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The Application Development Strategy, Structure, And Sourcing Playbook For 2017

Transforming Software Leadership For Customer Obsession

Five years into the age of the customer, a 20-year business cycle, the opportunities and challenges for software pros are clearer than ever. Four initiatives — mobile-first, customer obsession,...

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  • For Enterprise Architecture Professionals

    Report

    Report TechRadar™: Customer-Centric BPM Technology, Q4 2014

    December 22, 2014 | Clay Richardson

    The shift to customer centricity has disrupted an aging business process management (BPM) software market with deep roots in the back office and a mixed track record for driving efficiency and...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Hybrid² Integration, Q1 2014

    The 14 Providers Offering Four Or More Integration Technologies, Including Cloud-Based Integration
    February 14, 2014 | Stefan Ried, Ph.D.

    In Forrester's 51-criteria evaluation of hybrid² integration vendors, we identified the 14 most significant middleware providers — Adeptia, Bosch Software Innovations (Bosch SI), Dell...

  • For Application Development & Delivery Professionals

    Report

    Report The Standalone Business Rules Platform Market Segment Should Be Growing Faster

    Market Overview: Business Rules Platforms In 2013
    March 18, 2013 | John R. Rymer, Mike Gualtieri

    The market for business rules technologies is healthy, but the standalone platform segment is growing more slowly than it should. Most enterprises should use standalone business rules platforms to...

  • For Application Development & Delivery Professionals

    Report

    Report Digital Business Design Is The New Integration

    Create A Cohesive Business From Your (Seemingly Random) Collection Of Applications And Data
    November 8, 2012 | Randy Heffner

    Integration is a perennial challenge for application development and delivery (AD&D) professionals. Vintage, monolithic applications are hard to deal with, and point solutions abound, including...

  • For Application Development & Delivery Professionals

    Report

    Report How To Implement Digital Business Design

    Move Deliberately, But Carefully, Toward Forrester's Vision For The Future Of Integration
    November 8, 2012 | Randy Heffner

    Application development and delivery (AD&D) professionals need a foundation for recasting their integration strategies to meet 21st-century demands for business agility. Forrester's vision for...

  • For Application Development & Delivery Professionals

    Report

    Report Market Overview: Business Rules Platforms 2011

    Which Are The Safe And Best Choices Now
    July 5, 2011 | John R. Rymer, Mike Gualtieri

    After two years of vendor consolidation, which are the best business rules platforms for application development and delivery professionals to consider? In our judgment, based on growth rates,...

  • For Application Development & Delivery Professionals

    Report

    Report The Future Of Business Rules Platforms

    Customers Are Moving To Event And Decision Management
    July 5, 2011 | John R. Rymer, Mike Gualtieri

    Business rules platforms are a mature technology for automating decision and policy logic and for managing fast changes to that logic to keep up with business changes. Now customers are seeking...

  • For Application Development & Delivery Professionals

    Report

    Report Leverage Business Rules To Optimize Customer Scenarios

    Case Studies In CRM Next Best Action
    June 22, 2011 | James G. Kobielus

    Many business process professionals have implemented next-best-action technologies to improve customer retention, boost upsell and cross-sell, and enhance customer experiences. Best practices for...

  • For Enterprise Architecture Professionals

    Report

    Report The Top 15 Technology Trends EA Should Watch: 2011 To 2013

    An Empowered Report: High-Impact Technologies That You Should Track
    October 14, 2010 | Gene Leganza

    Forrester began summarizing technology trends last year to help enterprise architects create their organizations' technology watch lists. For this year's list of top trends, we've used the same...

  • For Application Development & Delivery Professionals

    Report

    Report What IBM-Lombardi Means To Application Development Professionals

    BPM Technology Will Be Much More Prominent; You Need A Plan For It
    February 9, 2010 | John R. Rymer, Clay Richardson

    IBM's acquisition of Lombardi Software is key to its plan to take business process management suites (BPMSes) from their current niche as a sometimes-used tool for developing and delivering...

  • For CIO Professionals

    Report

    Report CIOs: Develop A Technology Watch List

    The Top 15 Technology Trends To Watch
    November 13, 2009 | Sharyn Leaver

    As IT executives set out their strategies and plan for 2010 and beyond, they must determine what the top technology trends are for their business and gauge IT's ability to support the next phase of...

  • For Enterprise Architecture Professionals

    Report

    Report The Top 15 Technology Trends EA Should Watch

    October 6, 2009 | Alex Cullen

    IT organizations need to inform their annual and longer-term plans with an understanding of how changes in technology will enable business outcomes. EA groups are the logical leaders for this...

