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  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Enterprise Mobility Management, Q4 2017

    The 13 Providers That Matter Most And How They Stack Up
    November 30, 2017 | David K. Johnson, Andrew Hewitt

    In our 26-criteria evaluation of enterprise mobility management (EMM) providers, we identified the 13 most significant ones — BlackBerry, Centrify, Cisco, Citrix, IBM, Ivanti, Jamf, ManageEngine,...

  • For Infrastructure & Operations Professionals

    Report

    Report The Software-Defined Data Center Comes Of Age

    Landscape: The Infrastructure Transformation Playbook
    October 30, 2017 | Richard Fichera, Chris Gardner

    Traditional data center thinking has ended. Better automation tools, container abstractions, software-defined networks (SDNs), and composable infrastructure have ushered in unprecedented...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Unified Communications And Collaboration, Q3 2017

    Evaluating The Leading UC&C Vendors That Can Provide A Diversity Of Deployment Options, Including UCaaS, Hosted, Hybrid, And On-Premises
    September 27, 2017 | Art Schoeller

    In our 29-criteria evaluation of unified communications and collaboration (UC&C) providers, we identified eight of the most significant ones — Alcatel-Lucent (ALE), Avaya, Cisco, Microsoft, Mitel,...

  • For Application Development & Delivery Professionals

    Report

    Report Case Study: Cisco Redefines Its Approach To Process To Drive Digital Transformation

    August 15, 2017 | Rob Koplowitz

    Companies' primary goal for process automation used to be cost reduction. That goal has shifted to driving digital transformation, creating two challenges for application development and delivery...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Programmable Data Center Hardware Switches, Q3 2017

    August 10, 2017 | Andre Kindness

    Traditional networks can't keep up with the pace of change within the data center. Many infrastructure and operations (I&O) professionals have investigated various technologies to deploy the five...

  • For B2B Marketing Professionals

    Report

    Report B2B Sales Force Digital Transformation: Three Global Leaders Share Best Practices

    Fuel Your Evolution With An Innovation Mindset
    July 26, 2017 | Mary Shea, Jacob Milender

    B2B marketing and sales leaders must transform their sales forces to keep pace with digitally oriented buyers. By gleaning best practices from three global digital sales leaders at Cisco Systems,...

  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Global Managed Security Services, 2017

    Converged Services Thrive While Isolated Offerings Go Extinct
    April 24, 2017 | Jeff Pollard

    For security pros looking to augment their programs with services partners, this is an age of abundance — abundant budget and abundant choice. But sometimes too many choices is just as bad as no...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report How To Choose A Mobile Messaging Vendor

    Messaging is the tip of the spear, or the first step, for most companies in developing true one-to-one user engagement. It's a critical capability for modern businesses — but choosing the right...

  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Incident Response Service Providers

    IR Services Are Vital To Mitigating The Consequences Of A Breach
    December 21, 2016 | Josh Zelonis

    A mature incident response (IR) is essential to your business. Breaches are inevitable, and the costs and damage to reputation can be massive. As a result, IR-as-a-service has fully graduated into...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: IoT Software Platforms, Q4 2016

    The 11 Providers That Matter Most And How They Stack Up
    November 15, 2016 | Michele Pelino, Andrew Hewitt

    In our 25-criteria evaluation of internet of things (IoT) software platform providers, we identified the 11 most significant ones — Amazon Web Services (AWS), Ayla Networks, Cisco Jasper, Exosite,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Contact Center Interaction Management For Midsize Contact Centers, Q3 2016

    The Eight Providers That Matter Most And How They Stack Up
    September 29, 2016 | Art Schoeller

    Connecting customers to the right agents over the right channel is key to an excellent, differentiated customer experience. In our 40-criteria evaluation of midsize contact center interaction...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Contact Center Interaction Management For Large Contact Centers, Q3 2016

    The Eight Providers That Matter Most And How They Stack Up
    September 29, 2016 | Art Schoeller

    Connecting customers to the right agents over the right channel is key to an excellent, differentiated customer experience. In our 40-criteria evaluation of large contact center interaction...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Software-Defined Data Centers

    The SDDC Is Still A Work In Progress, But Progress Is Swift
    September 1, 2016 | Robert Stroud, Richard Fichera

    To meet needs arising from the unprecedented acceleration of the digital business, infrastructure and operations (I&O) professionals are shifting their attention from physical infrastructure to...

