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  • Forrester Wave

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  • For Customer Insights Professionals

    Report

    Report The Forrester Wave™: Insights Service Providers, Q1 2017

    Leaders Emerge In A Nascent Insights Services Market

    In our 20-criteria evaluation of insights services, we identified 10 providers offering a broad range of services across vertical industries and specific domains — Accenture Digital, Atos,...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Robotic Process Automation, Q1 2017

    The 12 Providers That Matter Most And How They Stack Up
    February 13, 2017 | Craig Le Clair

    In our 28-criteria evaluation of robotic process automation (RPA) providers, we identified the 12 most significant ones — Automation Anywhere, Blue Prism, Contextor, EdgeVerve Systems, Kofax, Kryon...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Configure-Price-Quote Solutions, Q1 2017

    Oracle, Apttus, And CallidusCloud Lead The Pack Of Maturing CPQ Solutions
    February 7, 2017 | John Bruno

    In our 36-criteria evaluation of configure-price-quote (CPQ) providers, we identified the 11 most significant vendors — Apttus, CallidusCloud, Cincom, FPX, IBM, Infor, Model N, Oracle, PROS,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Web Content Management Systems, Q1 2017

    Six Solutions Stand Apart, While Others Are Heavily Investing
    January 24, 2017 | Mark Grannan

    In our 25-criteria evaluation of web content management system (web CMS) providers, we identified the 15 most significant ones — Acquia, Adobe, Crownpeak, Episerver, e-Spirit, Hippo (BloomReach),...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Application Outsourcing Capabilities Of Midsize Offshore Vendors, Q4 2016

    The 12 Midsize Providers That Matter Most And How They Stack Up
    December 14, 2016 | Somak Roy

    In our 33-criteria evaluation of midsize offshore providers with application outsourcing capabilities, we identified the 12 most significant ones — EPAM Systems, Globant, Hexaware Technologies, L&T...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Enterprise Insight Platform Suites, Q4 2016

    The Seven Providers That Matter Most And How They Stack Up
    December 7, 2016 | Brian Hopkins

    Insight platforms that combine data management, analytics, and insight execution tools were 2016's top emerging technology priority according to enterprise architects. In our 30-criteria evaluation...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Enterprise Collaboration, Q4 2016

    The Nine Providers That Matter Most And How They Stack Up
    December 7, 2016 | Craig Le Clair

    AD&D pros looking to update their technology to meet new business demands often ask us about enterprise collaboration. Innovative capabilities for group messaging, document collaboration, and...

  • For B2B Marketing Professionals

    Report

    Report The Forrester Wave™: Sales Enablement Automation Systems, Q4 2016

    The Nine Providers That Matter Most And How They Stack Up
    December 6, 2016 | Steven Wright, Jacob Milender

    In our 33-criteria evaluation of sales enablement automation (SEA) systems providers, we identified the nine most significant ones — Brainshark, CallidusCloud, ClearSlide, KnowledgeTree, Mediafly,...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: Product Information Management Solutions, Q4 2016

    The 10 Providers That Matter Most And How They Stack Up
    December 5, 2016 | Fiona Swerdlow, Nasry Angel

    In our 28-criteria evaluation of product information management (PIM) providers, we identified the 10 most significant — ADAM Software, Agility Multichannel, Contentserv, EnterWorks, IBM,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Modern Application Functional Test Automation Tools, Q4 2016

    The 11 Providers That Matter Most And How They Stack Up
    December 5, 2016 | Diego Lo Giudice

    In our 33-criteria evaluation of functional test automation (FTA) providers, we identified the 11 most significant ones — Conformiq, Hewlett Packard Enterprise (HPE), IBM, LogiGear, Micro Focus,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Learning And Performance Management, Q4 2016

    The Nine Providers That Matter Most And How They Stack Up
    December 2, 2016 | Claire Schooley

    In our 34-criteria evaluation of learning and performance management providers, we identified the nine most significant ones — Cornerstone OnDemand, Halogen Software, Haufe, PageUp, PeopleFluent,...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Big Data Fabric, Q4 2016

    A Critical Platform For Enterprises To Succeed With Big Data Initiatives
    November 22, 2016 | Noel Yuhanna

    Big data initiatives are on the rise as organizations focus on rolling out actionable insights. Big data fabric offers enterprise architecture (EA) pros a platform that helps them discover,...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: BPM Service Providers, Q4 2016

    The 12 Providers That Matter Most And How They Stack Up
    November 22, 2016 | Christopher Mines, Clay Richardson

