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The Application Development Strategy, Structure, And Sourcing Playbook For 2017

Transforming Software Leadership For Customer Obsession

Five years into the age of the customer, a 20-year business cycle, the opportunities and challenges for software pros are clearer than ever. Four initiatives — mobile-first, customer obsession,...

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  • For Application Development & Delivery Professionals

    Report

    Report Use Modern Traceability To Improve Developers' Ideas, Processes, And Software

    Traceability Is An Important Part Of Agile Development At Scale
    October 13, 2016 | Amanda LeClair

    In an Agile environment, development teams don't just need to build and deliver software faster, they need to build and deliver better software faster. To understand and recognize what "better" is,...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Agile Requirements Management

    Vendors Are Bridging The Agile Requirements Gap
    July 15, 2016 | Amanda LeClair, Kurt Bittner

    Agile practices have revolutionized software development, but organizations still find that their requirements management capabilities need work, as they struggle with issues such as omitting...

  • For Application Development & Delivery Professionals

    Report

    Report Breakout Vendors: Agile Requirements Management

    Four Vendors That Help Dev Teams Modernize Requirements Management
    June 3, 2016 | Amanda LeClair, Kurt Bittner

    The problems surrounding software requirements are as old as software itself: Requirements are never specific enough, they take too long, and developers and testers often misinterpret them. Agile...

  • For Infrastructure & Operations Professionals

    Report

    Report TechRadar™: Continuous Deployment, Q2 2016

    Road Map: The Modern Service Delivery Playbook
    May 3, 2016 | Amy DeMartine, Robert Stroud

    Digital businesses are the new norm, and to compete in this new digital market, software applications and products must contain new sources of customer value while at the same time adopting new...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: Modern Software Requirements Management Tools, Q2 2016

    Hybrid Development Approaches Rely On Hybrid Tool Sets
    April 20, 2016 | Amanda LeClair, Kurt Bittner

    AD&D leaders have learned that the transition to Agile is an evolution, not a revolution. Agile's allure led many firms to abandon formal requirements in favor of user stories and conversations. In...

  • For Application Development & Delivery Professionals

    Report

    Report Bring Design Practices To Application Development

    How Organizations Are Reinventing Requirements Using Agile And Digital Design Approaches
    October 2, 2015 | Kurt Bittner, Allegra Burnette

    Increasing demand for rapid delivery of new application capabilities everywhere has left organizations struggling to reinvent requirements. Leading organizations are combining Agile and development...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: Software Requirements Practices Are Ripe For Disruption

    April 25, 2014 | Kurt Bittner

    Agile approaches and continuous delivery have improved software development, testing, and delivery capabilities, but many organizations find their requirements practices continue to be a source of...

  • For Application Development & Delivery Professionals

    Report

    Report The Role Of The Business Analyst In The Age Of Agile Development

    December 21, 2012 | Alissa Anderson

    With the advent of Agile development, business analysts (BAs) have to prove their worth in a developer-centric environment where their role may be seen as nonessential. BAs need to navigate the...

  • For Application Development & Delivery Professionals

    Report

    Report High-Value Requirements Are Changing App Dev And Delivery

    Requirements Go From Unfortunate Necessity To Strategic Asset
    December 7, 2011 | Tom Grant, Ph.D.

    Requirements have undergone a quiet revolution — the conversations have moved from a focus on the high cost of bad requirements to the positive value of good requirements. Not satisfied with...

  • For Application Development & Delivery Professionals

    Report

    Report Business People Play Critical Roles On Business Technology Project Teams

    Tell Your Partners To Remove The Do Not Disturb Sign And Join The Team
    September 22, 2011 | Margo Visitacion

    Despite the fact that organizations initiate most technology projects to meet business goals, project teams find it difficult to engage business stakeholders at the right times and in the r ight...

  • For Application Development & Delivery Professionals

    Report

    Report Play Around With New Techniques For Requirements Collection

    Use Serious Games To Generate New Insights About Your Customer
    September 6, 2011 | Tom Grant, Ph.D.

    One of the most popular uses for serious games is requirements collection. Serious games change the rules for conversations about requirements, engaging stakeholders in a new (and, yes, fun) way....

  • For Application Development & Delivery Professionals

    Report

    Report Understand The Requirements Of The Customer Life Cycle For Applications And Data

    Take A Strategic Approach To These Requirements For Greater Impact
    September 2, 2011 | Mike Gilpin

    The old concept of the marketing funnel has become passé, requiring firms to make a dramatic shift to focus on the full customer life cycle and customer relationship. To help enable the...