  • For Application Development & Delivery Professionals

    Report

    Report Untamed Business Processes: When Even The Best Of Intentions Go Awry

    August 21, 2009 | Craig Le Clair

    A business process — at its highest level — is any activity that helps an enterprise achieve its goals. Packaged and industry-specific applications form the transactional backbone for...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Complex Event Processing (CEP) Platforms, Q3 2009

    The Fledgling CEP Platform Market Is Vibrant, Competitive, And Dynamic
    August 4, 2009 | Mike Gualtieri, John R. Rymer

    Forrester evaluated nine complex event processing (CEP) platforms using 114 criteria and found Progress Software and Aleri to be standout Leaders because of their top scores in the event processing...

  • For Application Development & Delivery Professionals

    Report

    Report Case Study: The Doctors Company Innovates While Rebuilding Its Core Systems

    Business Rules, Prototyping, And Agile Support Growth To No. 1 In Field
    July 2, 2009 | John R. Rymer

    The Doctors Company (TDC), the largest national insurer of physician and surgeon medical liability in the US, provides lessons on how to use business rules platforms and Lean development to raise...

  • For Application Development & Delivery Professionals

    Report

    Report Must You Choose Between Business Rules And Complex Event Processing Platforms?

    Understand The Sweet Spots Of Each To Make An Informed Decision
    January 21, 2009 | Charles Brett, Mike Gualtieri

    How can you choose between investing in a business rules platform and a complex event processing (CEP) platform? The answer is not as easy as saying "a business rules platform is for rules" and...

  • For Application Development & Delivery Professionals

    Report

    Report Case Study: Hypo Real Estate Enables Credit Risk Professionals With Business Rules

    Achieve Greater Agility, Transparency, And Compliance In An Uncertain Regulatory Environment
    January 5, 2009 | Mike Gualtieri

    Uncertainty in lending regulatory requirements is putting pressure on credit risk modelers to become more responsive. Munich-based Hypo Real Estate Group (HRE), an international banking specialist...

  • For Application Development & Delivery Professionals

    Report

    Report Application Development Pros: Must-Read Research In Any Economic Downturn

    October 28, 2008 | Mike Gilpin

    Whether the economy slips into recession or not, many firms are starting to tighten their budgets. Although this means even more limited resources than usual, the business will continue to expect...

  • For Application Development & Delivery Professionals

    Report

    Report Case Study: California Association Of Realtors Innovates With Business Rules

    Automating Forms Decisions Allows Realtors To Spend More Time Selling
    October 3, 2008 | Mike Gualtieri, John R. Rymer

    The California Association of Realtors implemented business rules to help its 175,000 member realtors efficiently complete more than 600,000 residential real estate transactions per year. How? By...

  • For Application Development & Delivery Professionals

    Report

    Report Best Practices In Implementing Business Rules

    Empower Your Business Users To Author And Maintain Business Rules
    October 3, 2008 | Mike Gualtieri, John R. Rymer

    Business rules platforms are a key enabler of today's architectural imperative to build for constant change. Why? In large part because business rules platforms give business analysts the authoring...

  • For Enterprise Architecture Professionals

    Report

    Report A Taxonomy Of Event Processing For Enterprise Architects

    Many Forms Of Event Processing Are Becoming Hot; Guide Your Team By Understanding Them
    August 18, 2008 | Charles Brett

    IT professionals — and increasingly business users, as well — commonly use terms such as event processing, business event management, complex event processing, and various other similar...

  • For Application Development & Delivery Professionals

    Report

    Report The Truth About Business Rules Algorithms

    Authoring Flexibility Is Just As Important As Execution Performance
    July 24, 2008 | Mike Gualtieri

    The algorithm you select to process your business rules can make a big difference in the authoring flexibility and execution performance of your application. Confusing vendor messaging, the...

  • For Application Development & Delivery Professionals

    Report

    Report How The Convergence Of Business Rules, BPM, And BI Will Drive Business Optimization

    May 14, 2008 | Boris Evelson, Colin Teubner

    With change endemic, business flexibility paramount, and the lines between strategic, tactical, and operational decision-making blurring, information and knowledge management (I&KM) pros must find...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Business Rules Platforms, Q2 2008

    ILOG, Fair Isaac, Pegasystems, Corticon, And Haley Lead, But Innovations Software Technology Is Also Very Strong
    April 8, 2008 | Mike Gualtieri, John R. Rymer

    Forrester evaluated 13 platforms from 11 vendors using 175 criteria and found ILOG JRules, Fair Isaac Blaze Advisor, and Pegasystems PegaRULES to be resounding Leaders as general-purpose business...

  • For Application Development & Delivery Professionals

    Report

    Report Trends: Business Rules Platforms 2008

    December 21, 2007 | John R. Rymer

    Three key trends are driving the market for business rules platforms. First, vendors are bearing down on "authoring" tools and processes that allow businesspeople to directly create and maintain...