Search Results
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Report ECM Requires Investment: Five Key Elements To Include In Your Business Case
Business Case: The Enterprise Content Management Playbook
October 19, 2018 | Cheryl McKinnonEnterprise architects play a central role during business case development by establishing clear goals, desired benefits, risks, and capacity gaps when requesting the financial investments they...
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Report Now Tech: Content Platforms, Q3 2018
Forrester's Overview Of 37 Content Platform Providers
September 26, 2018 | Cheryl McKinnonYou can use a content platform to deliver content and process-centric apps as part of a digital business initiative, to modernize your enterprise content (ECM) strategy, or as part of an overall...
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Report The Five Key Trends For 2018 That Shape How We Manage Enterprise Content
Landscape: The Enterprise Content Management Playbook
July 23, 2018 | Cheryl McKinnonFive key trends are shaping the enterprise content management (ECM) space. New business objectives, new market imperatives, and new cloud-based platforms compel technology and business decision...
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Report The Canadian Tech Market Outlook For 2018 To 2019
5% Growth In 2018 Will Slow To Under 4% In 2019
The Canadian tech market will continue to post solid growth, but several factors may slow growth in 2019. Uncertainty around the future of the North American Free Trade Agreement (NAFTA) combined...
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Report The Forrester Wave™: File Analytics Providers, Q2 2018
The 11 Providers That Matter Most And How They Stack Up
June 13, 2018 | Cheryl McKinnonIn our 31-criteria evaluation of file analytics providers, we identified the 11 most significant ones — Active Navigation, Adlib, Concept Searching, Egnyte, IBM, Micro Focus, Nuix, OpenText, TITUS,...
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Report Now Tech: EU- And UK-Based Enterprise Content Management, Q2 2018
Forrester's Overview Of 20 EU- And UK-Based Enterprise Content Management Providers
June 1, 2018 | Cheryl McKinnonYou can use enterprise content management (ECM) to advance employees' engagement and knowledge sharing, improve customers' digital experience, and meet compliance obligations. But to access these...
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Report Analytics, Cloud, And Intelligent Content Services: Stay Ahead Of The Curve
Benchmarks: The Enterprise Content Management Playbook
April 16, 2018 | Cheryl McKinnonBenchmarks provide enterprise architects and their content management program peers with data to inform their road maps. Content is essential to successful digital business. Use this report to...
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Report Intelligent Content Services Will Energize Your Content Management Road Map: ECM In 2022
Vision: The Enterprise Content Management Playbook
March 19, 2018 | Cheryl McKinnonEnterprise content management (ECM) continues to transition. Veteran vendors are on the defensive — consolidating, merging, and divesting. New competitors are winning deals with cloud-native...
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Report The ECM Playbook Is Your Guide To A Rejuvenated Program Strategy
Executive Overview: The Enterprise Content Management Playbook
March 9, 2018 | Cheryl McKinnonEnterprise content management (ECM) continues to evolve, driven by new use cases and platforms. Rapid change in the technology and competitive landscape complicates businesses' objectives to grow...
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Report Drive Successful Outcomes With Strategy: Align ECM Programs To Core Business Missions
Strategic Plan: The Enterprise Content Management Playbook
March 1, 2018 | Cheryl McKinnonEnterprise architecture (EA) professionals need a solid content strategy that serves business objectives such as revenue growth and improved customer experience — without neglecting compliance...
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Report Develop Five Processes To Drive Ongoing ECM Program Success
Processes: The Enterprise Content Management Playbook
February 28, 2018 | Cheryl McKinnonProgram governance, information governance, implementation, continuous improvement, and support services are the primary processes that help firms design a sustainable enterprise content management...
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Report The 10 Key Attributes That Reveal Your ECM Maturity Level
Assessment: The Enterprise Content Management Playbook
February 7, 2018 | Cheryl McKinnonThis report provides a framework for enterprise architecture (EA) professionals to assess their organization's content management maturity, identify capability gaps, and plot a course for program...
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Report Prepare To Adjust The Skills You Need For ECM Success
Organization: The Enterprise Content Management Playbook
January 10, 2018 | Cheryl McKinnonAs enterprise content management (ECM) investments shift to cloud services, the composition of the program team will change. Enterprise architecture (EA) professionals must lead their ECM program...
