT market in the African country of Ethiopia, discusses the economic conditions prevailing in the country, and provides a systematic analysis of key IT...

  • For CIO Professionals

    Report

    Report Kenya IT Opportunity 2010 Data Tables

    February 15, 2011 | James Erickson

    These are the data tables for the report "Kenya IT Opportunity 2010." This report highlights the dynamics of the IT market in the African country of Kenya, discusses the economic conditions...