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  • Ted Schadler
  • Enterprise Collaboration

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The Enterprise Collaboration Playbook For 2018

Gain A Competitive Advantage Through Enterprise Collaboration

Many of today's collaboration technology initiatives fall well short of their transformational potential. But a properly executed enterprise collaboration strategy engages employees and connects...

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  • For eBusiness & Channel Strategy Professionals

    Report

    Report Accelerate Digital Innovation Through A Business Technology Partnership

    Tools And Technology: The Digital Business Transformation Playbook
    February 21, 2017 | Ted Schadler, Nigel Fenwick

    The days of monolithic applications running in data centers, waterfall software development with two releases a year, and business executives throwing endless lists of "must-have" features over the...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: Box Bets Big On Content Services Platform

    Its Yellow Brick Road Will Be A Difficult Journey

    Like Dorothy, swept from the comfort of her home in Kansas, Box finds itself in an increasingly foreboding and threatening world as Dropbox, Google, and Microsoft crush the cost of file sync and...

  • For CIO Professionals

    Report

    Report Brief: Microsoft Office Crosses The Cloud Rubicon

    The Focus Is On Business Agility, And Here's Why It Matters
    May 14, 2014 | TJ Keitt, Ted Schadler

    Microsoft used the SharePoint Conference 2014 to forcefully assert that its entire Office portfolio is pivoting to cloud-first development and delivery. Microsoft gave services like Yammer and...

  • For CIO Professionals

    Report

    Report What File Sync And Share Customers Have Learned

    Customer Interviews Reveal The Requirements And Decision Process
    July 24, 2013 | Rob Koplowitz, Ted Schadler

    Now that 25% of the global information workforce uses file sync and share services, up from 5% in 2010, CIOs have a mandate to replace the consumer-grade services employees are using with a...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: File Sync And Share Platforms, Q3 2013

    The 16 Providers That Matter Most And How They Stack Up
    July 10, 2013 | Ted Schadler, Rob Koplowitz

    In Forrester's 26-criteria evaluation of file sync and share vendors, we identified, researched, analyzed, and scored products from the 16 most significant solution providers in this market:...

  • For CIO Professionals

    Report

    Report How Red Robin Gourmet Burgers Nailed Mobile Engagement: A Case Study

    June 10, 2013 | Ted Schadler

    Red Robin Gourmet Burgers is using iPads and social technology to transform the way team members serve guests and master their jobs. Technology is an essential component, but so is learning and...

  • For CIO Professionals

    Report

    Report Office 2013: A Breakthrough In Productivity

    Highly Integrated With A Risk Of Lock-In

    Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

  • For CIO Professionals

    Report

    Report The Business Impact Of Mobile Engagement

    December 18, 2012 | Ted Schadler

    Smartphones and tablets are game changers for engagement because people carry them everywhere they go. Your customers and partners and employees have perpetual access to the vast resources of the...

  • For CIO Professionals

    Report

    Report The State Of Workforce Technology Adoption: Global Benchmark 2012

    Strategic Planning Forrsights For CIOs
    April 12, 2012 | Ted Schadler, Philipp Karcher

    CIOs are responsible for the technology tools and services that make employees productive and successful at work. Too often, the CIO organization must make decisions about devices, software...

  • For CIO Professionals

    Report

    Report Mobile Is The New Face Of Engagement

    CIOs Must Plan Now For New Systems Of Engagement
    February 13, 2012 | Ted Schadler, John McCarthy

    By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken website or a screen-scraped SAP...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Mobile Collaboration, Q3 2011

    August 5, 2011 | Ted Schadler

    Mobile collaboration means putting collaboration workloads onto all-important smartphones and tablets, then delivering a great user experience anywhere, anytime, on any device. This is a high bar...

  • For CIO Professionals

    Report

    Report An Early Look At Microsoft Office 365 Features

    Office 365 Has Much But Not All Of What Firms Need From A Collaboration Platform
    July 14, 2011 | Ted Schadler, Philipp Karcher, Rob Koplowitz

    On June 28, 2011, Microsoft launched Office 365 in 40 countries after a massive public beta involving 200,000 organizations from every region. This product encompasses Office Professional Plus and...

  • For CIO Professionals

    Report

    Report Mobilize Your Collaboration Strategy

    Mobile Collaboration Requires An App Internet Architecture
    July 13, 2011 | Ted Schadler

    The days when a Windows application and a server cluster in the data center could handle your collaboration needs are over. An increasingly mobile and remote workforce with experiences forged by...

