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  • Employee Onboarding

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The Employee Experience Playbook For 2019

Transform The Employee Experience To Drive Business Performance

Missing from most workforce technology strategies today is an understanding of what makes employees truly engaged and productive — and how this directly affects customer experience and financial...

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  • Report Make (Or Break) Your CX Through Employee Onboarding

    Influence Employee Engagement To Drive Your CX Agenda
    April 28, 2017 | Faith Adams

    It takes engaged employees and a customer-centric culture to achieve your customer experience goals. Companies can leverage employee onboarding as a key opportunity to set the stage for sustained...

  • Report Engaging And Retaining Talent With Effective Onboarding

    Onboarding Is A Holistic 90-Day Process That Improves Hire Productivity
    March 17, 2017 | Claire Schooley

    Every year, a large percentage of US employees make some kind of a career transition, which is costly for companies and causes challenges related to productivity, culture, and training. New hires...

  • Report Use Identity Management To Streamline Employee Onboarding

    S&R Pros Can Use Commercial Solutions To Help Maximize New-Hire Productivity While Simultaneously Reducing Risks
    October 19, 2015 | Merritt Maxim

    Employees that drive your digital business require access to an increasingly wide range of apps to maximize their productivity. When employees have to wait days to gain access to selected apps,...

  • Report How To Hire And Onboard Customer-Centric Employees

    November 20, 2013 | Samuel Stern

    Companies can become more customer-centric by hiring employees who inherently want to serve customers and then getting them off to the right start. Customer experience (CX) professionals can do...

  • Report Case Study: First Horizon National's 90-Day Onboarding Program Benefits The Company

    April 23, 2010 | Claire Schooley

    Onboarding is an essential HR process that extends over many months and even up to the employee's first anniversary and results in better employee retention, faster new-employee ramp-up, improved...

  • Report How Kelly Services Implemented Onboarding To Retain Quality Workers

    October 22, 2009 | Claire Schooley

    Kelly Services did not have a formal onboarding program. New hires spent a few hours hearing about the company, its policies and procedures, and then learned on the job — some succeeded, others...

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