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  • Report SAP's New ERP Licensing For The Digital Age And What CIOs Should Do About It

    SAP's New Commercial Approach Creates Opportunities And Risks For Its Customers
    April 26, 2018 | Duncan Jones

    If you are one of the many CIOs for whom SAP is a key provider of business applications, you need to act now on its new enterprise resource planning (ERP) licensing for the digital age. This report...

  • Report Now Tech: Service Providers For Next-Generation SAP Products, Q2 2018

    Forrester's Overview Of 33 Service Providers For Next-Generation SAP Products
    April 20, 2018 | Amanda LeClair, Liz Herbert

    SAP customers use service providers for next-generation SAP products to access new skill sets, leverage providers' experience with SAP products, and get an outside perspective on innovation. But to...

  • Report Now Tech: Professional Services Automation Tools, Q2 2018

    Forrester's Overview Of 17 Professional Services Automation Providers
    April 2, 2018 | Margo Visitacion, Alex Kramer

    Customer insights (CI) professionals in project-based businesses can use professional services automation (PSA) tools to improve project delivery by automating critical processes and increasing...

  • Report The Forrester Wave™: Microsoft Dynamics 365 Services, Q4 2017

    The 13 Providers That Matter Most And How They Stack Up
    December 20, 2017 | Ashutosh Sharma, Somak Roy

    Buyers of Microsoft Dynamics 365 are increasingly enterprises. Our 30-criteria evaluation of Microsoft Dynamics 365 service providers identified the 13 most significant ones — Avanade, DXC...

  • Report The Business Applications Landscape 2017 To 2020: SaaS Disruption And Vendor Proliferation

    Landscape: The SaaS Transformation Playbook
    November 29, 2017 | Paul D. Hamerman, Andrew Bartels

    The landscape of critical process applications ranges from customer-focused business technology (BT) applications to solutions for managing people, finances, operations, and products. As this $167...

  • Report Vendor Landscape: Workday Services Partners

    Workday Customers Look To Partner Ecosystem To Accelerate Implementation And Maximize Business Value
    March 10, 2017 | Liz Herbert, Paul D. Hamerman

    As companies seek to improve business flexibility and engage employees with digital experiences, they are migrating traditionally on-premises systems of record to software-as-a-service (SaaS)...

  • Report Vendor Landscape: SaaS ERP Applications, 2017

    The Shift To SaaS ERP Accelerates As Businesses Adapt To Digital Transformation
    January 23, 2017 | Paul D. Hamerman

    Software-as-a-service (SaaS) enterprise resource planning (ERP) is accelerating as a mainstream delivery model to help companies gain flexibility and leverage modern cloud technologies. The market...

  • Report SAP Customers Have Four Paths To The Cloud

    The Time Is Now To Plan Your SAP Cloud Strategy In The Name Of Business Innovation And Customer Experience
    November 11, 2016 | Liz Herbert, Bill Martorelli

    Customers of all types are anxious to take advantage of cloud's promise of speed, agility, and financial flexibility due to its inherent consumption-based pricing model. Yet SAP buyers still have...

  • Report Brief: Oracle's NetSuite Acquisition Signals A Shifting ERP Landscape

    Customers And Competitors Need To Pay Attention To The Implications Of A Proposed $9.3 Billion Deal
    August 8, 2016 | Paul D. Hamerman

    On July 28, Oracle announced that it had entered into a definitive agreement to acquire SaaS ERP provider NetSuite. At $9.3 billion, the deal is the largest SaaS acquisition to date. Application...

  • Report Brief: SAP S/4Hana Lifts Off

    The Licensed Version Of The Next-Generation ERP Solution Is Gaining Traction, But The SaaS Offering Is Off To A Slow Start
    July 5, 2016 | Paul D. Hamerman

    S/4Hana represents a major initiative by SAP to replatform and refactor its business suite to leverage its Hana in-memory database. The Sapphire Now conference in May 2016 enabled Forrester to...