Search Results

• Report Forrester Infographic: The Impact Of COVID-19 On Payments In Canada

  August 21, 2020 | Lily Varon, Arnav Gupta, Jacob Morgan

  Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of a series; it looks at the...

• Report Forrester Infographic: The Impact Of COVID-19 On Payments In Italy

  August 17, 2020 | Arnav Gupta, Jacob Morgan, Meng Liu

  Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of a series; it looks at the...

• Report Forrester Infographic: The Impact Of COVID-19 On Payments In France

  August 12, 2020 | Arnav Gupta, Jacob Morgan, Meng Liu

  Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of series; it looks at the...

• Report Forrester Infographic: The Impact Of COVID-19 On Payments In The UK

  August 10, 2020 | Jacob Morgan, Meng Liu, Arnav Gupta

  Forrester's recent Consumer Technographics® data reveals that COVID-19 is shifting consumer behaviors toward digital payments across the globe. This infographic is part of a series; it looks at the...

• Report The State Of The US Shopper — COVID-19

  Landscape: The Digital Store Playbook

  July 16, 2020 | Sucharita Kodali, Madeline Cyr

  As US states begin to ease COVID-19 restrictions, consumers are still tentative about the prospect of visiting reopened retail locations. This report provides an overview of the state of US...

• Report Now Tech: Merchant Payment Providers, Q3 2020

  Forrester's Overview Of 23 Global Merchant Payment Providers

  July 6, 2020 | Lily Varon

  You can use payment providers to improve payments acceptance and reach, to support new payment models and flows, and for a range of other payment-adjacent services like fraud management and...

• Report The State Of Digital Retail Payments In Asia Pacific

  Digital Payments Are Making Progress But Still Face Major Hurdles

  April 13, 2020 | Meng Liu

  A storm is brewing in the digital retail payments space in Asia Pacific (AP). Financial technology (fintech) innovations, booming venture capital funding, conducive regulations, and keen...

• Report State Of Alternative Payments Acceptance In US Retail

  An Evaluation Of 100 US Retailers And Their Payment Options

  April 3, 2020 | Lily Varon

  We reviewed 100 US retailers across several categories to evaluate the current state of alternative payments acceptance. The evaluation covered 10 alternative payment methods including digital...

• Report Retailers, Use PSD2 To Drive Differentiation For Your Customers

  Use The Strong Customer Authentication Delay To Optimize Your Response

  January 17, 2020 | Jacob Morgan, George Lawrie, Paul McKay

  The second Payment Services Directive (PSD2) is a mandatory regulation to which all merchants in the EEA — and other retailers who have customers in the EEA — must conform. Among other provisions,...

• Report Libra Isn't Dead, But It Needs A Better Form Of Life Support To Survive

  Fine Words About Regulatory Compliance Aren't Enough

  December 19, 2019 | Martha Bennett

  October 2019 was an eventful month for Libra: Seven major companies withdrew from the initiative, the Libra Association held its inaugural meeting, and the US House Committee on Financial Services...

• Report Now Tech: B2C Electronic Bill Presentment And Payment (EBPP), Q1 2019

  Forrester's Overview Of 20 B2C EBPP Providers

  March 1, 2019 | Lily Varon

  You can use B2C electronic bill payment and presentment (EBPP) solutions to flexibly deliver digital bills, facilitate electronic payment of bills, and enhance customer communications and marketing...

• Report The State Of Retail Payments — Outlook For 2019

  Payment Leaders Shift Priorities To Omnichannel, Customer Experience

  November 29, 2018 | Brendan Miller

  "The State Of Retail Payments" is a biennial study by the National Retail Federation (NRF) and Forrester that profiles US enterprise retailers' views and decisions about payments. It outlines key...