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  • Emerging Technologies

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  • Report The Forrester New Wave™: Bot Management, Q3 2018

    The 12 Providers That Matter Most And How They Stack Up
    September 20, 2018 | Amy DeMartine

    In Forrester's evaluation of the emerging bot management market, we identified the 12 most significant providers — Akamai Technologies, Alibaba Cloud, Cloudflare, DataDome, Distil Networks, Oracle...

  • Report Case Study: How Levi Strauss & Co. Used Innovation To Create New Market Leadership

    Overcome Internal Challenges To Disrupt Your Market
    September 19, 2018 | James Staten

    Levi's Commuter X Jacquard by Google is a clever example of a digital-business value innovation that gives an enterprise a new market leadership position. Bringing the Bluetooth-enabled commuter...

  • Report New Tech: Bot Management, Q3 2018

    Forrester's Landscape Overview Of 15 Providers
    September 6, 2018 | Amy DeMartine

    Software programs make attacking applications easy. Malicious hackers use these programs — called "bots" — to quickly develop, launch, and evolve attacks. These can be simplistic or sophisticated,...

  • Report The State Of Voice Assistants

    August 7, 2018 | Julie A. Ask

    Conversations will evolve into a core element of digital experiences. Voice assistants have been around for years, but they primarily fetch answers to simple questions or control devices. As a...

  • Report New Tech: Autonomous Vehicles, Q3 2018

    Forrester's Landscape Overview Of 24 Providers

    Over the past decade, self-driving cars have moved from a curiosity in college engineering labs to a top priority for global tech and auto companies. Why? The technology that enables vehicles to...

  • Report New Tech: 3D Printing, Q3 2018

    Forrester's Landscape Overview Of 38 3D Printer Providers

    Advancements in 3D printing stand poised to revolutionize the way mass-produced products are designed and made. With this technology, product makers can accelerate time-to-market, reduce supply...

  • Report Not All Innovations Are Created Equal

    Disruptive Innovations Drive The Greatest Digital Transformation Differentiation
    July 18, 2018 | James Staten

    Prioritize innovation types that help you lead market change and deliver differentiating customer advantages. These require CIOs to have deeper customer engagement and understanding and long-term...

  • Report Advanced Digital Businesses Are Winning With Tech-Driven Business Innovation

    Vision: The Innovation And Emerging Technology Playbook
    July 12, 2018 | Bobby Cameron

    The most advanced digital businesses, like Kaiser Permanente, become agile platforms for business innovation — rapidly creating and delivering new business value. These customer-obsessed firms use...

  • Report The Top Emerging Technologies To Watch 2018

    To outpace the competition, CIOs must keep a constant finger on the pulse of technology change. Forrester has identified 12 emerging technologies with massive disruptive potential; their impact...

  • Report Emerging Technology Spotlight: Quantum Computing

    May 17, 2018 | Brian Hopkins

    Some of the largest vendors and biggest players in their industries are investing heavily to move quantum computing from research to reality. Enterprises must understand what this disruptive...

  • Report The Top Emerging Technologies In Artificial Intelligence

    Four Technologies That Will Help Customer Insights Pros Sense, Think, And Act
    April 6, 2017 | Brandon Purcell

    AI is poised to completely reframe how businesses operate and consumers interact. For CI pros, AI will soon share both the computational and sensory workload required for customer understanding....