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  • Ted Schadler

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  • For CIO Professionals

    Report

    Report The Internet Crushes The Work/Life Boundary

    An Empowered Report: It's Time To Plot The Path To A Work Anywhere Future
    March 17, 2011 | Ted Schadler

    Broadband connections, mobile devices, and collaboration tools make employees productive from any location. Your employees know this already: Forrester's survey of more than 5,000 information...

  • For CIO Professionals

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    Report SlideShare Ties Conferencing To Millions Of Slides

    More Than A Million Shared Slides Get An Audio And Video Facelift; Consumerization Gets Another Injection; IT Gets Another Vendor To Track
    February 16, 2011 | Ted Schadler, TJ Keitt

    Why does the world need yet another webconferencing vendor? Because the existing solutions don't deliver all the value that your employees crave at a price you can afford. SlideShare has answered...

  • For CIO Professionals

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    Report Counterintuitive Collaboration Trends For 2011

    An Empowered Report: Consumerization Leads The List Of Collaboration Disrupters
    January 13, 2011 | Ted Schadler

    Some collaboration trends are clear and very important — cloud-based email, collaboration services on smart mobile devices, the expansion of social technology, and the rise of integrated...

  • For CIO Professionals

    Report

    Report Assess Your Empowered Maturity

    An Empowered Report: An Empowered Maturity Model Drives The Conversation
    December 21, 2010 | Ted Schadler

    Does your organization empower employees to solve the problems of empowered customers? If not, why not? What do you need to do? To build momentum on your empowered initiatives, first get everybody...

  • For CIO Professionals

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    Report Welcome To The Empowered Era

    An Empowered Report: Reinvent Yourself To Serve Empowered Customers And Employees
    November 1, 2010 | Ted Schadler

    Your customers and your employees have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources. To succeed in an...

  • For CIO Professionals

    Report

    Report How iPads Enter The Workforce

    An Empowered Report: Tablets Open Doors To New Mobile Scenarios
    October 26, 2010 | Ted Schadler

    iPad has exploded onto the scene. Who could have imagined that a tablet (a category introduced in 2001) would capture the imagination of employees and IT alike? But it did, and it's kicked off an...

  • For CIO Professionals

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    Report A Fact-Based Approach To Workforce Technology Needs Assessment

    An Empowered Report: Tools To Assess How Employees Use Technology
    September 27, 2010 | Ted Schadler

    To have a fact-based conversation about what your employees need from technology, you have to ask them. Field a survey when you absolutely must have the facts without bias. For a quick and dirty...

  • For CIO Professionals

    Report

    Report Four Giants Compete For Your Cloud Email Business

    Microsoft And Google Lead; IBM's In The Hunt; Cisco's Just Starting Out
    August 13, 2010 | Ted Schadler

    Google jumped into the enterprise email market in 2007 with a $50 annual subscription to its cloud email service and turned the market upside down. Microsoft quickly re-evaluated and repriced its...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Web Conferencing, Q2 2010

    Adobe, Cisco, IBM, And Microsoft Lead In The Web Meeting Scenario
    June 25, 2010 | Ted Schadler

    In Forrester's 60-criteria evaluation of Web conferencing vendors, we found that traditional vendors Adobe, Cisco, IBM Sametime, and Microsoft's two offerings led the pack because of their breadth...

  • For CIO Professionals

    Report

    Report The HERO Index: Finding Empowered Employees

    Empowered Employees Solve Customer Problems: Find Them And Help Them
    June 18, 2010 | Ted Schadler, Josh Bernoff

    Groundswell technologies — social, mobile, video, and cloud — put tremendous power in the hands of customers. Only empowered employees can respond at the speed of empowered customers — and they're...

  • For CIO Professionals

    Report

    Report POST: A Systematic Way To Define Your Collaboration Strategy

    A Structured Methodology Drives The Business Conversation
    April 28, 2010 | Ted Schadler

    Information and knowledge management professionals all too often go about collaboration strategy backwards: picking technologies like social networks or videoconferencing instead of focusing first...

  • For Infrastructure & Operations Professionals

    Report

    Report Exchange 2010 — An Upgrade Worth Considering

    Better Back End, Basic Archiving, And Bigger Mailboxes Lead The Benefits List
    January 27, 2010 | Christopher Voce, Ted Schadler, Brian W. Hill

    Email is business dial tone. Whether on computers or smartphones, email is the most popular application. And Microsoft Exchange is a popular choice for business email. Microsoft's recent release of...

  • For CIO Professionals

    Report

    Report Collaboration Needs Will Fuel A Smartphone Surge

    The Surge Can Be Funded Through A Bring-Your-Own Smartphone Strategy
    January 6, 2010 | Ted Schadler

    Employees, aka consumers, are mad about smartphones, attracted by the ability to email, collaborate, and work with documents from anywhere. Fourteen percent of information workers across the US,...

