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  • Christopher Mines
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  • Report The Forrester Wave™: BPM Service Providers, Q4 2016

    The 12 Providers That Matter Most And How They Stack Up
    November 22, 2016 | Christopher Mines, Clay Richardson

    In our 21-criteria evaluation of business process management (BPM) service providers, we identified the 12 most significant ones and researched, analyzed, and scored them. This report shows how...

  • Report Delivering Software For Customer Obsession

    Build-Or-Buy Is Now Build-Compose-Outsource-Or-Buy
    June 30, 2016 | Christopher Mines, Duncan Jones

    Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and...

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