Search Results
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Report Global Systems Integrators Embrace DevOps As Both An Opportunity And A Threat
Global Services Integrators Can Help Accelerate Your DevOps Transformation
As enterprises struggle to institute development and operations (DevOps) processes throughout their organizations, they haven't had much support from their global systems integrator (GSI) partners....
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Report Smart Cloud Contract Negotiation Strategies
Business Case: The Cloud Computing Playbook
With accelerating usage of the cloud comes the growing need to contract effectively. The apparent simplicity of the cloud in theory masks considerable complexity in practice. Enterprise customers...
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Report Refine Your Cloud Maturity Through Continual Assessment
Continuous Improvement: The Cloud Computing Playbook
As infrastructure and operations (I&O) leaders consider the next stage in their cloud evolution, Forrester recommends three key measurement and comparison practices: 1) Benchmark cloud adoption...
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Report The Forrester Wave™: Applications Management And Digital Operations Services, Q4 2017
The 12 Providers That Matter Most And How They Stack Up
December 21, 2017 | Bill Martorelli, Eveline OehrlichIn our 26-criteria evaluation of applications management and digital operations services (AMDOS) providers, we identified the 12 most significant — Accenture, Atos, Cognizant, Deloitte, DXC...
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Report The Forrester Tech Tide™: Continuous Deployment Technologies, Q4 2017
Road Map: The Continuous Deployment Playbook
December 18, 2017 | Robert Stroud, Bill Martorelli, Elinor KlavensContinuous software deployment is increasingly critical to firms' ability to win, serve, and retain customers. Speeding up the rate of deploying code to production mandates seamless delivery,...
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Report Five Essential Components Of Great SaaS Governance To Balance Agility And Risk
Management: The SaaS Transformation Playbook
Software-as-a-service (SaaS) solutions foster a faster, more agile approach to technology — a necessity for digital business. SaaS is a major component of any digital transformation project,...
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Report Understanding The Cloud Services Provider Landscape
Landscape: The Cloud Computing Playbook
With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...
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Report The Forrester Wave™: Next-Generation Infrastructure Outsourcing, Q4 2017
The Modern Services Of Infrastructure Outsourcing
October 31, 2017 | Bill MartorelliIn our 24-criteria evaluation of next-generation infrastructure outsourcing providers, we identified the 15 most significant ones — including Accenture, Atos, Capgemini, CGI, Cognizant, DXC...
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Report Transform Your Infrastructure Ecosystem For Speed And Flexibility
Assessment: The Infrastructure Transformation Playbook
October 27, 2017 | Bill MartorelliMore-flexible sourcing models are now disrupting traditional infrastructure vendor management strategies, so the nature of vendors and vendor relationships is changing. Meanwhile, vendor ecosystems...
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Report Vendor Landscape: IoT Professional Services
Navigate A Fragmented Array Of Services Firms To Help Implement Your IoT-Enabled Processes
Infrastructure and operations (I&O) executives charged with supporting the creation and operation of connected processes in their companies face the formidable task of simplifying the...
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Report Vendor Landscape: Advanced Automation Service Providers, Q3 2017
Choose Your Automation Solutions Wisely To Make The Most Of Managed Services Engagements
October 13, 2017 | Somak Roy, Bill MartorelliAdvanced automation in managed services now influences enterprise customers' assessment of prospective service provider partners. Although service providers have built and/or assembled portfolios...
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Report The Forrester Wave™: Hosted Private Cloud Services In Europe, Q3 2017
The Seven Providers That Matter Most And How They Stack Up
In our 33-criteria evaluation of hosted private cloud service providers in the European market, we identified the seven most significant — CenturyLink, IBM, Interoute, NTT Communications, OVH,...
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Report Justify Your Hybrid Cloud Future With A Solid Business Case
Too many infrastructure and operations (I&O) leaders still think of cloud as a way to cut costs. Cloud is often cheaper, but its biggest impact is on your organization's speed and ability to flex...
