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Report The State Of The US Grocery Shopper — COVID-19
US Grocery Shopper Behaviors In The New Normal
Throughout waves of shutdowns and fears that the coronavirus pandemic has resurged, one place where online adults still show up is in grocery stores. In this way, the pandemic has essentially...
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Report New Tech: Deferred Payment Providers, Q4 2020
Forrester's Landscape Overview Of 29 Providers
December 11, 2020 | Lily VaronDeferred payment solutions — a broad category covering installments; "buy now, pay later"; "pay in four"; point-of-sale financing; and alternative lending — promise merchants a boost in conversion...
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Report Forrester Infographic: The Impact Of COVID-19 On Payments In Canada
Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of a series; it looks at the...
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Report Forrester Infographic: The Impact Of COVID-19 On Payments In Italy
Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of a series; it looks at the...
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Report Forrester Infographic: The Impact Of COVID-19 On Payments In France
Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of series; it looks at the...
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Report Forrester Infographic: The Impact Of COVID-19 On Payments In The UK
Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of a series; it looks at the...
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Report The State Of The US Shopper — COVID-19
Landscape: The Digital Store Playbook
As US states begin to ease COVID-19 restrictions, consumers are still tentative about the prospect of visiting reopened retail locations. This report provides an overview of the state of US...
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Report Now Tech: Merchant Payment Providers, Q3 2020
Forrester's Overview Of 23 Global Merchant Payment Providers
July 6, 2020 | Lily VaronYou can use payment providers to improve payments acceptance and reach, to support new payment models and flows, and for a range of other payment-adjacent services like fraud management and...
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Report The State Of Digital Retail Payments In Asia Pacific
Digital Payments Are Making Progress But Still Face Major Hurdles
April 13, 2020 | Meng LiuA storm is brewing in the digital retail payments space in Asia Pacific (AP). Financial technology (fintech) innovations, booming venture capital funding, conducive regulations, and keen...
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Report State Of Alternative Payments Acceptance In US Retail
An Evaluation Of 100 US Retailers And Their Payment Options
April 3, 2020 | Lily VaronWe reviewed 100 US retailers across several categories to evaluate the current state of alternative payments acceptance. The evaluation covered 10 alternative payment methods including digital...
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Report Retailers, Use PSD2 To Drive Differentiation For Your Customers
Use The Strong Customer Authentication Delay To Optimize Your Response
The second Payment Services Directive (PSD2) is a mandatory regulation to which all merchants in the EEA — and other retailers who have customers in the EEA — must conform. Among other provisions,...
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Report Libra Isn't Dead, But It Needs A Better Form Of Life Support To Survive
Fine Words About Regulatory Compliance Aren't Enough
December 19, 2019 | Martha BennettOctober 2019 was an eventful month for Libra: Seven major companies withdrew from the initiative, the Libra Association held its inaugural meeting, and the US House Committee on Financial Services...
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Report Now Tech: B2C Electronic Bill Presentment And Payment (EBPP), Q1 2019
Forrester's Overview Of 20 B2C EBPP Providers
March 1, 2019 | Lily VaronYou can use B2C electronic bill payment and presentment (EBPP) solutions to flexibly deliver digital bills, facilitate electronic payment of bills, and enhance customer communications and marketing...
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