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Nigel Fenwick on individualization

At CES a sort of shift has happened over the last few years towards the individualization of product or consumer experience. It's a challenge for brands -- and for CIOs. How do you build a technology architecture that is flexible and adaptable, that can integrate as yet undeveloped technologies into the architecture quickly in order to create revenue?

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    Report Brief: Digital Business 2014 — Telecommunications Industry

    An Introduction To Digital Business For Telco CIOs
    July 31, 2014 | Nigel Fenwick

    Digital business is different — it's not business as usual with a digital façade. Forrester defines digital businesses more broadly than just those firms selling products and services online....

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