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  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Tech Services In Malaysia, 2014

    Cautious Optimism Is Needed In A Maturing Market
    November 21, 2014 | Frederic Giron

    This is an exciting time for enterprises, regardless of where they're based, looking to either develop their presence or expand their activities in Malaysia. Via a series of economic initiatives,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: EMEA Applications Outsourcing Services, Q1 2014

    IBM Leads A Mature And Capable Supplier Set
    February 3, 2014 | Bill Martorelli

    Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: North American Applications Outsourcing Services, Q1 2014

    Accenture And Cognizant Lead A Mature And Capable Supplier Set
    January 21, 2014 | Bill Martorelli

    Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Enterprise Mobility Services, Q1 2013

    Analysis Of 13 Global Leaders' Capabilities And How They Stack Up
    February 15, 2013 | Liz Herbert

    Enterprise mobility is booming; organizations must connect with employees, customers, and partners in new ways and across new devices and applications. But many organizations don't know how to move...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Business Intelligence Services Providers, Q4 2012

    The 12 Market Leaders That Deserve To Be On Most Shortlists
    October 18, 2012 | Boris Evelson, Liz Herbert

    In the past few years, the business intelligence (BI) services market has evolved significantly: advisory and management consulting firms have beefed up their implementation capabilities, while...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Mobility Services

    Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs
    February 27, 2012 | Liz Herbert

    The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications and...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Clients And Vendors Weigh In On The Future Of Offshore Outsourcing

    Looking To 2011 And Beyond, Both Focus On Increasing Business Alignment
    May 5, 2011 | Jan Erik Aase

    The offshore outsourcing trend and practice is due for transformation. The proliferation of "as-a-service" offerings and trends related to mobility, social tools, and sustainability make demands...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The SaaS Market Hits Mainstream: Adoption Highlights 2011

    May 3, 2011 | Liz Herbert

    Forrester recently surveyed more than 1,000 firms across North America and Europe to better understand software-as-a-service (SaaS) adoption and the business drivers for SaaS usage. We found that...

  • For CIO Professionals

    Report

    Report US Tech Market Outlook: Q1 2011

    Building A Springboard In 2011 For Even Stronger Growth In 2012
    April 1, 2011 | Andrew Bartels

    While overall US tech market growth of 8.0% in 2011 will be a bit slower than the 8.9% growth in 2010, this year will still be a bright year for tech vendors. Yet, based on their own revenue...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: European IT Infrastructure Outsourcing

    March 11, 2011 | Wolfgang Benkel

    Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: North American IT Infrastructure Outsourcing

    March 11, 2011 | Bill Martorelli

    IT infrastructure outsourcing (ITO) customers in North America enjoy a growing range of alternatives for services, encompassing a variety of categories including traditional outsourcers,...

  • For CIO Professionals

    Report

    Report 2010 To 2012 Global Tech Industry Outlook

    2011 Looks Like 2010, But With Software Leading Instead Of Hardware
    January 10, 2011 | Andrew Bartels

    2010 is ending with debt worries and questions about the future of the euro in Europe, doubts about the strength of the US recovery, and worries about overheated economies and higher inflation in...

  • For CIO Professionals

    Report

    Report US Tech Industry Outlook For 2011

    Insurance Transformation Exposes Key Opportunities For Technology Vendors
    December 14, 2010 | Andrew Bartels

    The US insurance industry represents 3.2% of gross domestic product (GDP) and generated nearly $1 trillion in revenues in 2009, but even with that big number, premium growth has been declining for...

  • For CIO Professionals

    Report

    Report China Healthcare Environment And IT Opportunity

    December 9, 2010 | Dane Anderson

    This report provides a comprehensive background of the healthcare dynamics in China in order to enable vendor strategists to address market opportunities more successfully. The report discusses the...

  • For CIO Professionals

    Report

    Report Asia Pacific Managed Telecom Services Market, 2009 To 2013

    May 1, 2010 | Nupur Singh Andley

    Given the rapid development in business activity across the region, Asia Pacific has been recognized in terms of managed telecom services (MTS) adoption. As multinational organizations explore this...

  • For Application Development & Delivery Professionals

    Report

    Report What IBM-Lombardi Means To Application Development Professionals

    BPM Technology Will Be Much More Prominent; You Need A Plan For It
    February 9, 2010 | John R. Rymer, Clay Richardson

    IBM's acquisition of Lombardi Software is key to its plan to take business process management suites (BPMSes) from their current niche as a sometimes-used tool for developing and delivering...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Applications Outsourcing Suppliers Adjust To The "New Normal"

    February 8, 2010 | Bill Martorelli

    Suppliers of application development and maintenance (ADM) were whipsawed during 2009 by the impact of severe economic uncertainty and the subsequent partial recovery throughout the middle and...

  • For CIO Professionals

    Report

    Report The State Of Enterprise IT Services: 2009

    Business Data Services North America And Europe
    November 6, 2009 | John McCarthy, Pascal Matzke

    As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview Of Current Cloud Service Offerings From Global IT Providers

    June 9, 2009 | Paul Roehrig, Ph.D.

    Compared to traditional enterprise IT services, a new family of services is emerging that are more standardized, scalable, and billed based on consumption. Known as cloud-based IT services, ,there...

  • For CIO Professionals

    Report

    Report Australia And New Zealand IT Services Market And Forecast 2007-2011

    November 11, 2008 | Dane Anderson

    This document provides vendor strategists with an overview of, and forecasts for, the Australia/New Zealand (ANZ) IT services market from 2007-2011, comprised of infrastructure services,...