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  • Report Defining The EA Service Catalog

    Processes: The EA Practice Playbook
    April 14, 2017 | Alex Cullen, Gordon Barnett

    Enterprise architecture (EA) stakeholders don't always know what to expect from EA. Without a clear understanding of how EA programs address the business challenges of spurring firm growth, they...

  • Report Use The Service App Store To Enable Customer Obsession In I&O

    July 21, 2016 | Bill Martorelli, Elinor Klavens

    Emerging from consumer app store models, the service app store concept is now becoming an alternative for infrastructure and operations (I&O) professionals because business technology (BT) users...