  • For CIO Professionals

    Report

    Report How Consumerization Drives Innovation

    Your Technology And Culture Create An Environment Of Empowered Employees
    May 23, 2011 | Ted Schadler

    Consumerization — employees using devices, applications, and web services without permission — is a threat to the status quo and a risk to the security of the firm. But it's also a key driver of...

  • For CIO Professionals

    Report

    Report The Internet Crushes The Work/Life Boundary

    An Empowered Report: It's Time To Plot The Path To A Work Anywhere Future
    March 17, 2011 | Ted Schadler

    Broadband connections, mobile devices, and collaboration tools make employees productive from any location. Your employees know this already: Forrester's survey of more than 5,000 information...

  • For CIO Professionals

    Report

    Report SlideShare Ties Conferencing To Millions Of Slides

    More Than A Million Shared Slides Get An Audio And Video Facelift; Consumerization Gets Another Injection; IT Gets Another Vendor To Track
    February 16, 2011 | Ted Schadler, TJ Keitt

    Why does the world need yet another webconferencing vendor? Because the existing solutions don't deliver all the value that your employees crave at a price you can afford. SlideShare has answered...

  • For CIO Professionals

    Report

    Report Counterintuitive Collaboration Trends For 2011

    An Empowered Report: Consumerization Leads The List Of Collaboration Disrupters
    January 13, 2011 | Ted Schadler

    Some collaboration trends are clear and very important — cloud-based email, collaboration services on smart mobile devices, the expansion of social technology, and the rise of integrated...

  • For CIO Professionals

    Report

    Report Welcome To The Empowered Era

    An Empowered Report: Reinvent Yourself To Serve Empowered Customers And Employees
    November 1, 2010 | Ted Schadler

    Your customers and your employees have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources. To succeed in an...

  • For CIO Professionals

    Report

    Report How iPads Enter The Workforce

    An Empowered Report: Tablets Open Doors To New Mobile Scenarios
    October 26, 2010 | Ted Schadler

    iPad has exploded onto the scene. Who could have imagined that a tablet (a category introduced in 2001) would capture the imagination of employees and IT alike? But it did, and it's kicked off an...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Web Conferencing, Q2 2010

    Adobe, Cisco, IBM, And Microsoft Lead In The Web Meeting Scenario
    June 25, 2010 | Ted Schadler

    In Forrester's 60-criteria evaluation of Web conferencing vendors, we found that traditional vendors Adobe, Cisco, IBM Sametime, and Microsoft's two offerings led the pack because of their breadth...

  • For CIO Professionals

    Report

    Report The HERO Index: Finding Empowered Employees

    Empowered Employees Solve Customer Problems: Find Them And Help Them
    June 18, 2010 | Ted Schadler, Josh Bernoff

    Groundswell technologies — social, mobile, video, and cloud — put tremendous power in the hands of customers. Only empowered employees can respond at the speed of empowered customers — and they're...

  • For CIO Professionals

    Report

    Report POST: A Systematic Way To Define Your Collaboration Strategy

    A Structured Methodology Drives The Business Conversation
    April 28, 2010 | Ted Schadler

    Information and knowledge management professionals all too often go about collaboration strategy backwards: picking technologies like social networks or videoconferencing instead of focusing first...

  • For CIO Professionals

    Report

    Report Collaboration Needs Will Fuel A Smartphone Surge

    The Surge Can Be Funded Through A Bring-Your-Own Smartphone Strategy
    January 6, 2010 | Ted Schadler

    Employees, aka consumers, are mad about smartphones, attracted by the ability to email, collaborate, and work with documents from anywhere. Fourteen percent of information workers across the US,...

  • For CIO Professionals

    Report

    Report Harness The Power Of Workforce Personas

    Survey And Segment Your Workforce To Understand What They Truly Need
    December 9, 2009 | Ted Schadler

    For 25 years, a one-size-fits-all approach to workforce technology worked just fine, but those days are fading fast. With overall adoption levels surprisingly low on the one hand, and yet with some...

  • For CIO Professionals

    Report

    Report Benchmarking Your Collaboration Strategy

    November 24, 2009 | Rob Koplowitz, Ted Schadler

    A companywide collaboration strategy was once a nice-to-have. No more. Even in the current economic climate, 37% of organizations surveyed in Forrester's Q4 2008 enterprise and SMB software survey...