    In our 21-criteria evaluation of business process management (BPM) service providers, we identified the 12 most significant ones and researched, analyzed, and scored them. This report shows how...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: CRM Suites For Enterprise Organizations, Q4 2016

    Oracle And Salesforce Lead A Mature Field Of Vendors
    November 21, 2016 | Kate Leggett

    In our 36-criteria evaluation of CRM suites for enterprise organizations, we identified the nine most significant CRM suites from eight prominent vendors — Infor, Microsoft, NetSuite, Oracle,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: CRM Suites For Midsize Organizations, Q4 2016

    Salesforce And Oracle Lead A Mature Field Of Vendors
    November 21, 2016 | Kate Leggett

    In our 36-criteria evaluation of CRM suites for midsize organizations, we identified the most significant ones from 11 vendors — Aptean, bpm'online, Bullhorn, Infor, Microsoft, NetSuite, Oracle,...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Hybrid Integration For Enterprises, Q4 2016

    The 11 Providers That Matter Most And How They Stack Up
    November 18, 2016 | Henry Peyret

    In our 24-criteria evaluation of hybrid integration providers, we identified the 11 most significant ones — Dell Boomi, Fiorano, IBM, Informatica, Liaison Technologies, MuleSoft, Oracle, Red Hat,...

  • For B2B Marketing Professionals

    Report

    Report The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, Q4 2016

    L2RM Automation Is Powering A B2B Marketing Transformation
    November 18, 2016 | Lori Wizdo

    In our 36-criteria evaluation of lead-to-revenue management (L2RM) platform vendors, we identified the 11 most interesting solution providers in the category — Act-On, Adobe, bpm'online,...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Cloud Security Gateways, Q4 2016

    The Eight Providers That Matter Most And How They Stack Up
    November 15, 2016 | Andras Cser

    In our 23-criteria evaluation of cloud security gateway (CSG) providers, we identified the eight most significant ones — Bitglass, Blue Coat/Symantec, CipherCloud, CloudLock/Cisco, Imperva,...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: IoT Software Platforms, Q4 2016

    The 11 Providers That Matter Most And How They Stack Up
    November 15, 2016 | Michele Pelino, Andrew Hewitt

    In our 25-criteria evaluation of internet of things (IoT) software platform providers, we identified the 11 most significant ones — Amazon Web Services (AWS), Ayla Networks, Cisco Jasper, Exosite,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: API Management Solutions, Q4 2016

    The 14 Providers That Matter Most And How They Stack Up
    November 14, 2016 | Randy Heffner

    In our 27-criteria evaluation of API management solution providers, we looked for solutions that can stand on their own, independent of the vendor's other offerings. We identified the 14 most...

  • For B2C Marketing Professionals

    Report

    Report The Forrester Wave™: Digital Agencies In China — Strategy And Execution, Q4 2016

    The Eight Providers That Matter Most And How They Stack Up
    November 9, 2016 | Xiaofeng Wang

    In our 29-criteria evaluation of the strategy and execution capabilities of digital agencies in China, we identified the eight most significant agencies — BlueFocus Digital, Isobar, OgilvyOne,...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Public Cloud Platforms In China, Q4 2016

    The 10 Providers That Matter Most And How They Stack Up
    November 8, 2016 | Frank Liu, Charlie Dai

    In our 38-criteria evaluation of public cloud platform providers in China, we identified the 10 most significant ones — Alibaba Cloud, Amazon Web Services (AWS), Baidu, Huawei, JD.com, Kingsoft,...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Data Loss Prevention Suites, Q4 2016

    Tools And Technology: The Data Security And Privacy Playbook
    November 8, 2016 | Heidi Shey

    In our 30-criteria evaluation of data loss prevention suite providers, we identified the seven most significant ones — Clearswift, DeviceLock, Digital Guardian, Forcepoint, GTB Technologies, Intel...

  • For B2C Marketing Professionals

    Report

    Report The Forrester Wave™: Lead Agencies, Q4 2016

    Eight Agencies Leading Brand Experience And Creative Strategy
    November 7, 2016 | Sarah Sikowitz

    We identified eight lead agencies — 360i, Barkley, Havas Worldwide, Hill Holliday, mcgarrybowen, Publicis NA, R/GA, and VML — and researched, analyzed, and scored them. This report shows how well...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Forrester Wave™: Global Commerce Payment Providers, Q4 2016

    The Payment Providers That Matter Most And How They Stack Up
    November 4, 2016 | Brendan Miller

    Using our 23-criteria evaluation, Forrester identified, researched, analyzed, and scored the 11 most significant US merchant payment processing providers: ACI Worldwide, Adyen, Chase Commerce...

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