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  • Report Market Overview: Mobility Services

    Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs
    February 27, 2012 | Liz Herbert

    The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications and...

  • Report US Tech Market Outlook: Q1 2011

    Building A Springboard In 2011 For Even Stronger Growth In 2012
    April 1, 2011 | Andrew Bartels

    While overall US tech market growth of 8.0% in 2011 will be a bit slower than the 8.9% growth in 2010, this year will still be a bright year for tech vendors. Yet, based on their own revenue...

  • Report Market Overview: European IT Infrastructure Outsourcing

    March 11, 2011 | Wolfgang Benkel

    Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

  • Report Portrait Of A Government Information Worker

    Governments Are Playing Catch-Up In Terms Of Mobility And Collaboration
    January 28, 2011 | TJ Keitt

    North American and European governments are striving for efficiency, openness, and responsiveness as their constituencies increasingly organize and mobilize using social technologies. However,...

  • Report 2010 To 2012 Global Tech Industry Outlook

    2011 Looks Like 2010, But With Software Leading Instead Of Hardware
    January 10, 2011 | Andrew Bartels

    2010 is ending with debt worries and questions about the future of the euro in Europe, doubts about the strength of the US recovery, and worries about overheated economies and higher inflation in...

  • Report US Tech Industry Outlook For 2011

    Insurance Transformation Exposes Key Opportunities For Technology Vendors
    December 14, 2010 | Andrew Bartels

    The US insurance industry represents 3.2% of gross domestic product (GDP) and generated nearly $1 trillion in revenues in 2009, but even with that big number, premium growth has been declining for...

  • Report Asia Pacific Managed Telecom Services Market, 2009 To 2013

    May 1, 2010 | Nupur Singh Andley

    Given the rapid development in business activity across the region, Asia Pacific has been recognized in terms of managed telecom services (MTS) adoption. As multinational organizations explore this...

  • Report Deciphering Online Billing Platforms

    New Billing Services Emerge To Help Monetize Online Businesses
    March 12, 2010 | TJ Keitt

    The opportunity to serve more than 195 million online adults with goods, content, and services has drawn businesses to the Internet. Building an online product is relatively easy; monetizing it has...

  • Report London 2012: Athletes And New Services Will Push Boundaries, Not The Underlying Technologies

    February 8, 2010 | Mike Cansfield

    In the first of our series of reports on the information and communications technology (ICT) behind the London 2012 Olympic Games, we looked at the six lessons that vendor strategists can draw from...

  • Report The State Of Enterprise IT Services: 2009

    Business Data Services North America And Europe
    November 6, 2009 | John McCarthy, Pascal Matzke

    As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last...

  • Report Success In Mobile Commerce Means Asking The Right Questions Now

    July 16, 2009 | Sucharita Kodali

    Forrester recently adapted its methodology for creating a successful social strategy — based on understanding people, objectives, strategy, and technology (POST) — to the mobile strategy space....

  • Report Australia And New Zealand IT Services Market And Forecast 2007-2011

    November 11, 2008 | Dane Anderson

    This document provides vendor strategists with an overview of, and forecasts for, the Australia/New Zealand (ANZ) IT services market from 2007-2011, comprised of infrastructure services,...