  • For Infrastructure & Operations Professionals

    Report

    Report Evolve Or Crumble: Prepare For The Fate Of The Hardware Incumbents

    Traditional Infrastructure Players Evolve Their Strategies To Compete In A Cloud-First World
    August 29, 2016 | Sophia I. Vargas, Richard Fichera

    The cloud is driving increasingly customer-centric and data-rich services, and this infrastructure shift continues to transform and cannibalize hardware markets. The major technology incumbents...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Hyperconverged Infrastructure (HCI), Q3 2016

    August 16, 2016 | Richard Fichera, Naveen Chhabra

    In our 28-criteria evaluation of hyperconverged system providers, we identified the 12 most significant ones — Atlantis Computing, Cisco, EMC, Hewlett Packard Enterprise (HPE), Huawei, HyperGrid...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Big Data Hadoop-Optimized Systems, Q2 2016

    Hardware Optimized To Run Hadoop Delivers Quick Setup, Higher Performance, And Automation
    May 25, 2016 | Noel Yuhanna, Mike Gualtieri

    On-premises Hadoop deployments just got easier. General-purpose hardware infrastructure requires considerable time and effort to install, configure, tune, upgrade, and monitor Hadoop platforms....

  • For Enterprise Architecture Professionals

    Report

    Report Use Big Data Initiatives To Achieve Digital Operational Excellence

    Part II: Digital Operational Excellence
    May 20, 2016 | Nasry Angel, Brian Hopkins

    This toolkit discusses more architectural pattern details around the emerging architecture for systems of insights. It will help architects plan their future state for big data.

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Automated Malware Analysis, Q2 2016

    April 21, 2016 | Jeff Pollard, Kelley Mak

    In our 36-criteria evaluation of automated malware analysis providers, we identified the 11 most significant ones — Blue Coat, Check Point, Cisco, Cyphort, Fidelis Cybersecurity, FireEye, Fortinet,...

  • For Infrastructure & Operations Professionals

    Report

    Report Composable Infrastructure: A Hardware Foundation For Extreme Service Agility

    Cloud-Like Speed And Flexibility Finally Arrive At The Hardware Level
    April 14, 2016 | Richard Fichera

    As enterprises drive new technology innovations to fuel a customer-obsessed service delivery model, many legacy technologies are proving too rigid in their configurations. New business technology...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Private Cloud Software Solutions, Q2 2016

    Varied Building Blocks Lay The Foundation, But It's Up To You To Make It A True Private Cloud
    April 12, 2016 | Lauren E. Nelson

    Enterprises turn to the private cloud market for fast provisioning of resources, delivering public cloud-like capabilities internally. However, this market comprises more than one category of...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Big Data Streaming Analytics, Q1 2016

    Streaming Analytics Are Critical To Building Contextual Insights For Internet-Of-Things, Mobile, Web, And Enterprise Applications
    March 30, 2016 | Mike Gualtieri, Rowan Curran

    Everybody is talking about real-time contextual app experiences, but nobody is doing anything about it. That's because most AD&D pros aren't fully exploiting real-time streaming data that flows...

  • For Application Development & Delivery Professionals

    Report

    Report Forrester's Guide To The 18 Digital App Platform Vendors

    February 17, 2016 | John R. Rymer, Jeffrey S. Hammond

    This toolkit is a companion to the Forrester report "Vendor Landscape: Digital App Platforms." The graphics detail the digital application platforms of Adobe, Alibaba, Amazon, Apple, Cisco, the...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Private Cloud Software Suites, Q1 2016

    How The Top Nine Private Cloud Software Suites Stack Up
    January 19, 2016 | Lauren E. Nelson

    In Forrester's 40-criteria evaluation of private cloud solution vendors, we identified the nine most significant software providers — BMC Software, Cisco Systems, Citrix, Hewlett Packard...

  • For Security & Risk Professionals

    Report

    Report Brief: Cisco Continues Its Blistering Security Acquisition Pace With The Addition Of Lancope

    Cisco's Network Security Portfolio Finally Stands On Its Own Merit
    November 19, 2015 | Rick Holland

    Cisco Systems recently announced its intent to acquire privately held, Atlanta-based Lancope, a decision that improves Cisco's network security offerings. The acquisition upgrades Cisco's network...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Hybrid Cloud Management Solutions

    These Rapidly Maturing Solutions Offer Self-Service And Frictionless Governance Across Clouds
    October 22, 2015 | Dave Bartoletti

    Today's digital businesses rely on a growing portfolio of cloud platforms to create and deliver differentiated customer experiences. Infrastructure and operations (I&O) pros scramble to offer...

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