Search Results
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Report Analytics, Cloud, And Intelligent Content Services: Stay Ahead Of The Curve
Benchmarks: The Enterprise Content Management Playbook
April 16, 2018 | Cheryl McKinnonBenchmarks provide enterprise architects and their content management program peers with data to inform their road maps. Content is essential to successful digital business. Use this report to...
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Report Intelligent Content Services Will Energize Your Content Management Road Map: ECM In 2022
Vision: The Enterprise Content Management Playbook
March 19, 2018 | Cheryl McKinnonEnterprise content management (ECM) continues to transition. Veteran vendors are on the defensive — consolidating, merging, and divesting. New competitors are winning deals with cloud-native...
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Report The ECM Playbook Is Your Guide To A Rejuvenated Program Strategy
Executive Overview: The Enterprise Content Management Playbook
March 9, 2018 | Cheryl McKinnonEnterprise content management (ECM) continues to evolve, driven by new use cases and platforms. Rapid change in the technology and competitive landscape complicates businesses' objectives to grow...
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Report Drive Successful Outcomes With Strategy: Align ECM Programs To Core Business Missions
Strategic Plan: The Enterprise Content Management Playbook
March 1, 2018 | Cheryl McKinnonEnterprise architecture (EA) professionals need a solid content strategy that serves business objectives such as revenue growth and improved customer experience — without neglecting compliance...
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Report Develop Five Processes To Drive Ongoing ECM Program Success
Processes: The Enterprise Content Management Playbook
February 28, 2018 | Cheryl McKinnonProgram governance, information governance, implementation, continuous improvement, and support services are the primary processes that help firms design a sustainable enterprise content management...
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Report The 10 Key Attributes That Reveal Your ECM Maturity Level
Assessment: The Enterprise Content Management Playbook
February 7, 2018 | Cheryl McKinnonThis report provides a framework for enterprise architecture (EA) professionals to assess their organization's content management maturity, identify capability gaps, and plot a course for program...
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Report Prepare To Adjust The Skills You Need For ECM Success
Organization: The Enterprise Content Management Playbook
January 10, 2018 | Cheryl McKinnonAs enterprise content management (ECM) investments shift to cloud services, the composition of the program team will change. Enterprise architecture (EA) professionals must lead their ECM program...
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Report The Forrester Wave™: Enterprise File Sync And Share Platforms — Hybrid Solutions, Q4 2017
The 10 Providers That Matter Most And How They Stack Up
December 12, 2017 | Cheryl McKinnonIn our 37-criteria evaluation of enterprise file sync and share (EFSS) hybrid solution providers, we identified the 10 most significant ones — Accellion, Acronis, Axway (Syncplicity), BlackBerry,...
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Report Programs, Not Projects: Iterative ECM Deployments Drive Higher Satisfaction Levels
Continuous Improvement: The Enterprise Content Management Playbook
December 11, 2017 | Cheryl McKinnonSuccessful enterprise content management (ECM) deployments share several common characteristics: engagement with business stakeholders, clear governance programs, adoption of Agile development and...
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Report Your ECM Road Map Is A Living Document: Plan For Quick Wins And Adapt To Changing Needs
Road Map: The Enterprise Content Management Playbook
December 7, 2017 | Cheryl McKinnonEnterprise architecture (EA) professionals play — or will play — an essential orchestration role as their organizations invest in technologies to improve customer and employee experiences. This...
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Report The Forrester Wave™: Enterprise File Sync And Share Platforms — Cloud Solutions, Q4 2017
The 11 Providers That Matter Most And How They Stack Up
December 6, 2017 | Cheryl McKinnonIn our 35-criteria evaluation of enterprise file sync and share (EFSS) solution cloud providers, we identified the 11 most significant ones — Axway (Syncplicity), Box, Citrix, Dropbox, Egnyte,...
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Report Measure What Matters: Focus On Business Metrics To Sustain Success With ECM
Performance Management: The Enterprise Content Management Playbook
November 28, 2017 | Cheryl McKinnonTechnology leaders can fall into the trap of measuring the performance of an enterprise content management (ECM) initiative by merely counting user- or system-generated activities. Enterprise...
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Report Solve Your Top Content Challenges With Flexible, Modern Platforms
Tools And Technology: The Enterprise Content Management Playbook
November 3, 2017 | Cheryl McKinnonEnterprise content management (ECM) is not a single technology but an umbrella category that includes a broad spectrum of integrated document, process, and analytic services. This report outlines...
