Forrester

Search Results

• Report The Forrester Wave™: EMEA Applications Outsourcing Services, Q1 2014

  IBM Leads A Mature And Capable Supplier Set

  February 3, 2014 | Bill Martorelli

  Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform,...

• Report The Forrester Wave™: North American Applications Outsourcing Services, Q1 2014

  Accenture And Cognizant Lead A Mature And Capable Supplier Set

  January 21, 2014 | Bill Martorelli

  Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform,...

• Report Finding The Right SAP Service Provider In China

  July 31, 2013 | Gene Cao

  Over the past two decades, the number of SAP customers in China has risen to more than 2,000. Many of the implementations in the first wave of SAP projects prior to 2005 failed due to a shortage of...

• Report Market Overview: IT Services In China, 2013

  Businesses Now Have More Options To Drive Competitive Differentiation In China

  April 25, 2013 | Gene Cao

  China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public...

• Report The Forrester Wave™: Enterprise Mobility Services, Q1 2013

  Analysis Of 13 Global Leaders' Capabilities And How They Stack Up

  February 15, 2013 | Liz Herbert

  Enterprise mobility is booming; organizations must connect with employees, customers, and partners in new ways and across new devices and applications. But many organizations don't know how to move...

• Report The Forrester Wave™: Business Intelligence Services Providers, Q4 2012

  The 12 Market Leaders That Deserve To Be On Most Shortlists

  October 18, 2012 | Boris Evelson, Liz Herbert

  In the past few years, the business intelligence (BI) services market has evolved significantly: advisory and management consulting firms have beefed up their implementation capabilities, while...

• Report Market Overview: Mobility Services

  Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs

  February 27, 2012 | Liz Herbert

  The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications and...

• Report The SaaS Market Hits Mainstream: Adoption Highlights 2011

  May 3, 2011 | Liz Herbert

  Forrester recently surveyed more than 1,000 firms across North America and Europe to better understand software-as-a-service (SaaS) adoption and the business drivers for SaaS usage. We found that...

• Report US Tech Market Outlook: Q1 2011

  Building A Springboard In 2011 For Even Stronger Growth In 2012

  April 1, 2011 | Andrew Bartels

  While overall US tech market growth of 8.0% in 2011 will be a bit slower than the 8.9% growth in 2010, this year will still be a bright year for tech vendors. Yet, based on their own revenue...

• Report Market Overview: European IT Infrastructure Outsourcing

  March 11, 2011 | Wolfgang Benkel

  Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

• Report Market Overview: North American IT Infrastructure Outsourcing

  March 11, 2011 | Bill Martorelli

  IT infrastructure outsourcing (ITO) customers in North America enjoy a growing range of alternatives for services, encompassing a variety of categories including traditional outsourcers,...

• Report 2010 To 2012 Global Tech Industry Outlook

  2011 Looks Like 2010, But With Software Leading Instead Of Hardware

  January 10, 2011 | Andrew Bartels

  2010 is ending with debt worries and questions about the future of the euro in Europe, doubts about the strength of the US recovery, and worries about overheated economies and higher inflation in...

• Report The Evolution Of Enterprise Carbon And Energy Management Software

  Spending On Enterprise Carbon And Energy Management Solutions Will Approach $1 Billion By 2013

  December 21, 2010 | Daniel Krauss

  A new market of dedicated solutions that allow companies to manage their sustainability strategy is ripe to be tackled by software vendors and service providers. Forrester segments this emerging...

• Report US Tech Industry Outlook For 2011

  Insurance Transformation Exposes Key Opportunities For Technology Vendors

  December 14, 2010 | Andrew Bartels

  The US insurance industry represents 3.2% of gross domestic product (GDP) and generated nearly $1 trillion in revenues in 2009, but even with that big number, premium growth has been declining for...

• Report US And Global IT Market Outlook: Q3 2010

  We Forecast Slower But Still-Robust 7% To 8% Growth

  October 15, 2010 | Andrew Bartels

  US economic growth is falling short of our already modest expectations and will expand at a snail's pace of less than 2.5% for real GDP in 2010 (avoiding a double-dip recession. As a result, we...

• Report HRM Solutions: Traditional Models Clash With Next-Generation Processes And Technology

  September 24, 2010 | Paul D. Hamerman, Claire Schooley

  Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition. In this...

• Report SVM Is Uniquely Positioned To Connect Innovation Leadership To Innovation Services

  August 3, 2010 | Christopher Andrews

  Amid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by...

• Report US And Global IT Market Outlook: Q2 2010

  Despite Financial Market Jitters, 8% 2010 Global ICT Market Growth Is On Track

  July 21, 2010 | Andrew Bartels

  Financial markets in Q2 2010 have been shaken by fears that the Greek debt crisis will metastasize across the European Union (EU) and beyond. Nevertheless, Q1 demand data was strong; we continue to...

• Report US And Global IT Market Outlook: Q1 2010

  The Tech Market Recovery Has Begun

  April 8, 2010 | Andrew Bartels

  The tech recovery has started in the US and around the world. Q4 2009 IT market indicators showed an end to declines, setting the stage for stronger growth in 2010. The US IT market is set to grow...

• Report SaaS Valuation Criteria

  Key Considerations For Sourcing SaaS Strategically

  February 22, 2010 | Liz Herbert

  Firms are increasingly sourcing SaaS strategically for enterprisewide deployments that span mission-critical deployments — email, customer support, and financial applications. Firms making SaaS...

• Report US And Global IT Market Outlook: Q4 2009

  The Tech Downturn Is Over — Let The Growth Games Begin

  January 11, 2010 | Andrew Bartels

  The tech downturn of 2008 to 2009 is unofficially over. While the Q3 2009 data for the US and the global market showed continued declines in tech purchases (as we expected), we predict that the Q4...

• Report The State Of Enterprise IT Services: 2009

  Business Data Services North America And Europe

  November 6, 2009 | John McCarthy, Pascal Matzke

  As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last...

• Report US And Global IT Market Outlook: Q3 2009

  The Tech Recovery In Q4 2009 Is Still On Track, Despite A Worse Growth Rate For 2009

  September 29, 2009 | Andrew Bartels

  Forrester stays steady with our earlier projections — the US tech market will start to recover from the downturn in Q4 2009, with the global tech market improving in 2010. As we expected, Q2 2009...

• Report European IT Market Outlook: 2009 To 2010

  The European Recession Hurts IT Purchases

  August 28, 2009 | Andrew Bartels, Peter O'Neill

  The European market for business-purchased technology goods and services (measured in euros) will decline by 6.3% in 2009, and be slow to recover in 2010 with only 4% growth. In both regards, it...

• Report US And Global IT Market Outlook: Q2 2009

  More Weakness Ahead, But The Worst Declines Are In The Past

  June 29, 2009 | Andrew Bartels

  To paraphrase the title of Richard Fariña's 1960s novel, "been down so far it looks like up to me" is an apt description of the US and global IT markets at mid-year 2009. While the Q1 2009 tech...