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  • Michael Facemire
  • Customer Experience

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  • For Customer Experience Professionals

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    Report A Rosetta Stone For Translating CX Priorities Into Digital Realities

    The Four A's For Ensuring That Customer Experience And Tech Management Teams Speak The Same Language
    April 26, 2016 | TJ Keitt, Michael Facemire

    Customer experience (CX) professionals know that their businesses need digital experiences to thrive in the post-PC world. The challenge, though, is turning business demands for capabilities like...

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