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  • Digital & Electronic Signatures (eSignatures)

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The Identity And Access Management Playbook For 2020

Evolve Your IAM Strategy For Your Digital Business

New business models have extended the identity boundaries of today's digital businesses: Security pros must manage identities and access across a variety of populations (employees, partners, and...

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  • Report The State Of E-Signature Implementation

    Twenty-Five E-Signature Use Cases Show Adoption Trends
    October 27, 2017 | Craig Le Clair

    E-signature solutions have been around for years, with steady, but not exceptional, adoption. To understand how this is changing, we examined 25 e-signature deployments across the US and Europe —...

  • Report Vendor Landscape: E-Signature, Q4 2016

    Acquisitions, Commoditization, And Growth Reshape The Market
    October 12, 2016 | Craig Le Clair

    Enterprise efforts to digitize transactional processes continue to drive the e-signature market. Mobile endpoints, rapid SaaS deployment, regulatory breakthroughs in Europe, and unforgiving digital...

  • Report S&R Pros Must Play An Outsized Role In Selecting And Implementing E-Signature

    The Success Of E-Signature Initiatives Hinges On Integration With Existing Identity And Access Management Capabilities
    November 12, 2015 | Enza Iannopollo, Andras Cser

    E-signature has become an important technology for businesses seeking to accelerate their digital transformation. Business leaders often charge themselves with the responsibility of selecting an...

  • Report TechRadar™: Digitizing Operational Processes, Q2 2015

    A Digital Business Needs Operational Excellence To Drive Customer Experience
    June 16, 2015 | Craig Le Clair

    As enterprises look to become customer-obsessed, digital initiatives have risen in priority. Investment in new mobile and online solutions has improved digital connections with customers — but...

  • Report Brief: E-Signature Transactions Topped 210 Million In 2014

    Transaction Volume Will Exceed 700 Million By 2017
    May 19, 2015 | Craig Le Clair

    Using a pen to sign a physical receipt or contract is fast becoming obsolete. Enterprises' efforts to digitize transactional processes are driving the transition to electronic signatures, an...

  • Report Brief: Four Predictions For European E-Signature Adoption

    The US Leads Europe In E-Signature Adoption
    April 17, 2015 | Craig Le Clair

    The e-signature market is still emerging and involves a plethora of rapidly changing products and services. Despite its leadership in mobile and electronic identification, Europe still lags behind...

  • Report E-Signatures — A Few Simple Best Practices Drive Adoption

    Eliminating Wet Signatures Is A Stepping Stone To Digital Business
    December 2, 2014 | Craig Le Clair

    Digitizing your business requires eliminating paper. A good start is to remove any requirements for "wet signatures" from your processes — and many organizations are. Electronic signatures...

  • Report The Forrester Wave™: E-Signatures, Q2 2013

    April 29, 2013 | Craig Le Clair

    Electronic signatures are gaining momentum and becoming an increasingly popular topic of inquiries by Forrester clients. In retrospect, today's e-signature users will be seen as early adopters —...

  • Report Customer Experience Drives E-Signature Adoption

    No Waiting, Happy Customers, And Better Compliance
    November 16, 2011 | Craig Le Clair

    Electronic signatures are gaining momentum among businesses of all shapes and sizes due to accelerating consumer technology and the need to reduce both transaction costs and the time to close...

  • Report What To Look For In E-Signature Providers

    Segment E-Signature Use Cases To Help In Your Selection
    November 16, 2011 | Craig Le Clair

    Electronic signatures are gaining momentum due to accelerating consumer technology and the need to reduce both transaction costs and the time to close business. But despite increasing customer...

  • Report Market Overview: E-Signatures In 2010

    Straight-Through Processing And Legally Binding Approvals Enable Enterprise Flexibility And Cost Savings
    January 15, 2010 | Bill Nagel

    Electronic signatures (e-signatures) have been finding traction among companies of all sizes, particularly as part of overall business process automation initiatives. The market today is composed...

  • Report E-Signatures Q&A: Legalize It

    Minimize The Risks Of Eliminating External-Facing Paper-Based Processes
    December 2, 2009 | Bill Nagel

    Electronic signatures (e-signatures), with their roots in paperwork elimination initiatives, have been edging into greater prominence due to the greater regulatory, legal, and economic pressures...

  • Report Best Practices: Customer Onboarding

    A Visible Target During Economic Uncertainty
    April 27, 2009 | Craig Le Clair

    Take customer onboarding . . . please. Customer onboarding lags behind other business processes in both the quality of customer experience and costs. The poor state of customer onboarding results...

  • Report Inquiry Spotlight: E-Signatures, Q2 2009

    April 2, 2009 | Bill Nagel

    The current economic and regulatory climate has made it more important than ever for firms to find ways of streamlining business processes while maintaining the security and integrity of the...

  • Report Hot Banking Tech Companies To Watch In 2009

    Profiles Of Technology Companies That Address Banking's Changed World
    December 22, 2008 | Ellen Carney

    The banking industry is going through its most challenging period since the Great Depression. Bank capital structures are stressed because of write-downs and write-offs, formerly high-flying...

  • Report Extending Mobile Identity Beyond Authentication

    Banks, Mobile Operators, And Vendors Team Up For SIM Card-Based Security
    April 11, 2008 | Bill Nagel

    With mobile phones reaching saturation levels in many countries, banks and other service providers are taking a second look at providing financial and commercial services over the mobile channel....

  • Report Government eID Projects Need Private Sector Initiative And Support For Broader Success

    A Look At Europe's Experience With PKI-Enabled National ID Cards

    April 7, 2008 | Bill Nagel

    To date, at least 12 European countries have either developed or rolled out national electronic citizen IDs (eIDs) based on a government-created and -managed public key infrastructure (PKI) or are...

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