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  • Business Process Management Suites (BPMSes)

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  • Report The Forrester Wave™: Digital Process Automation Software, Q3 2017

    Traditional Process Vendors Take Aim At Digital Transformation
    July 5, 2017 | Rob Koplowitz

    In Forrester's 30-criteria evaluation of digital process automation (DPA) vendors, we identified 12 significant software providers — Appian, Bizagi, DST Systems, IBM, K2, Newgen Software, OpenText,...

  • Report Crafting A Strategic Plan For Digital Automation

    February 15, 2017 | Rob Koplowitz

    The business process management (BPM) landscape is shifting under our feet. The days of massive, long-term projects are fading as quick wins and customer obsession move to the forefront. Firms are...

  • Report Artificial Intelligence Revitalizes BPM

    New Features Will Drive Deeper Customer Engagement In Core Processes
    February 10, 2017 | Rob Koplowitz

    Business process management (BPM) is in the throes of an extreme makeover. The traditional focuses of process efficiency and cost reduction have given way to agility and digital automation. And BPM...

  • Report Vendor Landscape: BPM Platforms For Digital Automation

    February 10, 2017 | Rob Koplowitz

    As organizations continue to pivot toward customer-obsessed operating models, application development and delivery (AD&D) professionals have seen business process management (BPM) morph into an...

  • Report Digital Transformation And Customer Experience Frame The New Business Case For BPM

    September 26, 2016 | Clay Richardson

    Historically, the business justifications for business process management (BPM) focused on improving business operations; now, the focus has shifted to improving customer engagement across digital...

  • Report The New Discipline Of Digital Business Automation

    September 9, 2016 | Clay Richardson

    Application development and delivery (AD&D) leaders are on the front lines of fast-moving digital transformation initiatives. To achieve digital dominance, progressive teams of business and...

  • Report Brief: A Low-Code Manifesto For Speeding Up BPM Initiatives

    Embrace New Low-Code Business Process Management Practices That Deliver At Digital Speed
    July 19, 2016 | Clay Richardson

    Application development and delivery (AD&D) leaders are under pressure to redefine the role of business process management (BPM). Their dilemma: Create a process management discipline and platform...

  • Report Accelerate Digital Transformation With A Modern BPM Platform

    Leading Chinese Firms Are Modernizing Business Process Management To Build Digital Businesses
    July 11, 2016 | Charlie Dai

    Agility-oriented business process management (BPM) has become a strategic cornerstone for enabling digital business. To respond to increased digital competition and disruption, enterprise...

  • Report Architect Process Agility With BPM Platforms For Digital Business

    Chinese Businesses Must Use BPM To Accelerate Digital Transformation
    June 24, 2016 | Charlie Dai

    Some CIOs and enterprise architecture (EA) pros believe that business process management (BPM) is on the opposite side of agility — but they don't realize that BPM technology itself is also...

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