  • For CIO Professionals

    Report

    Report Harness The Power Of Workforce Personas

    Survey And Segment Your Workforce To Understand What They Truly Need
    December 9, 2009 | Ted Schadler

    For 25 years, a one-size-fits-all approach to workforce technology worked just fine, but those days are fading fast. With overall adoption levels surprisingly low on the one hand, and yet with some...

  • For CIO Professionals

    Report

    Report Benchmarking Your Collaboration Strategy

    November 24, 2009 | Rob Koplowitz, Ted Schadler

    A companywide collaboration strategy was once a nice-to-have. No more. Even in the current economic climate, 37% of organizations surveyed in Forrester's Q4 2008 enterprise and SMB software survey...

  • For CIO Professionals

    Report

    Report For Gen Y, Mobility Trumps Web 2.0 At Work

    Workforce Technographics®
    November 19, 2009 | Ted Schadler

    Gen Y is four times more likely to visit a social networking site at home than they are to use one for work purposes. But if they are unable to bring their Social Computing habits and sensibility...

  • For CIO Professionals

    Report

    Report Smartphones And Telecommuting: Workforce Technology Adoption 2009

    Workforce Technographics®
    October 20, 2009 | Ted Schadler

    There is pent-up demand for smartphone support. Today, only 11% of US information workers (iWorkers) use a smartphone at work, but nearly three times that many say that they use their own mobile...

  • For CIO Professionals

    Report

    Report The State Of Workforce Technology Adoption: US Benchmark 2009

    Workforce Technology Adoption By Information Workers
    October 7, 2009 | Ted Schadler

    This is a graphical analysis of Forrester's Workforce Technographics® US Benchmark Survey, Q2 2009. This analysis is based on an online survey of 2,001 US information workers (iWorkers) at...

  • For Enterprise Architecture Professionals

    Report

    Report Lean: The New Business Technology Imperative

    Lean Thinking Is Central To The Shift From IT To BT
    September 29, 2009 | Clay Richardson, Connie Moore, John R. Rymer

    Everyone wants to be lean these days, whether when stepping off a scale in the morning or reviewing the cost of running a successful business. But just how do you define "Lean" — especially in the...

  • For CIO Professionals

    Report

    Report A Day In The Life Of A US Information Worker

    A Snapshot Of US Information Worker Devices, Tools, And Activities
    September 9, 2009 | Ted Schadler

    This is a graphical overview of how US information workers (iWorkers) spend their time with computers, smartphones, and key productivity and collaboration tools. It is our first analysis of...

  • For CIO Professionals

    Report

    Report Web Conferencing 2009 Market Overview

    Pick A Portfolio Of Providers To Meet All Your Conferencing Scenarios
    August 27, 2009 | Ted Schadler, Claire Schooley

    Web conferencing has become a key real-time collaboration priority for most enterprises. IT is working hard to pick the right suppliers, negotiate the right price, and drive adoption. But the...

  • For CIO Professionals

    Report

    Report Q&A: By 2011, CIOs Must Answer The Question, "Why Not Run In The Cloud?"

    But Finding A Good Place To Start Is A Challenge For Most Shops
    August 14, 2009 | James Staten, Ted Schadler, John R. Rymer

    At Forrester's IT Forum in Las Vegas in May 2009, we hosted an analyst panel about saving, making, and risking cash with cloud computing. The session sparked a lot of interest — and a lot of...

  • For CIO Professionals

    Report

    Report Tier Your Workforce To Save Money With Cloud-Based Corporate Email

    Occasional Users Can Run Email In The Cloud For As Little As $2.43 Per Month
    August 13, 2009 | Ted Schadler

    Information and knowledge management (I&KM) pros are used to giving all employees the same software tools. While this has the benefit of simplicity, it often means buying licenses for software that...

  • For CIO Professionals

    Report

    Report Technology Populism Fuels Mobile Collaboration

    When IT Supports Personal Mobile Phones, Mobile Collaboration Ensues
    July 13, 2009 | Ted Schadler

    When firms support their employees' mobile phones and smartphones, good things happen. Our recent survey of 2,307 IT decision-makers in the US and Europe showed that one in four enterprises...

  • For CIO Professionals

    Report

    Report How SaaS-Able Are Content, Collaboration, And Data Software Categories?

    Only Some Categories Possess The Innate Characteristics Suited To SaaS Delivery
    July 8, 2009 | Craig Le Clair, Ted Schadler

    Many enterprises are considering information and knowledge management (I&KM) software-as-a-service (SaaS) solutions as alternatives to on-premise software installations and perpetual-license...

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