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  • Michele Pelino

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  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: Innovate Around The Death Of Net Neutrality

    With Internet Providers Free To Build Slow And Fast Lanes, Design Around Cost And Bandwidth Uncertainty

    The US Federal Communications Commission (FCC) has repealed the 2015 regulations requiring equal treatment for all internet traffic, commonly known as net neutrality. If they choose, carriers can...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Make Smart Wireless Location Technology Decisions

    Hint: Beacons Aren't Always The Answer

    Forrester's "Building Mobile Services? Location Matters" report helps digital business professionals understand how location services can translate consumer needs and motivations into business...

  • For CIO Professionals

    Report

    Report Mapping The Connected World

    Software Control Of The Physical World Will Change Your Business
    October 31, 2013 | Christopher Mines, Michele Pelino

    A technology revolution is brewing that uses sensors, networks, and analytics software to connect physical objects and infrastructure to computing systems, providing an unprecedented view into the...

  • For Infrastructure & Operations Professionals

    Report

    Report Corporate App Store Environments Open New Market Opportunities

    Vendors Will Differentiate Mobile App Stores Through Comprehensive Offers
    February 22, 2012 | Michele Pelino

    Corporate mobile technology for enterprise IT is increasingly complex. More employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile...

  • For Infrastructure & Operations Professionals

    Report

    Report M2M Connectivity Helps Telcos Offset Declining Traditional Services

    But They Are Poorly Positioned For The Larger Value-Added Service Opportunity
    November 22, 2011 | Michele Pelino

    Telcos face increasing pressure on traditional voice revenues and seek new revenues from services leveraging existing assets. Machine-to-machine (M2M) technologies, including radio frequency...

  • For Infrastructure & Operations Professionals

    Report

    Report Forrsights: Mobility Dominates Enterprise Telecom Trends In 2011

    July 22, 2011 | Michele Pelino

    2011 presents vendors and service providers with a variety of opportunities to address emerging trends in the enterprise mobility and telecommunications market. In results from Forrester's...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendors Seize Emerging Mobile Cloud Service Opportunities

    May 2, 2011 | Michele Pelino

    Enterprises of all sizes must support a multitude of mobile devices and applications that run over a wide range of mobile operating systems, as well as update devices and applications every few...

  • For Infrastructure & Operations Professionals

    Report

    Report AT&T's Acquisition Of T-Mobile USA Dramatically Consolidates The US Wireless Market

    AT&T Reclaims No. 1 Position
    March 23, 2011 | Michele Pelino

    AT&T announced plans to purchase T-Mobile USA from Deutsche Telekom for $39 billion in cash and stock. If regulators approve the deal, AT&T will be the largest wireless carrier in the US, leaping...

  • For Infrastructure & Operations Professionals

    Report

    Report The Rise Of Wannabe And Maverick Mobile Workers

    An Empowered Report: How Vendors Will Meet The Requirements Of Emerging Segments Of Mobile Workers
    February 16, 2011 | Michele Pelino

    Enterprise mobility momentum continues to grow, evidenced by increased corporate support for a broad array of smartphones; expanding support of mobile applications for employees, customers,...

  • For Infrastructure & Operations Professionals

    Report

    Report Managing Mobile Complexity

    Demand For Enterprise Mobility Solutions Creates Vendor Opportunities
    October 28, 2010 | Michele Pelino

    Enterprise mobility momentum remains a hot area of opportunity for vendors. Enterprises are prioritizing mobility initiatives as a key strategic focus, expanding the use of smartphone devices, and...

  • For Infrastructure & Operations Professionals

    Report

    Report The M2M Market Is A Blossoming Opportunity

    Strategists: Put M2M In Your Road Map
    March 16, 2010 | Michele Pelino

    Machine-to-machine (M2M) technologies are not new, but today multiple forces align and are taking the broad M2M market to the next level. Declining M2M device costs, widely deployed IP networks,...

  • For Infrastructure & Operations Professionals

    Report

    Report Predictions 2010: Enterprise Mobility Accelerates Again

    December 18, 2009 | Michele Pelino

    In 2009, most companies reduced new technology investments in response to the uncertain global economic recession. However, the enterprise mobility picture was more positive as many firms continued...