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Report The Forrester Wave™: Enterprise File Sync And Share Platforms — Hybrid Solutions, Q4 2017
The 10 Providers That Matter Most And How They Stack Up
December 12, 2017 | Cheryl McKinnonIn our 37-criteria evaluation of enterprise file sync and share (EFSS) hybrid solution providers, we identified the 10 most significant ones — Accellion, Acronis, Axway (Syncplicity), BlackBerry,...
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Report Programs, Not Projects: Iterative ECM Deployments Drive Higher Satisfaction Levels
Continuous Improvement: The Enterprise Content Management Playbook
December 11, 2017 | Cheryl McKinnonSuccessful enterprise content management (ECM) deployments share several common characteristics: engagement with business stakeholders, clear governance programs, adoption of Agile development and...
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Report Your ECM Road Map Is A Living Document: Plan For Quick Wins And Adapt To Changing Needs
Road Map: The Enterprise Content Management Playbook
December 7, 2017 | Cheryl McKinnonEnterprise architecture (EA) professionals play — or will play — an essential orchestration role as their organizations invest in technologies to improve customer and employee experiences. This...
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Report The Forrester Wave™: Enterprise File Sync And Share Platforms — Cloud Solutions, Q4 2017
The 11 Providers That Matter Most And How They Stack Up
December 6, 2017 | Cheryl McKinnonIn our 35-criteria evaluation of enterprise file sync and share (EFSS) solution cloud providers, we identified the 11 most significant ones — Axway (Syncplicity), Box, Citrix, Dropbox, Egnyte,...
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Report Measure What Matters: Focus On Business Metrics To Sustain Success With ECM
Performance Management: The Enterprise Content Management Playbook
November 28, 2017 | Cheryl McKinnonTechnology leaders can fall into the trap of measuring the performance of an enterprise content management (ECM) initiative by merely counting user- or system-generated activities. Enterprise...
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Report Solve Your Top Content Challenges With Flexible, Modern Platforms
Tools And Technology: The Enterprise Content Management Playbook
November 3, 2017 | Cheryl McKinnonEnterprise content management (ECM) is not a single technology but an umbrella category that includes a broad spectrum of integrated document, process, and analytic services. This report outlines...
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Report The State Of Records Management In Government: Challenges And Priorities For 2017
Findings From Government Respondents: Forrester/ARMA International Records Management Online Survey, Q1 2017
September 5, 2017 | Cheryl McKinnonGovernment records and information management (RIM) professionals are struggling to attract and develop the skills they need to support digital transformation. Enterprise architecture (EA) pros are...
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Report Privacy, Automation, And Demographics Challenge The Records Management Status Quo
Key Findings From The Forrester/ARMA International Records Management Online Survey, Q1 2017
August 17, 2017 | Cheryl McKinnon2017 marks the eighth year that ARMA International and Forrester Research have surveyed records and information management (RIM) professionals to track the key trends and challenges facing the...
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Report Vendor Landscape: File Analytics
Technology Can Do The Heavy Lifting When Unmanaged Documents Need To Be Cleaned Up, Migrated, And Mined For Insights
August 3, 2017 | Cheryl McKinnonContent is shifting to the cloud. Privacy regulations are causing global businesses to put compliance back on the front burner. Legacy file shares and content-heavy applications are stalling...
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Report The Canadian Tech Market Outlook For 2017 To 2018
Canadian Tech Buyers Focus On The BT Agenda In Cautious Times
Canadian CIOs are grappling with a mixed bag of economic news. While better than expected GDP growth continues to provide reasons for optimism, a struggling energy sector, an overheated housing...
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Report The Forrester Wave™: Enterprise Content Management — Business Content Services, Q2 2017
Our Evaluation Of 15 Vendors In A Market In Transition
April 5, 2017 | Cheryl McKinnonIn our 26-criteria evaluation of enterprise content management (ECM) business content services providers, we identified the 15 most significant ones — Alfresco Software, Box, Everteam, Hewlett...
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Report The Forrester Wave™: Enterprise Content Management — Transactional Content Services, Q2 2017
Our Evaluation Of 13 Vendors In A Market In Transition
April 5, 2017 | Cheryl McKinnonIn our 28-criteria evaluation of enterprise content management (ECM) transactional content services (TCS) providers, we identified the 13 most significant ones — Alfresco Software, Everteam,...
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