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Report The Forrester Wave™: Hosted Private Cloud Services In Asia Pacific, Q2 2017
Datapipe Leads With A Competitive Customer Experience
In our 33-criteria evaluation of hosted private cloud service providers in Asia Pacific, we identified the seven most significant ones — CenturyLink, Datapipe, Fujitsu, IBM, NTT Communications,...
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Report The Forrester Wave™: Hosted Private Cloud Services, North America, Q2 2017
The Nine Providers That Matter Most And How They Stack Up
In our 33-criteria evaluation of North American hosted private cloud service providers, we identified the nine most significant — CenturyLink, Datapipe, IBM, INAP, NTT DATA, OVH, Rackspace,...
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Report Comprehensive Services Integration Needs More Than Just Conventional SIAM
Cloud-Based Service Delivery Demands A Broader Approach
June 6, 2017 | Bill Martorelli, Robert StroudService integration and management (SIAM) emerged from its roots in the ITIL community as an adjunct to large-scale infrastructure outsourcing. While SIAM is an adequate — if cumbersome — approach...
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Report Be Aware Of These Sourcing Trends For Managed Services And Cloud
Road Map: The Cloud Computing Playbook
April 19, 2017 | Bill MartorelliAs the nature of sourcing demand and delivery continues to evolve, infrastructure and operations (I&O) professionals will witness the impact of service delivery automation, which has been...
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Report Vendor Landscape: Cloud Migration Services
Focus On A Balanced Sourcing Strategy For Applications Migration
March 28, 2017 | Bill MartorelliFor most enterprises, becoming digital entails migrating applications to the cloud. Clients embarking on cloud migration efforts are increasingly emphasizing speed above all else. Fortunately for...
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Report Use Managed Cloud Services To Speed Transformation — But Choose Carefully
Amazon Joins Its Partners In Offering Managed Cloud Services
February 28, 2017 | Bill MartorelliAs the focus of computing infrastructure moves to cloud computing, the managed infrastructure services industry is also shifting. Managed cloud services have become the focus of a new class of...
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Report Forrester's Preparedness Assessment For Cloud Computing Adoption
Assessment: The Cloud Computing Playbook
In the age of the customer, cloud is no longer an option — it's inevitable. However, cloud strategies differ extensively. Specific drivers, industries, risk adversity, and preparation dictate the...
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Report Scoring Forrester's 2016 Cloud Predictions
We Were Spot On For Most, Developing On Others, And Wrong On One
Every year, Forrester predicts what lies ahead for cloud in the year to come. In late 2015, we predicted the rise of hybrid cloud managers, the consolidation of cloud vendors, the movement of...
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Report It's High Time You Explored Application Maintenance And Support Automation
Automation Will Be An Essential Lever For Running High-Performing Applications
December 7, 2016 | Somak Roy, Bill MartorelliThe idea of automation in infrastructure and operations (I&O) and business process services has been gaining ground. But its applicability to application maintenance and support (AMS) is often...
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Report SAP Customers Have Four Paths To The Cloud
The Time Is Now To Plan Your SAP Cloud Strategy In The Name Of Business Innovation And Customer Experience
Customers of all types are anxious to take advantage of cloud's promise of speed, agility, and financial flexibility due to its inherent consumption-based pricing model. Yet SAP buyers still have...
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Report Predictions 2017: Customer-Obsessed Enterprises Launch Cloud's Second Decade
Ten Key Developments In Cloud Computing Shape The Industry In 2017
Cloud computing has been one of the most exciting and disruptive forces in the tech market in the past decade. The cloud market will accelerate faster in 2017 as enterprises around the world look...
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Report Vendor Landscape: Hosted Private Cloud, Q3 2016
This Cloud Model Brings Both Temporary And Persistent Customer Benefits
Infrastructure and operations (I&O) professionals wisely continue to adopt cloud for their business technology agendas. Cloud purists concentrate primarily on public services, and cloud skeptics...
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