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  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Tech Services In Malaysia, 2014

    Cautious Optimism Is Needed In A Maturing Market
    November 21, 2014 | Frederic Giron

    This is an exciting time for enterprises, regardless of where they're based, looking to either develop their presence or expand their activities in Malaysia. Via a series of economic initiatives,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: EMEA Applications Outsourcing Services, Q1 2014

    IBM Leads A Mature And Capable Supplier Set
    February 3, 2014 | Bill Martorelli

    Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: North American Applications Outsourcing Services, Q1 2014

    Accenture And Cognizant Lead A Mature And Capable Supplier Set
    January 21, 2014 | Bill Martorelli

    Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: IT Services In China, 2013

    Businesses Now Have More Options To Drive Competitive Differentiation In China
    April 25, 2013 | Gene Cao

    China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Business Intelligence Services Providers, Q4 2012

    The 12 Market Leaders That Deserve To Be On Most Shortlists
    October 18, 2012 | Boris Evelson, Liz Herbert

    In the past few years, the business intelligence (BI) services market has evolved significantly: advisory and management consulting firms have beefed up their implementation capabilities, while...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Mobility Services

    Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs
    February 27, 2012 | Liz Herbert

    The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications and...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The SaaS Market Hits Mainstream: Adoption Highlights 2011

    May 3, 2011 | Liz Herbert

    Forrester recently surveyed more than 1,000 firms across North America and Europe to better understand software-as-a-service (SaaS) adoption and the business drivers for SaaS usage. We found that...

  • For Application Development & Delivery Professionals

    Report

    Report The Mobile Imperative In Retail And Consumer Goods

    Using Mobile Technologies To Enrich Enterprise Interactions With Associates And Consumers
    March 23, 2011 | George Lawrie

    Retail and consumer goods firms face exciting opportunities to deploy mobile apps to fix their age-old problems with shelf availability and to empower their field employees to transcend their...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: European IT Infrastructure Outsourcing

    March 11, 2011 | Wolfgang Benkel

    Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: North American IT Infrastructure Outsourcing

    March 11, 2011 | Bill Martorelli

    IT infrastructure outsourcing (ITO) customers in North America enjoy a growing range of alternatives for services, encompassing a variety of categories including traditional outsourcers,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report India IT Services Report: 2010

    February 1, 2011 | Frederic Giron, Seepij Gupta

    This document provides an early and accurate market size estimates for 2010 in India, including vendor rankings and activities, forecasts, and market trends for vendor strategists. The report is...

  • For CIO Professionals

    Report

    Report The Evolution Of Enterprise Carbon And Energy Management Software

    Spending On Enterprise Carbon And Energy Management Solutions Will Approach $1 Billion By 2013
    December 21, 2010 | Daniel Krauss

    A new market of dedicated solutions that allow companies to manage their sustainability strategy is ripe to be tackled by software vendors and service providers. Forrester segments this emerging...

  • For CIO Professionals

    Report

    Report US Tech Industry Outlook For 2011

    Insurance Transformation Exposes Key Opportunities For Technology Vendors
    December 14, 2010 | Andrew Bartels

    The US insurance industry represents 3.2% of gross domestic product (GDP) and generated nearly $1 trillion in revenues in 2009, but even with that big number, premium growth has been declining for...

  • For CIO Professionals

    Report

    Report Security And The Cloud

    Looking At The Opportunity Beyond The Obstacle
    October 20, 2010 | Jonathan Penn

    Concerns about security are the most prominent reasons that organizations cite for not adopting cloud services. Therefore, creating more comprehensive security capabilities is a prerequisite for...

  • For Sourcing & Vendor Management Professionals

    Report

    Report SVM Is Uniquely Positioned To Connect Innovation Leadership To Innovation Services

    August 3, 2010 | Christopher Andrews

    Amid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by...

  • For CIO Professionals

    Report

    Report Indian Datacenter Study: Data Center Outsourcing

    August 1, 2010 | Dane Anderson

    This document provides vendor strategists with an overview of the results from the survey on the India Datacenter market dynamics based on 102 interviews with Indian CIOs and top IT executives of...

  • For CIO Professionals

    Report

    Report India Server Virtualization Market: A Snapshot

    June 1, 2010 | Manish Bahl

    The server virtualization market in India is still in its nascent stage with enterprises experimenting with virtual servers running non-critical applications. This document is designed to allow...

  • For CIO Professionals

    Report

    Report Public Sector IT Opportunity: India

    June 1, 2010 | Dane Anderson

    This document provides a comprehensive background of public sector dynamics in India in order to enable vendor strategists to address market opportunities more successfully. Particular focus is...

  • For CIO Professionals

    Report

    Report Public Sector IT Opportunity: India Data Tables

    June 1, 2010 | Dane Anderson

    These are the data tables for the report, "Public Sector IT Opportunity: India." The report provides a comprehensive background of public sector dynamics in India in order to enable vendor...

  • For CIO Professionals

    Report

    Report US And Global IT Market Outlook: Q1 2010

    The Tech Market Recovery Has Begun
    April 8, 2010 | Andrew Bartels

    The tech recovery has started in the US and around the world. Q4 2009 IT market indicators showed an end to declines, setting the stage for stronger growth in 2010. The US IT market is set to grow...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Applications Outsourcing Suppliers Adjust To The "New Normal"

    February 8, 2010 | Bill Martorelli

    Suppliers of application development and maintenance (ADM) were whipsawed during 2009 by the impact of severe economic uncertainty and the subsequent partial recovery throughout the middle and...

  • For CIO Professionals

    Report

    Report US And Global IT Market Outlook: Q4 2009

    The Tech Downturn Is Over — Let The Growth Games Begin
    January 11, 2010 | Andrew Bartels

    The tech downturn of 2008 to 2009 is unofficially over. While the Q3 2009 data for the US and the global market showed continued declines in tech purchases (as we expected), we predict that the Q4...

  • For CIO Professionals

    Report

    Report APEJ IT Services Competitive Report: "Survival Of The Fittest"

    December 1, 2009 | Dane Anderson

    This report focuses on the competitive dynamics of IT services by geography in order to enable vendor strategists to better understand the market dynamics inherent in each Asia Pacific region...

  • For CIO Professionals

    Report

    Report The State Of Enterprise IT Services: 2009

    Business Data Services North America And Europe
    November 6, 2009 | John McCarthy, Pascal Matzke

    As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Assessing Your Onshore/Offshore Staffing Ratios

    Shifting More Staff Offshore Drives More Savings Than 5% To 10% Rate Reductions
    October 13, 2009 | John McCarthy

    With the economic collapse and the sudden downturn in IT budgets, we have seen a large spike in the number of inquiries from clients asking about the best mix of onshore versus offshore staff at...