  • For Infrastructure & Operations Professionals

    Report

    Report Understanding Information Worker Smartphone Usage

    Emerging Smartphone Use By Information Workers Opens Doors For Vendors
    November 20, 2009 | Michele Pelino

    Understanding how information workers use smartphones and applications enables marketing executives across the mobile value chain to successfully develop products and services to address the needs...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Momentum: Enterprise Mobility Year In Review

    Analysis Of Mobility Press Announcements Identify Key Vendor Opportunities
    October 7, 2009 | Michele Pelino

    An analysis of publicly available enterprise mobility announcements between mid-2008 through mid-2009 highlight opportunities for vendors in the mobility ecosystem, including device manufacturers,...

  • For Infrastructure & Operations Professionals

    Report

    Report 2009 Enterprise Mobility Spending And Adoption Trends

    August 7, 2009 | Michele Pelino

    Using data from BDS Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, Forrester examines enterprise mobility spending and adoption trends.

  • For Infrastructure & Operations Professionals

    Report

    Report Demand Insights: Enterprise Mobility 2009

    Prepare For The Rise Of The Mobile Wannabes And The Services To Support Them
    July 28, 2009 | Michele Pelino

    Forrester's latest Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2009, shows continued enterprise mobility momentum — even during these challenging...

  • For Infrastructure & Operations Professionals

    Report

    Report Inquiry Insights: BSS/OSS For Communications Service Providers, Q2 2009

    June 10, 2009 | Michele Pelino

    Forrester receives thousands of inquiries each year on a variety of topics that provide insight into the key issues and challenges facing our clients. Analysis of inquiries related to the business...

  • For Infrastructure & Operations Professionals

    Report

    Report Inquiry Insights: Enterprise Mobility, Q1 2009

    April 8, 2009 | Michele Pelino

    Each year, Forrester receives more than 20,000 inquiries on a variety of topics that provide insight into the key issues and challenges facing our clients. During the past two years, the number of...

  • For Infrastructure & Operations Professionals

    Report

    Report Future View: Mobile Unified Communications Demand And Evolution, 2009 To 2014

    Revenue Growth Will Follow As Vendors Facilitate Easier Integration
    March 19, 2009 | Michele Pelino

    Today, few enterprises integrate unified communications (UC) functions with mobile applications because most companies do not yet understand the value proposition of mobile UC integration. We...

  • For Infrastructure & Operations Professionals

    Report

    Report Technology Trends: IMS Deals Slow Worldwide

    Biggest Gains Are In Eastern Europe And Asia Pacific Regions
    November 18, 2008 | Michele Pelino

    Attention in the telecom community for the IP multimedia subsystem (IMS) has been hard to ignore over the past few years. Service providers wanting new revenues from services at a reduced cost look...

  • For Infrastructure & Operations Professionals

    Report

    Report Enterprise Mobile User Forecast: Mobile "Wannabes" Are The Fastest-Growing Segment

    Prepare To Address The Needs Of This New Mobile Enterprise User Segment
    October 9, 2008 | Michele Pelino

    Today's corporate mobility initiatives in firms are usually centered on policies and tools that focus on mobile employees — mostly traveling information workers and task workers. In turn, mobility...

  • For Infrastructure & Operations Professionals

    Report

    Report Demand Insights: Enterprise Mobility 2008

    Mobility Use Expands Year Over Year — But The Supplier Market Is Still Murky
    July 11, 2008 | Michele Pelino

    For years there has been a lot of talk — but not much action — around enterprise mobility. Today, the tide is turning. Results from Forrester's Enterprise Network And Telecommunications Survey,...

  • For Infrastructure & Operations Professionals

    Report

    Report Case Study: PAETEC's Customer-Focused Strategy Captures US SMBs

    May 30, 2008 | Michele Pelino

    PAETEC, a US communications solution provider, often flies under the radar screen when compared with better-known wireline operators like AT&T and Verizon. This may be about to change — PAETEC...

  • For Infrastructure & Operations Professionals

    Report

    Report IBM Is Poised To Attack The NGOSS Market

    SWOT Analysis: IBM, Q1 2008
    March 28, 2008 | Michele Pelino

    As communications service providers begin to implement next-generation operational support system solutions (NGOSS) to enable the efficient provisioning, deployment, and implementation of new types...

  • For Infrastructure & Operations Professionals

    Report

    Report Amdocs Is Positioned For Success In The NGOSS World

    SWOT Analysis: Amdocs, Q4 2007
    January 22, 2008 | Michele Pelino

    Amdocs has extensive experience assisting tier one communication service providers worldwide with BSS/OSS solution implementations, and the company is positioned for continued success in the...