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  • Andre Kindness

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  • For Infrastructure & Operations Professionals

    Report

    Report TechRadar™: BT Infrastructure, Q2 2016

    May 9, 2016 | Andre Kindness, Robert Stroud, J. P. Gownder

    Software has turned the infrastructure world upside down. Hardware speeds and feeds no longer dominate infrastructure and operations (I&O) professionals' criteria; they know that the fastest...

  • For Infrastructure & Operations Professionals

    Report

    Report TechRadar™: Continuous Deployment, Q2 2016

    May 3, 2016 | Amy DeMartine, Robert Stroud, Jean-Pierre Garbani

    Digital businesses are the new norm, and to compete in this new digital market, software applications and products must contain new sources of customer value while at the same time adopting new...

  • For Infrastructure & Operations Professionals

    Report

    Report Simplify Your Hybrid Infrastructure Strategy With Cloud Exchanges

    How Colocation And Interconnection Partners Can Help Support Your Multicloud Future
    February 17, 2016 | Sophia I. Vargas, Andre Kindness

    As the cloud market matures, more critical business applications will continue to move into cloud environments. In this increasingly hybrid environment, infrastructure and operations (I&O)...

  • For Infrastructure & Operations Professionals

    Report

    Report Pick The Right Location Technologies To Support Customer Experience And Operational Initiatives

    Hint: Beacons Aren't Always The Answer
    February 4, 2016 | Michele Pelino, Andre Kindness

    To provide differentiating, personalized experiences for customers and improved profit margins, many executives are looking to beacons. However, for infrastructure and operations (I&O)...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Navigate The Intersection Of Enterprise Mobile Management And Network Access Control

    Bring The Teams And The Technology Of Mobile Device Management And Network Access Control Together
    February 3, 2016 | Christian Kane, Andre Kindness

    I&O organizations have stumbled trying to inject flexibility back into the environment and make the shift from a pure delivery model to one focused on enablement. Something as simple as network...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Best Practices In Deploying A Customer Engagement Network In Retail

    February 2, 2016 | Andre Kindness

    In the "Have You Built A Customer Engagement Network In Retail?" Forrester report, we outlined 17 retail initiatives forcing infrastructure and operations (I&O) professionals to design, deploy, and...

  • For Infrastructure & Operations Professionals

    Report

    Report The Truth Behind Enterprise-Class Cloud

    The Public Cloud Is Ready For The Enterprise; Determine If You Are Too

    The hyperscale public cloud platform providers have steadily improved service reliability, performance, and security to the point where their service levels exceed those of most enterprise data...

  • For Infrastructure & Operations Professionals

    Report

    Report Predictions 2016: Automation Drives Growth

    How I&O Pros Will Accelerate BT Agenda Execution With Software-Defined And Agile Everything
    November 19, 2015 | Jean-Pierre Garbani, Amy DeMartine, Wolfgang Benkel

    In 2015, infrastructure and operations (I&O) leaders and their teams laid foundations for and shifted some investment to the business technology (BT) agenda — the to-do list for applying...

  • For Infrastructure & Operations Professionals

    Report

    Report Predictions 2016: The Cloud Accelerates

    Eleven Key Developments For Cloud And What I&O Pros Should Do About Them

    After reaching mainstream acceptance in 2015, cloud will shift into the next gear in 2016. This next stage will focus on expanding cloud use cases and infrastructure and operations (I&O)...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Predictions 2016: The Digital Store Engagement Surprise

    Retailers Will See Better Engagement At Last — But It Will Come From Improved Operations
    November 10, 2015 | Adam Silverman, Brendan Witcher, Michele Pelino

    eBusiness and technology management leaders are about to reap real benefits from some digital initiatives — but not all. Trying to engage shoppers via digital store experiments like beacons that...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Software-Defined Networking Overlay Solutions

    Eight Vendors Help I&O Professionals Solve Hybrid Cloud Or Hybrid WAN Issues, Only One Does Both
    November 3, 2015 | Andre Kindness

    This report lays out the SDN overlay vendor landscape and available solutions. Many solutions seem similar but provide very different benefits and architecture from both emerging and traditional...

  • For Infrastructure & Operations Professionals

    Report

    Report Why Overlays Are Getting The Most Attention In The Software-Defined Network Market

    The Taxonomy And Benefits Of The Software-Defined Network Overlay Market

    It will be another five years before software-defined networking (SDN) becomes a mainstream foundation of the business technology (BT) that can be applied across the entire network. However,...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: VMworld 2015 Reveals A Disruptor In Transition

    VMware Woos Cloud-Native Developers In Its Quest To Overcome Its Innovator's Dilemma

    VMware recently revealed the direction that it's heading at its annual VMworld conference. In 2013, VMware announced its pursuit of three complementary product strategies for the BT agenda: 1)...

