Search Results
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Report Defining The New Vendor Management Organization
Procurement-Based Approaches To Strategic Suppliers Won't Work In Light Of Business Technology Requirements
April 15, 2015 | Marc Cecere, Christopher AndrewsCIOs need to raise the game of vendor management. To date, they've been too focused on procurement, cost savings, and managing existing relationships. To support the need for greater innovation,...
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Report Market Overview: Business Transformation Consultancies
December 12, 2014 | Marc Cecere, Christopher AndrewsBusiness transformations consist of fundamental changes in business systems, processes, roles and culture. They are linked to — but distinct from — IT transformations, in that they focus on...
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Report The Forrester Wave™: Global BYOD Management Services, Q2 2014
Analysis Of 13 Top Integrators And Specialists Representing The Emerging BYOD Ecosystem And How They Stack Up
June 25, 2014 | Christopher AndrewsEnterprise mobility is a top item on every organization's business and IT agenda — a reflection of the "mobile mind shift" that has already made its mark on 21st century business. Mobile...
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Report Setting A Technology Sourcing Strategy For Digital Disruption
Technology-sourcing strategists face increasing pressure to support organizational goals of innovation and disruption in a digital world. Most organizations are still in the early stages of their...
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Report A New Path For IT SVM: Bridge The Marketing-Technology Sourcing Gap
May 23, 2013 | Christopher AndrewsYour company's core relationship with its customers is being transformed by technology. In the "age of the customer," organizations that harness digital technologies to understand and engage with...
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Report Self-Provisioning Changes Traditional Sourcing Practices
An Empowered Report
November 28, 2011 | Christopher AndrewsThe ability of consumers to self-provision their own technology resources has become one of the most talked-about trends in the technology industry. This trend, which will shape workforce behaviors...
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Report Inquiry Spotlight: Vendor Management, H2 2010 To H1 2011
Tools Will Be Critical To Maturing And Expanding Vendor Management
August 12, 2011 | Christopher AndrewsForrester fielded 85 formal client inquiries on the topic of vendor management and the development of the vendor management office (VMO) over the past 12 months. These inquiries come from a variety...
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Report SVM And EA Professionals Must Work Together On Emerging Technology Evaluations
January 26, 2011 | Christopher AndrewsWhen it comes to evaluating emerging technologies for adoption, sourcing and vendor management (SVM) and enterprise architect (EA) professionals play complementary roles. EA professionals typically...
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Report Sourcing Professionals Need To Clarify Their Role In Evaluating Emerging Technology
January 21, 2011 | Christopher AndrewsWhile many sourcing and vendor management (SVM) professionals frequently play a critical role in evaluating emerging technologies, their exact responsibilities in this process are not always...
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Report Sourcing And Vendor Management's 2011 Priorities
Results From Forrester's Q4 2010 Global Sourcing And Vendor Management Priorities Online Survey
December 21, 2010 | Christopher AndrewsIn October 2010 Forrester conducted a survey of 113 senior-level sourcing and vendor management (SVM) professionals from global organizations. The survey work was completed to clarify the broad...
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Report SVM Professionals Can Play A Greater Role In Videoconferencing Strategy
Videoconferencing Players Are Ready To Deliver With Better Solutions
December 15, 2010 | Christopher Andrews, Caroline Roeleveld-HoekendijkAlthough the videoconferencing market has existed for more than 20 years, several trends indicate that the market is at an inflection point. Across the marketplace, leading videoconferencing...
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Report The Transformation Of Sourcing Depends On Its Ability To Empower Employees
An Empowered Report: Sourcing Can Do More To Adapt To Changes In Business Technology
December 2, 2010 | Christopher AndrewsA major shift in the technology marketplace is moving technology purchasing power away from centralized IT departments and into the hands of individual employees. This shift, which is driven by...
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Report Five Ways SVM Enables Social While Protecting The Company's Interests
September 27, 2010 | Christopher AndrewsRecent Forrester data about the role of social technology in the enterprise confirms what many business professionals already suspect: more people are using social technologies, and these...
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Report SVM Professionals Need To Market Their Value In Videoconferencing Purchasing
An Empowered Report: Your Company's HEROes Need Your Help
September 15, 2010 | Christopher Andrews, Caroline Roeleveld-HoekendijkMarketing and strategy professionals show an increased interest in videoconferencing as a collaboration tool. They are also interested in the vendor landscape and want to understand who the key...
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Report How The Adoption Of Several Important Emerging Technologies Affects Sourcing
August 31, 2010 | Christopher AndrewsMany sourcing and vendor management (SVM) professionals who Forrester speaks with know that they need to play a proactive role in sourcing emerging technologies but have difficulty identifying...
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Report SVM Is Uniquely Positioned To Connect Innovation Leadership To Innovation Services
August 3, 2010 | Christopher AndrewsAmid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by...
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Report Sourcing's Unique Role In The New Technology Adoption Process
July 7, 2010 | Christopher AndrewsAlthough evaluating emerging technologies is not the traditional responsibility of sourcing and vendor management (SVM) professionals, more SVM teams are steadily moving in that direction. Powerful...
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Report Forrester's Emerging Technology Evaluation Methodology
April 27, 2010 | Christopher AndrewsSourcing professionals need to bring more focus, clarity, and transparency to their emerging technology evaluations. To help, Forrester has created a framework consisting of six factors to consider...
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Report Contracting For Innovation With Technology Service Providers
Leading Service Providers Weigh In On How They Help Clients Innovate
April 23, 2010 | Christopher AndrewsWhile innovation has been critical to the success of businesses for years, in the past decade interest in the term has exploded. Yet despite all of the hype, managing and measuring innovation...
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Report Sourcing Strategies For Community Platforms
A Key Role Emerges For Sourcing Execs As Community Platform Space Matures
April 12, 2010 | Christopher AndrewsCommunity platforms, no longer an "emerging technology" or regulated to use only in marketing departments, have evolved into common strategic business tools. As the market for these tools and...
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Report Forrester's Sourcing Framework For Evaluating Emerging Technologies
Work With Enterprise Architects To Ensure Technologies Fit Architecturally And Financially
April 6, 2010 | Christopher AndrewsMost sourcing professionals would like to play a more active role in identifying and sourcing new technologies but struggle to define their role in the process. The difficulty they face is not...
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Report SWOT: The Evolution Of Indian IT Service Providers Into Business Technology Competitors
March 17, 2010 | Christopher AndrewsDebates over the outlook for the leading Indian IT services providers have taken place for years, and the last year has been no exception. As these companies look to 2010 and beyond, they can be...
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Report Seven Technologies Your Business Users Will Need You To Source In 2010
March 8, 2010 | Christopher AndrewsFor many sourcing and vendor management (S&VM) professionals, 2010 is likely to be a year of transition. With the economic meltdown of the past two years receding and cost-cutting initiatives now...
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Report IBM's BAO Service Offering Is Positioned For Growth In 2010
January 25, 2010 | Christopher AndrewsIn April 2009, IBM Global Business Services (GBS) announced the formation of its Business Analytics and Optimization (BAO) services organization, a move that IBM claimed would help clients make "a...
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Report Addressing Diverse Stakeholders In The IT And Business Services Buying Process
Planning For 2010 Requires A Clear Understanding Of Roles
November 20, 2009 | Christopher AndrewsFor years, Forrester has written about the evolution of information technology (IT) into business technology (BT) — an idea that is rooted in Forrester's view that technology is becoming more...