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  • For Enterprise Architecture Professionals

    Report

    Report Brief: IoT And Analytics Startups Can Turn Insurers Into "The Good Guys"

    Insurers Deliver Broader Services, Greater Engagement, And More Value With New Technologies
    March 1, 2016 | Craig Le Clair, Ellen Carney

    The property and casualty (P&C) insurance industry is notoriously conservative. But in the age of the customer, this old-guard loyalty to the status quo needs to change. In this brief, Forrester...

  • For Enterprise Architecture Professionals

    Report

    Report The Top Emerging Technologies To Watch: Now Through 2020

    Make These Emerging Technologies Part Of Your BT Agenda
    October 31, 2014 | Brian Hopkins, Frank E. Gillett

    Emerging technology plays a big role in firms' profitability and their customers' digital experiences. Yet enterprise architects struggle with the speed of new technology delivery and constantly...

  • For Enterprise Architecture Professionals

    Report

    Report Key Emerging Technologies Bring Opportunity To Chinese Businesses

    Chinese Enterprise Architects Must Lead Tech Research And Guide Usage To Realize Business Benefits
    February 4, 2014 | Charlie Dai

    Emerging technologies such as big data, mobility, and cloud are powering the age of the customer and creating a market where innovators disrupt traditional leaders and startups have greater...

  • For Enterprise Architecture Professionals

    Report

    Report Insurance Claims: A Classic Untamed Process

    Taming The Insurance Claim Experience
    May 24, 2011 | Craig Le Clair

    At its highest level, a business process is any activity that helps an enterprise achieve its goals. In insurance, industry-specific applications form the transactional backbone of claims...

  • For Enterprise Architecture Professionals

    Report

    Report Coming Soon: The Need To Search Video In The Enterprise

    March 18, 2011 | Leslie Owens

    Video is not a fringe format anymore. Increasingly, information workers consume video in the workplace for training purposes, technical help, and real-time communication with colleagues and...

  • For Enterprise Architecture Professionals

    Report

    Report The Best And Worst Of Site Search 2010

    January 26, 2010 | Leslie Owens

    Forrester reviewed the search functionality on the corporate Web sites of the top 50 US companies according to revenue. Almost all of the search engines executed queries very quickly, but the...

  • For Enterprise Architecture Professionals

    Report

    Report Why You Need Enterprise Strategy For Desktop Search

    July 25, 2008 | Leslie Owens

    Information workers waste a lot of time searching for information that they already have. The daily torrent of email, calendar entries, tasks, notifications, and documents means that even the most...