  • For Infrastructure & Operations Professionals

    Report

    Report Avoid Making These 10 Mistakes With Your Retail Customer Engagement Network

    Not Understanding The Network's Role In Retail Technology Initiatives Torpedoes Their Value
    August 24, 2015 | Andre Kindness

    To combat online retailers siphoning brick and mortar customers, physical retailers have ramped up resources to transform the generic physical store into an entity that can meet the challenges of...

  • For Infrastructure & Operations Professionals

    Report

    Report Have You Built A Customer Engagement Network In Retail?

    Nine Customer Experience And Eight Operational Initiatives That Will Shape Your Customer Engagement Network
    August 5, 2015 | Andre Kindness

    Borders Group, Circuit City, and Virgin Records were once juggernauts in retail stores. But companies such as Alibaba, Amazon, Apple, Flipkart, Rakutan, and Yandex have since changed the retail...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Extreme Networks' SDN Solution Puts The Network Into The Hands Of The Business

    Extreme Networks Takes SDN Beyond Application-Driven Infrastructure
    May 15, 2015 | Andre Kindness

    On April 28, 2015, Extreme Networks announced its new software-defined networking (SDN) capabilities and developer support solution. While vendors have been releasing similar announcements about...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: Cisco Makes Its Long-Expected Change In Leadership

    Customers Are Safe As John Chambers Passes The Baton To Chuck Robbins
    May 5, 2015 | Andre Kindness, Dan Bieler, Tyler Shields

    John Chambers has been the face of Cisco for 20 years. Although an icon of the technology industry, his succession was inevitable. On May 4, 2015, Cisco made the formal announcement that Cisco...

  • For Security & Risk Professionals

    Report

    Report Three Technical Innovations Will Ignite Zero Trust

    May 5, 2015 | John Kindervag, Andre Kindness

    Forrester's Zero Trust Model of information security is gaining worldwide traction. Security and risk (S&R) pros at large enterprises are adopting and implementing Zero Trust networks and...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Avaya Re-Engages Its Partners And Customers With A Stronger Strategy

    A Breakdown Of The Avaya Partner And Analyst Event And What It Means To I&O Professionals
    April 24, 2015 | Andre Kindness, Art Schoeller

    At its annual partner event, Avaya launched a new set of initiatives to help its partners differentiate themselves and to help infrastructure and operations (I&O) professionals transform customer...

  • For Infrastructure & Operations Professionals

    Report

    Report Create A Customer Engagement Network For Your BT Agenda

    Connecting Your Customer To The Business Requires A New Network Strategy
    April 10, 2015 | Andre Kindness

    As infrastructure and operations (I&O) leaders move to support a business technology (BT) agenda, they will come to the difficult realization that their current network infrastructure can't support...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: HP's Acquisition Of Aruba Networks Reignites Its War With Cisco

    Networking Is The Path To HP's Growth If The Company Doesn't Repeat Past Mistakes
    March 25, 2015 | Andre Kindness

    In 2009, Mark Hurd, a former CEO of HP, responded to Cisco CEO John Chambers' release of Cisco's UCS line with the acquisition of 3Com. While many expected an all-out war, the few early battles...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: Aruba's New Appliance Helps Customers Adopt Forrester's VNI Architecture

    Aruba's New Product Highlights A Shift In Network Design And Customer Requirements
    March 3, 2015 | Andre Kindness

    The December 12, 2011, "Virtual Network Infrastructure" Forrester report provided enterprise infrastructure and operations (I&O) professionals with a network framework to support emerging...

  • For Infrastructure & Operations Professionals

    Report

    Report Beware The Pitfalls Within Networking For Hybrid Cloud

    Networking Has A Ways To Go To Make Hybrid Cloud Simple
    March 2, 2015 | Andre Kindness, James Staten

    While we would all like hybrid cloud configurations to be simple and easy, the current economic, physics, and security realities result in infrastructure integration challenges that can be complex...

  • For Infrastructure & Operations Professionals

    Report

    Report The Myth Of White-Box Network Switches

    White-Box Network Hardware Offers Organizations More Flexibility And Choice, But That Comes With More Responsibility
    February 20, 2015 | Andre Kindness

    Public cloud platforms have sent the networking industry into a froth of hyperbole. Over the past few years, companies offering x-as-a-service (XaaS) have been making claims that transitioning the...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: HP Escalates The Branded Bare-Metal Network Switch War

    HP And Others Pursue The Lucrative Hyperscale Market
    February 19, 2015 | Andre Kindness

    Similar to Dell's announcement in 2014, HP just announced plans to offer three HP-branded bare-metal (BBM) switches built on Broadcom's Trident II application-specific integrated circuit (ASIC)....

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