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The SaaS Transformation Playbook For 2018

Optimize Your Business Applications For Value And Flexibility

Companies looking to maintain their competitive edge and execute on digital transformation strategies need modern, flexible business applications. Forrester's SaaS transformation playbook outlines...

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  • For Application Development & Delivery Professionals

    Report

    Report Quick Take: Google Cloud Services Gather Steam

    New Developer Tools, Big Data Services, And Aggressive Pricing Will Tempt Enterprise Developers
    July 1, 2014 | Jeffrey S. Hammond, James Staten, Christopher Voce

    At last week's I/O developer conference, Google announced a slew of new developer tools, application programming interfaces (APIs), and cloud services that will make it easier for developers to put...

  • For Infrastructure & Operations Professionals

    Report

    Report Update 2011: Q&A: SharePoint Licensing Complexities

    Licensing SharePoint, And How Federation And Virtualization Play A Role
    June 15, 2011 | Christopher Voce

    Microsoft's SharePoint has been a runaway success with many companies: so much so, that it tests the mettle of infrastructure and operations (I&O) professionals who are charged with building and...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Five New Microsoft Licensing Twists That Every IT Buyer Should Know

    Buyers May Need To Refine Their Microsoft Licensing And Adoption Strategies
    July 9, 2010 | Duncan Jones, Christopher Voce

    Forrester has studied Microsoft's recent pricing and licensing changes and found several that could have profound implications for enterprise IT departments, including price increases and...

  • For Infrastructure & Operations Professionals

    Report

    Report Exchange 2010 — An Upgrade Worth Considering

    Better Back End, Basic Archiving, And Bigger Mailboxes Lead The Benefits List
    January 27, 2010 | Christopher Voce, Ted Schadler, Brian W. Hill

    Email is business dial tone. Whether on computers or smartphones, email is the most popular application. And Microsoft Exchange is a popular choice for business email. Microsoft's recent release of...

  • For Infrastructure & Operations Professionals

    Report

    Report Aligning Your VMware Licensing Strategy With Your Broader Virtualization Plans

    November 12, 2009 | Christopher Voce, Galen Schreck

    It's not easy for enterprises evaluating their licensing options with VMware. In addition to worrying about the mechanics of how an enterprise licensing agreement (ELA) fits with your internal...

  • For Infrastructure & Operations Professionals

    Report

    Report Inquiry Spotlight: Cloud-Based Email, Q3 2009

    July 31, 2009 | Christopher Voce

    Interest in cloud-based email is rapidly rising. The promise of reducing operational costs and refocusing on their core competencies has many Forrester customers asking about the cloud. Cloud-based...

  • For Infrastructure & Operations Professionals

    Report

    Report Plan Now For Licensing Windows 7

    Analyzing Your Options For Upgrading Today Can Save You Down The Road
    July 22, 2009 | Christopher Voce, Benjamin Gray

    Windows XP has remained the corporate desktop operating system (OS) standard for most enterprises for several years, but its reign will end with the availability of Windows 7 to IT professionals as...

  • For Infrastructure & Operations Professionals

    Report

    Report Case Study: Learning From GlaxoSmithKline's Cloud-Based Email Decision Process

    How GlaxoSmithKline Decided To Move To Microsoft Online Services
    June 16, 2009 | Christopher Voce

    GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud-delivered service. To make the decision, GlaxoSmithKline (GSK) went through a rigorous internal...

  • For Infrastructure & Operations Professionals

    Report

    Report Case Study: What Enterprises Can Learn From Universities' Cloud-Based Hybrid Email

    June 10, 2009 | Christopher Voce

    Faced with escalating costs in providing email and rising student needs, schools are looking for a better way than going it alone. Educational institutions like St. John's University and Hinds...

  • For Infrastructure & Operations Professionals

    Report

    Report Q&A: Licensing Microsoft Cloud Services

    How Sending Your Infrastructure Into The Cloud Impacts Microsoft Licensing
    February 9, 2009 | Christopher Voce

    Microsoft communication and collaboration customers are at a crossroads. How should they handle Exchange and SharePoint — keep running it themselves and try to manage the costs, or ship it off to...

  • For Infrastructure & Operations Professionals

    Report

    Report Inquiry Spotlight: Microsoft Licensing, Q4 2008

    November 21, 2008 | Christopher Voce

    Of the more than 20,000 inquiries Forrester receives annually, a very regular stream comes from IT operations professionals and sourcing and vendor management teams about Microsoft licensing — more...

  • For Infrastructure & Operations Professionals

    Report

    Report Q&A: SharePoint's Licensing Complexities

    Licensing SharePoint, And How Federation And Virtualization Play A Role
    November 10, 2008 | Christopher Voce

    Microsoft's SharePoint continues to spread like wildfire, making it difficult for IT to respond with efficient ways to deploy and manage it. SharePoint is a component in Microsoft's broader...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Successfully Negotiating Microsoft Licensing Agreements

    June 20, 2008 | Duncan Jones, Christopher Voce

    Negotiations with Microsoft can be a daunting challenge for a sourcing and vendor management team. Not only is it likely to represent a major financial commitment, but Microsoft's unique...

  • For Infrastructure & Operations Professionals

    Report

    Report Thinking About Desktop Virtualization? Rethink Your Windows Licensing Strategy

    June 5, 2008 | Natalie Lambert, Christopher Voce

    As a desktop operations professional, you've managed to avoid getting down in the weeds with Microsoft licensing — unfortunately, times have changed. Desktop virtualization is forcing desktop...

  • For Infrastructure & Operations Professionals

    Report

    Report Untangling Windows Server Licensing Issues

    May 14, 2008 | Christopher Voce

    Windows Server 2008, formerly code-named Longhorn, is finally out in the wild. The new version delivers enhancements in virtualization, manageability, and security that will entice firms to the new...

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