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  • Application Life-Cycle Management (ALM)

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  • For Infrastructure & Operations Professionals

    Report

    Report Predictions 2018: Automation Alters The Global Workforce

    Ten Key Developments In Automation Reshape The Industry In 2018

    Automation has been one of the most profound and disruptive forces in human history. The market for automation in many forms will accelerate faster in 2018 as firms look to squeeze performance and...

  • For Application Development & Delivery Professionals

    Report

    Report Build The Right Software Better And Faster With Agile And DevOps Metrics

    Performance Management: The Modern Application Delivery Playbook
    September 18, 2017 | Diego Lo Giudice

    Customer-obsessed strategies put application development and delivery (AD&D) leaders under tremendous pressure to deliver fast over perfect! But AD&D pros also know that they must deliver high...

  • For Infrastructure & Operations Professionals

    Report

    Report Lead The I&O Software Revolution With Infrastructure-As-Code

    Strategic Plan: The Infrastructure Transformation Playbook
    September 12, 2017 | Chris Gardner, Richard Fichera

    Infrastructure and operations (I&O) professionals have always focused on delivering services at lower costs and ever-greater efficiency, but customer obsession requires innovation that enables...

  • Report

    Report The Forrester Wave™: Continuous Delivery And Release Automation, Q3 2017

    Tools And Technology: The Continuous Deployment Playbook
    August 30, 2017 | Robert Stroud, Chris Gardner

    In our 26-criteria evaluation of continuous delivery and release automation (CDRA) providers, we identified the 15 most significant — Atlassian, CA Technologies, Chef Software, Clarive, CloudBees,...

  • For Infrastructure & Operations Professionals

    Report

    Report Organize And Staff I&O Pros For Successful DevOps Practices

    Organization: The Continuous Deployment Playbook
    August 8, 2017 | Robert Stroud, Elinor Klavens

    Digital businesses are creating disruption in the marketplace, forcing other enterprises to follow in their paths. These digital businesses favor integrated product teams that focus on developing...

  • Report

    Report Six Trends That Will Shape DevOps Adoption In 2017 And Beyond

    Benchmarks: The Continuous Deployment Playbook
    August 3, 2017 | Robert Stroud, Eveline Oehrlich

    Infrastructure and operations (I&O) organizations are making headway with DevOps adoption. This report highlights six major trends benchmarked from Forrester's Q1 2017 Global DevOps Benchmark...

  • For Application Development & Delivery Professionals

    Report

    Report Find And Fix The Gaps In Your Modern Software Delivery

    Assessment: The Modern Application Delivery Playbook

    Customer-obsessed organizations increasingly expect application leaders to speed and scale software delivery. Many leaders know that they need to improve, but they struggle with what to do and...

  • For Infrastructure & Operations Professionals

    Report

    Report Continuous Deployment Is Here To Stay

    Executive Overview: The Continuous Deployment Playbook
    February 9, 2017 | Eveline Oehrlich

    Infrastructure and operations (I&O) teams must address today's customers' rising expectations. As application portfolio and infrastructure strategies change, I&O pros must shift to what Forrester...

  • For Application Development & Delivery Professionals

    Report

    Report Integrate Design Thinking Into Agile Development

    It's Time To Apply DevOps-Style Collaboration To The Front End Of The Software Life Cycle
    February 3, 2017 | Amanda LeClair, Allegra Burnette

    Customers' rising expectations for software that meets their needs have disrupted traditional software development cycles. To address the quality-at-speed challenge, design and development teams...

  • For Application Development & Delivery Professionals

    Report

    Report When To Stop Improving And Start Innovating

    Continuous Improvement: The Modern Application Delivery Playbook
    November 11, 2016 | Diego Lo Giudice, Amanda LeClair

    Modern application delivery and DevOps practices help application development and delivery (AD&D) pros to continuously fine-tune their applications in response to evolving customer needs, but every...

  • For Infrastructure & Operations Professionals

    Report

    Report How To Deliver Services With Quality, Agility, And Value

    Assessment: The Continuous Deployment Playbook
    October 28, 2016 | Robert Stroud

    To achieve smaller, faster, high-quality release cycles, infrastructure and operations (I&O) pros must employ the CALMSS (culture, automation, Lean, measurement and management, sharing, and...

  • For Application Development & Delivery Professionals

    Report

    Report How AI Will Change Software Development And Applications

    October 13, 2016 | Diego Lo Giudice

    Artificial intelligence (AI) is back, and the tech industry's interest is stronger than ever. AI will have an important impact on the design and creation of software. Application development and...

