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The Identity And Access Management Playbook For 2019
Evolve Your Identity Strategy For The Extended Enterprise
New partnership and customer engagement models have extended the identity boundary of today's digital businesses: Security pros must manage identities and access across a variety of populations...
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Report Forrester Analytics: IAM Software Forecast, 2018 To 2023 (Global)
ForecastView Document
Identity and access management (IAM) software tools help digital businesses provide access to employees, partners, and customers without sacrificing security or user experience. This data-driven...
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Report The Forrester Tech Tide™: Digital Workspace Tech For Employee App Enablement, Q2 2019
18 Technologies That Empower Employees With Access To Critical Productivity Apps
April 16, 2019 | Andrew HewittForrester's employee experience (EX) research is grounded in the idea that what makes employees happiest at work is their ability to get meaningful work done every day. Applications play a...
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Report Best Practices: Customer Call Center Authentication
Prioritize Implicit Biometrics And Phone Reputation To Reduce Customer And Agent Friction
Customer call center authentication (CCCA) combines human and machine processes, tools, and technologies. The call center is invariably the channel of last resort for customers looking to get...
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Report The Forrester Wave™: Privileged Identity Management, Q4 2018
The 11 Providers That Matter Most And How They Stack Up
November 14, 2018 | Andras CserIn our 35-criterion evaluation of privileged identity management (PIM) providers, we identified the 11 most significant ones — BeyondTrust, Bomgar, CA Technologies, Centrify, CyberArk,...
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Report Develop Actionable Business-Centric Identity And Access Management Metrics
Performance Management: The Identity And Access Management Playbook
Year in and year out, many security and risk (S&R) professionals struggle to sustain identity and access management (IAM) as a top business technology priority. S&R pros who succeed at nurturing...
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Report Top Consumer Authentication Pitfalls To Avoid
Continuous Improvement: The Identity And Access Management Playbook
Digital businesses must manage, govern, and secure customers' access to systems without hurting the customer experience. As firms increase the digital channels for customer interaction, they also...
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Report The State Of Facial Recognition For Authentication And Verification
Facial Recognition Expedites Critical Identity Processes For Consumers And Employees
Facial recognition (FR) expedites mobile logins, reduces password-related help desk calls, and makes authentication more secure. Antifraud and compliance pros should consider FR for the unique...
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Report The State Of Microsoft Active Directory 2018
For Today's Digital Businesses, AD Is The Identity Backbone Of The Entire Ecosystem
March 20, 2018 | Merritt MaximMicrosoft's Active Directory (AD) has become the most widely used enterprise repository for digital identities. Its centralized collection of user account information also makes it a tempting...
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Report Best Practices: Selecting, Deploying, And Managing Enterprise Password Managers
Solutions Reduce The Risk Of Breaches From Compromised Credentials
Despite the known risks, passwords remain the most common method of user authentication. The increased number of apps employees need for their jobs, coupled with the effort required to migrate to...
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Report The Forrester Tech Tide™: Identity And Access Management, Q4 2017
Thirteen Technology Categories Underpin The Identity And Access Management Market
Identity and access management (IAM) is critical to protecting customers from identify theft and privacy abuses, limiting the potential for and impact of a cyberattack, and streamlining numerous...