  • For Enterprise Architecture Professionals

    Report

    Report Meet The New Business Architect

    May 25, 2011 | Jeff Scott

    The key to a successful business architecture (BA) practice is developing strong business architects. Technology architects can be successful with narrow domain knowledge, but business architects...

  • For Application Development & Delivery Professionals

    Report

    Report It's Time To Move Your Business Analysts To An Adaptive, Tool-Kit-Driven Requirements Approach

    February 10, 2011 | Mary Gerush

    Are you still using prescriptive, template-driven business analysis and requirements approaches? Do you continue to see projects delivered late and over budget? Incomplete or incorrect software...

  • For Application Development & Delivery Professionals

    Report

    Report Get To Know Your 2010 Business Analysts

    January 31, 2011 | Mary Gerush

    In Q3 2010, Forrester Research and the International Institute of Business Analysis (IIBA) partnered to survey 1,461 business analysts (BAs), systems analysts, software requirements engineers, and...

  • For Application Development & Delivery Professionals

    Report

    Report Thinking Lean: How Much Requirements Documentation Is "Just Enough"?

    Forrester's AD&D Community Offers Relevant Insight And Pragmatic Advice
    December 29, 2010 | Mary Gerush

    In traditional app dev shops, business analysts (BAs) create standardized, lengthy, text-heavy Microsoft Word documents to represent software requirements, but creating and consuming this...

  • For Application Development & Delivery Professionals

    Report

    Report Exploit The Real Requirements Life Cycle

    Think "Outside The Project" To Deliver Value From The Customer's Point Of View
    October 7, 2010 | Mary Gerush

    Recent attention to improving software quality through better requirements has led to a lot of debate about exactly what "requirements" are and how we can extract the most value from them. While...

  • For Application Development & Delivery Professionals

    Report

    Report Seven Pragmatic Practices To Improve Software Quality

    Incremental Changes Can Have A Big Impact On Quality
    August 11, 2010 | Mike Gualtieri, Margo Visitacion

    All software has bugs. Application development teams do the best they can to avoid and fix them. But developing quality software is hard. Why? Virtually all application development teams are...

  • For Application Development & Delivery Professionals

    Report

    Report Align BAs And Quality Assurance Professionals To Drive Higher Quality — And Happier Customers

    August 11, 2010 | Mary Gerush, Margo Visitacion

    The need to develop applications that return high value at a reasonable cost is driving applications organizations to assemble highly productive teams that can deliver high-quality outcomes....

  • For Application Development & Delivery Professionals

    Report

    Report Requirements Tools Market Overview, Q2 2010

    The Market Expands And Diversifies To Address Diverse Problems
    June 24, 2010 | Tom Grant, Ph.D.

    The requirements tools market has expanded and diversified as the business problems that compel teams to consider adopting a requirements tool have multiplied and intensified. Gone are the days in...

  • For Application Development & Delivery Professionals

    Report

    Report Right Tools. Write Requirements. Right On!

    A Market Overview Of Tools That Support Improved Software Requirements
    June 24, 2010 | Mary Gerush

    Smart application development leaders are catching on: Good software requirements are critical to delivering high-quality software. Requirements tool vendors are getting the message too. They're...

  • For Application Development & Delivery Professionals

    Report

    Report Business Analysts: Seize The Opportunity To Deliver Compelling User Experiences

    Make A Big Difference To Your Organization By Focusing On Its Customers
    May 10, 2010 | Mike Gualtieri, Mary Gerush

    Is anything more important than how users experience your Web sites and software applications? If your customers can't effectively and efficiently meet their goals by using your sites and apps,...

  • For Application Development & Delivery Professionals

    Report

    Report Best Practices: Your Ten-Step Program To Improve Requirements And Deliver Better Software

    February 3, 2010 | Mary Gerush

    High-quality software requirements sit at the foundation of good software deliverables — those that meet business needs, satisfy customers, and fit into existing technology architectures. Yet...

  • For Application Development & Delivery Professionals

    Report

    Report Tech Industry Requirements Focus On What To Build More Than Why

    Get Past The Execution Challenges, Focus More On Market Requirements
    January 28, 2010 | Tom Grant, Ph.D.

    In the technology industry, requirements not only guide development plans, they also explain and justify decisions regarding delivery of products and services. Forrester's research shows that...

  • For Application Development & Delivery Professionals

    Report

    Report Learn More About Your 2009 Business Analysts

    November 13, 2009 | Mary Gerush

    These data charts highlight more data from the Forrester Research/IIBA Q2 2009 Global Business Analyst Online Survey, first reviewed in the July 23, 2009, "Your 2009 Business Analysts: Know Them To...