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Report ECM Requires Investment: Five Key Elements To Include In Your Business Case
Business Case: The Enterprise Content Management Playbook
October 2, 2017 | Cheryl McKinnonA solid enterprise content management (ECM) business case articulates the current state, the viable options, and the investments that enterprises must make to proceed. Enterprise architects play a...
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Report The State Of Records Management In Government: Challenges And Priorities For 2017
Findings From Government Respondents: Forrester/ARMA International Records Management Online Survey, Q1 2017
September 5, 2017 | Cheryl McKinnonGovernment records and information management (RIM) professionals are struggling to attract and develop the skills they need to support digital transformation. Enterprise architecture (EA) pros are...
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Report Privacy, Automation, And Demographics Challenge The Records Management Status Quo
Key Findings From The Forrester/ARMA International Records Management Online Survey, Q1 2017
August 17, 2017 | Cheryl McKinnon2017 marks the eighth year that ARMA International and Forrester Research have surveyed records and information management (RIM) professionals to track the key trends and challenges facing the...
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Report Vendor Landscape: File Analytics
Technology Can Do The Heavy Lifting When Unmanaged Documents Need To Be Cleaned Up, Migrated, And Mined For Insights
August 3, 2017 | Cheryl McKinnonContent is shifting to the cloud. Privacy regulations are causing global businesses to put compliance back on the front burner. Legacy file shares and content-heavy applications are stalling...
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Report The Canadian Tech Market Outlook For 2017 To 2018
Canadian Tech Buyers Focus On The BT Agenda In Cautious Times
Canadian CIOs are grappling with a mixed bag of economic news. While better than expected GDP growth continues to provide reasons for optimism, a struggling energy sector, an overheated housing...
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Report The Five Key Trends For 2017 That Shape How We Manage Enterprise Content
Landscape: The Enterprise Content Management Playbook
May 2, 2017 | Cheryl McKinnon2017 will be a tumultuous year in the enterprise content management (ECM) market, with significant disruptions across the vendor landscape. Five key trends are shaping the ECM space. New business...
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Report The Forrester Wave™: Enterprise Content Management — Business Content Services, Q2 2017
Our Evaluation Of 15 Vendors In A Market In Transition
April 5, 2017 | Cheryl McKinnonIn our 26-criteria evaluation of enterprise content management (ECM) business content services providers, we identified the 15 most significant ones — Alfresco Software, Box, Everteam, Hewlett...
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Report The Forrester Wave™: Enterprise Content Management — Transactional Content Services, Q2 2017
Our Evaluation Of 13 Vendors In A Market In Transition
April 5, 2017 | Cheryl McKinnonIn our 28-criteria evaluation of enterprise content management (ECM) transactional content services (TCS) providers, we identified the 13 most significant ones — Alfresco Software, Everteam,...
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Report Reboot Your Information Governance Program With An Outside-In Perspective
January 9, 2017 | Cheryl McKinnonNew actors — partners, clients, and citizens — are now stakeholders in information governance (IG) strategies for customer-obsessed enterprises. Enterprise architects and their peers in security,...
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Report Confidently Conduct B2B Negotiations With Secure Deal Rooms
Growth-Oriented Firms Need Secure, Cross-Enterprise Sharing Technologies For M&A — And Other Sensitive B2B Negotiations
November 10, 2016 | Cheryl McKinnonB2B negotiations often require a cloak of confidentiality. Mergers and acquisitions (M&A) and divestitures involve sensitive materials that could damage a business if leaked. Secure document...
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Report The Forrester Wave™: Information Archiving Cloud Providers, Q4 2016
The 13 Providers That Matter Most And How They Stack Up
October 25, 2016 | Cheryl McKinnonIn our 28-criteria evaluation of information archiving cloud providers, we identified the 13 most significant ones — Actiance, Barracuda, Bloomberg, Erado, Global Relay, HPE, Microsoft, Mimecast,...
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Report How To Archive Personalized, Contextualized Web Experiences
Don't Let Compliance Obligations Stall Your Customer Experience Improvement Efforts
September 8, 2016 | Cheryl McKinnonBanks, insurance companies, and other firms with heavy compliance obligations are missing opportunities to use modern digital experience platforms. Legal and compliance teams can stifle website...
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