  • For Infrastructure & Operations Professionals

    Report

    Report To Compete, Keep Up With DevOps Practices

    June 23, 2016 | Amy DeMartine

    Agile practices, which are popular with application developers, can only get an organization so far in improving the quality and speed of app releases. Development and Operations (DevOps) picks up...

  • For Application Development & Delivery Professionals

    Report

    Report The Four App-Delivery Strategies For A Customer-Obsessed Operating Model

    Strategic Plan: The Application Development Strategy, Structure, And Sourcing Playbook
    June 22, 2016 | John R. Rymer

    Customer-obsessed enterprises focus both strategies and operations on knowledge of and engagement with customers. With the right overall strategy, application development and delivery (AD&D)...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Good DevOps Requires Collaboration, Automation, And Cultural Change

    The Good, The Bad, And The Ugly Of DevOps, Part One Of Three
    June 21, 2016 | Amy DeMartine, Elinor Klavens

    Modern service delivery is the new frontier of service and application delivery. As organizations focus on improving the customer experience, the speed and quality of delivering applications and...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Break Your Bad DevOps Habits

    The Good, The Bad, And The Ugly Of DevOps, Part Two Of Three
    June 21, 2016 | Amy DeMartine, Elinor Klavens

    Infrastructure and operations (I&O) teams are full of good modern service delivery intentions. However, they fall short in some key behaviors and technology areas that support development and...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Embrace The Need For Speed To Avoid Ugly DevOps Practices

    The Good, The Bad, And The Ugly Of DevOps, Part Three Of Three
    June 21, 2016 | Amy DeMartine, Elinor Klavens

    Infrastructure and operations (I&O) needs to speed up its release cadence, but business customers aren't willing to wait — they want their applications and services now! To serve these powerful...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Application Release Automation Tools

    Unleash Your Agility With Release Automation For Better Business Results
    May 12, 2016 | Amy DeMartine

    Application release automation (ARA) tools help firms release software consistently and in an automated fashion as a key part of getting business technology solutions to end customers. This report...

  • For Infrastructure & Operations Professionals

    Report

    Report Gear Up For Modern Service Delivery

    May 3, 2016 | Amy DeMartine

    Speeding up the pace from a traditional service delivery life cycle requires automation tools, which present opportunities and challenges to the infrastructure and operations (I&O) organization....

  • For Infrastructure & Operations Professionals

    Report

    Report Haste Does Not Make Waste If You Improve Your Service Delivery

    Processes: The Continuous Deployment Playbook
    April 20, 2016 | Amy DeMartine

    The effects of digital disruption are rippling through businesses and industries across the world. Digital cravings are causing customers to change their loyalty in an instant as they continually...

  • For Application Development & Delivery Professionals

    Report

    Report Invest In Greater Speed And Agility For Application Development And Delivery

    Business Case: The Application Development Strategy, Structure, And Sourcing Playbook
    March 25, 2016 | Liz Herbert

    Business priorities are squarely focused on winning, serving, and retaining customers. For most companies, this means a significant overhaul in software development and sourcing: from slow and...

  • For Application Development & Delivery Professionals

    Report

    Report Boost Application Delivery Speed And Quality With Agile DevOps Practices

    March 22, 2016 | Kurt Bittner, Diego Lo Giudice, Amy DeMartine

    Driven by customer demands and competitive pressures, application development and delivery (AD&D) leaders have an imperative to deliver applications faster, yet many struggle with where to start...

  • For Application Development & Delivery Professionals

    Report

    Report Use DevOps Practices To Create A Lean And Responsive Application Delivery Organization

    Organization: The Modern Application Delivery Playbook
    January 20, 2016 | Kurt Bittner, Amy DeMartine, Diego Lo Giudice

    Agile practices are helping organizations deliver high-quality digital experiences that delight customers, rapidly and at lower cost. Application development and delivery (AD&D) leaders have...

  • For Infrastructure & Operations Professionals

    Report

    Report Embrace Deming's PDCA Cycle To Continuously Optimize Modern Service Delivery

    January 8, 2016 | Amy DeMartine, Eveline Oehrlich

    Infrastructure and operations (I&O) professionals are adopting the disciplines of modern service delivery to deliver modern applications and services with the speed, quality, and agility that...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: Fast Feedback Accelerates Software Time-To-Market

    Expedite Time-To-Market By Reducing Developer Friction
    November 18, 2015 | Michael Facemire

    There is nothing more destructive to developer productivity than context switching — moving from one development task and environment to another. Yet individual developers must do this constantly,...

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