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  • Report A Snapshot Of Emerging Insurtech Firms

    50 Insurtech Solutions Target Experience, Insight, And Automation
    April 3, 2017 | Gordon Barnett

    As insurance firms transform — on the inside and outside — to become customer-centric technology firms, the industry as a whole has discovered opportunities to disrupt each stage of the insurance...

  • Report Haven Life Rethinks Life Insurance Distribution For A Millennial World

    MassMutual Pilots A New Digital Insurance Agency To Meet The Needs Of Younger Customers
    November 12, 2015 | Ellen Carney

    Life insurance gets a bad rap among Millennials. The purchase process is arduous, usually requiring a face-to-face meeting. That puts a lot of younger life insurance prospects on edge. Why? Because...

  • Report How Will Dutch Insurance Companies Stay Engaged With The Broker Channel After 2012?

    February 15, 2012 | Auke Douwe Veenstra

    High-profile bankruptcies like that of DSB Bank and the Woekerpolis investment mis-selling scandal have caused turmoil in the Dutch insurance market. New regulations intended to increase...

  • Report Emerging Technology Vendors That Insurance Enterprise Architects Should Watch In 2012

    New Wave Of Vendors Bolsters Support Of Insurance Business Capabilities
    October 25, 2011 | Ellen Carney

    Insurance enterprise architects are embracing their role in aligning technology and business strategies. In 2011, that alignment is even more important as insurers see markets firming as a result...

  • Report Hot Insurance Tech Companies To Watch In 2010: Q2 Update

    July 29, 2010 | Ellen Carney

    Effective vertical strategies are becoming more critical for tech vendors as they try to address the core business problems — not just the pure technical problems — of their customers. This is...

  • Report Hot Banking Tech Companies To Watch In 2010: Q2 Update

    July 16, 2010 | Ellen Carney

    Focusing on solving the core industry-specific business problems is the next big wave in the tech industry. Nowhere is it more evident of technology's unique role in solving business problems than...

  • Report Insurance CIOs: Prepare IT For Business Growth

    Interesting Insurance Tech Companies To Watch In 2010
    February 12, 2010 | Marc Cecere

    As economic conditions for some insurers improve, they may want to consider investing in more innovative products. As they do, they will need to take on more risk than they have with their...

  • Report Hot Insurance Tech Companies To Watch In 2010

    December 21, 2009 | Ellen Carney

    The insurance industry toughed it through the darkest days of the downturn by focusing on two perennial business themes — cutting costs and driving efficiency. But as the economy returns to growth,...

  • Report Technographics® Survey Highlights: US Insurance Channel Preferences

    October 19, 2009 | Jacqueline Anderson

    This highlight deck summarizes the key findings from Forrester’s North American Technographics® Investments And Insurance Online Survey, Q3 2009 (US).This deck covers channel preferences for...

  • Report Why Americans Research Financial Products Online But Buy Through Other Channels

    Channel Switching Is Driven Largely By Security And Support Issues
    September 22, 2009 | Edward Kountz, Peter Wannemacher

    Many US customers use multiple channels when buying financial services products, crossing channels during their path to purchase. Among online adults, 41% of financial product applicants research...

  • Report Hot Insurance Tech Companies To Watch In 2009: Q2 Update

    June 29, 2009 | Ellen Carney

    The past year has tested the mettle of the insurance industry. Insurers like The Hartford Financial Services Group and Lincoln National Group converted to bank holding companies to take advantage...

  • Report How To Develop An Effective Multichannel Insurance Distribution Strategy

    Creating Channel Harmony Versus Channel Conflict
    June 8, 2009 | Chad Mitchell

    Insurance distribution is evolving and becoming more complex as more customers go online and switch channels to research and buy insurance. eBusiness and channel strategy executives struggle to...

  • Report In The US, Few Use Financial Comparison Sites

    September 5, 2008 | Benjamin Ensor, Peter Wannemacher

    More than 9 million US adults have used a comparison Web site to research a financial product, and one-third of US online financial researchers say they trust product comparison sites. US online...

  • Report Where Online Financial Researchers Go

    Online Researchers Visit Many Sites To Find The Information They Need
    September 4, 2008 | Alyson Clarke

    Most European online financial researchers start at search engines and then use a variety of other sites to research their financial decisions. Portals, price comparison sites, and independent...

  • Report What Online Financial Researchers Seek

    Online Researchers Are Looking For Product Details, Comparisons, And Help
    September 4, 2008 | Alyson Clarke

    Consumers research financial products online in search of a mix of product details, comparisons, and help choosing the right product. Since most financial firms don't provide that information, many...

  • Report Financial Comparison Sites Are Here To Stay

    eBusiness Executives Need Strategies To Address Their Rising Popularity
    September 4, 2008 | Alexander Hesse

    The growth of online financial product research has been accompanied by the growth of an increasingly popular personal finance comparison site sector. The reason for this popularity is simple....

  • Report Europe's Financial Comparison Site Jungle

    A Diverse Range Of Sites Are Battling To Control Online Product Distribution
    September 4, 2008 | Alexander Hesse

    Nearly three out of 10 European online financial researchers use personal finance comparison sites today. But there isn't a clear-cut price comparison sector in Europe. Instead, there is a jungle...

  • Report European Car Insurance Cross-Channel Experience, 2007

    We Apply Our Cross-Channel Review Methodology To Four Car Insurance Firms
    July 19, 2007 | Craig Menzies

    Forrester reviewed four European car insurance providers — The AA and Direct Line in the UK, AXA in Germany, and Macif in France — using Forrester's Cross-Channel Review methodology. Overall, the...

  • Report Who Wants Pay-As-You-Drive Insurance?

    Half Of Europe's Online Car Insurance Owners Are Interested
    May 3, 2007 | Benjamin Ensor

    Pay-as-you-drive insurance has caught the attention of insurance executives and consumers like few other financial product innovations. Our research among European Net users shows that more than...

  • Report Swedish Online Insurance Sales Forecast: 2006 To 2011

    March 2, 2007 | Benjamin Ensor

    Sweden is one of the most wired countries in the world. But Sweden's limited choice of insurance companies means that Swedes don't switch insurance providers that often, and often want human...