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  • For Application Development & Delivery Professionals

    Report

    Report Drive Unified Digital Customer Experiences With Better Technology Strategies

    Executive Overview: The Digital Experience Delivery Playbook
    May 23, 2017 | Mark Grannan, Stephen Powers

    Digital customer experience has become a key business differentiator, and application development and delivery (AD&D) professionals must step up to support their firms' initiatives. To partner with...

  • For Application Development & Delivery Professionals

    Report

    Report How To Harness Citizen Developers To Expand Your AD&D Capacity

    With The Right Tools And Governance, Nonprofessional Developers Can Contribute To Your Software Strategy
    April 19, 2017 | John R. Rymer

    With the pressure rising for new software to help win, serve, and retain customers, many application development & delivery (AD&D) leaders are re-examining the potential of citizen developers to...

  • For Application Development & Delivery Professionals

    Report

    Report Cloud-Based DevOps Tools Are Ripening Quickly

    How Cloud DevOps — CD Tool Chains Stack Up To The Standalone Vendors
    April 4, 2017 | Christopher Condo

    Over the past year, the four major public cloud vendors (Amazon Web Services [AWS], IBM, Google, and Microsoft) have made big strides toward integrating development and operations (DevOps) tools...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Cloud Migration Services

    Focus On A Balanced Sourcing Strategy For Applications Migration
    March 28, 2017 | Bill Martorelli

    For most enterprises, becoming digital entails migrating applications to the cloud. Clients embarking on cloud migration efforts are increasingly emphasizing speed above all else. Fortunately for...

  • For Security & Risk Professionals

    Report

    Report Jump-Start Zero Trust With Forrester's Reference Architecture

    A Blueprint For Protecting Customers And Employees With Zero Trust
    March 27, 2017 | Laura Koetzle, Andre Kindness

    Forrester's Zero Trust Model requires a simple but profound change in the way we think about information security: In Zero Trust, all network traffic is inherently untrusted. In this report, we...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Mobile Low-Code Development Platforms, Q1 2017

    The 11 Providers That Matter Most And How They Stack Up
    March 27, 2017 | Jeffrey S. Hammond

    In our 24-criteria evaluation of mobile low-code development platforms, we identified the 11 most significant vendors — Alpha Software, Appian, Capriza, i-exceed, K2, Kony, Magic Software, Mendix,...

  • For Enterprise Architecture Professionals

    Report

    Report The Anatomy Of A System Of Insight

    Understand How Systems Of Insight Turn Data Into Action
    March 22, 2017 | Brian Hopkins, Michele Goetz

    Your big data strategy is likely too little, too late. Customers are changing their expectations too quickly, and data lakes are becoming swamps. Insights-driven disruptors are using systems of...

  • For Application Development & Delivery Professionals

    Report

    Report A Framework For Designing AI-Human Interactions

    Building Compelling Experiences Requires A Multilayered Technology Approach
    March 15, 2017 | Rob Koplowitz, TJ Keitt

    We are on the verge of an era in which computers will augment our ability to anticipate, identify, and adapt to changes in our personal and professional lives. The systems that enable such...

  • For Enterprise Architecture Professionals

    Report

    Report Container Platforms Accelerate Digital Transformation

    Chinese Companies Are Using Container Software To Boost Digital Business
    March 10, 2017 | Charlie Dai

    Everything about enterprise app infrastructures, development styles, and architectures is changing, and containers play a key role in each area. Enterprise architecture (EA) professionals must...

  • For Enterprise Architecture Professionals

    Report

    Report Portfolio Ecosystem: The Central Nervous System For Delivering Business Strategy

    Tools And Technology: The Strategic Portfolio Management Playbook
    March 3, 2017 | Margo Visitacion

    CRM solutions act as the customer system of record and enterprise resource planning (ERP) solutions act as the financial system of record, giving companies insight into their customers and...

  • For Application Development & Delivery Professionals

    Report

    Report Mobile-First, Low-Code Platforms Close The "App Gap"

    The Mobile Low-Code Landscape Has Solutions For All Skill Levels
    March 2, 2017 | Jeffrey S. Hammond

    As mobile devices become ubiquitous, customer engagement is shifting to the mobile channel. This puts application development and delivery (AD&D) leaders under pressure to quickly deliver mobile...

  • For Application Development & Delivery Professionals

    Report

    Report A Developer's Guide To Forrester's Strategies For API Success

    A Guided Tour Of Forrester's Research On APIs And SOA
    February 28, 2017 | Randy Heffner

    APIs are critical for digital transformation because they are central to software as the backbone of modern business. Many application development and delivery (AD&D) pros mistakenly think of APIs...

  • For Application Development & Delivery Professionals

    Report

    Report The Top Technologies To Cure Mobile Performance

    Performance Management: The Mobile App Development Playbook
    February 17, 2017 | Mark Grannan

    Digital experiences on mobile connections suffer from performance issues, and impatient users compound the challenges that slower, intermittent mobile connections raise. Firms need to build a new...

  • For Infrastructure & Operations Professionals

    Report

    Report DevOps Will Drive Open Source APM

    February 16, 2017 | Milan Hanson

    Open source software (OSS) is surging in application development circles, but proprietary solutions continue to dominate in application performance management (APM) used within infrastructure and...

  • For Application Development & Delivery Professionals

    Report

    Report Use A Light Touch To Govern Low-Code Development Platforms

    The Dreaded "G-Word" Is Required To Prevent Chaos
    February 13, 2017 | John R. Rymer

    As low-code development platforms gain adoption, application development and delivery (AD&D) pros are challenged to govern their use. Traditional governance limits the potential for low-code...

  • For Enterprise Architecture Professionals

    Report

    Report Vendor Landscape: Container Solutions For Cloud-Native Applications

    Master The Cloud-Native Solution Ecosystem
    January 30, 2017 | Charlie Dai, Dave Bartoletti

    Software containers hold great promise to power enterprise digital transformation. But companies must navigate a complex landscape of technology components to build, package, and deploy containers....

  • For Customer Experience Professionals

    Report

    Report How Emerging Technology Is Changing CX

    Continuous Improvement: The Digital Customer Experience Improvement Playbook
    January 24, 2017 | Kelly Price, Tony Costa

    New technologies offer opportunities to connect with customers by designing more appealing experiences. But if those experiences aren't rooted in customer centricity, they won't win hearts and...

  • For Application Development & Delivery Professionals

    Report

    Report Digital Experience Technology Integration: Go Beyond Just A Basket Of Solutions

    Tools And Technology: The Digital Experience Delivery Playbook
    January 19, 2017 | Mark Grannan

    Technical integration is a major pain point for application development and delivery (AD&D) professionals supporting digital experience (DX). While vendors increasingly want to tell an end-to-end...

  • For Application Development & Delivery Professionals

    Report

    Report Choose The Right Mobile Development Solutions

    Tools And Technology: The Mobile App Development Playbook

    Traversing the mobile app dev technology landscape is challenging — particularly in light of different mobile development approaches, the range of infrastructure capabilities, and the development...

  • For Application Development & Delivery Professionals

    Report

    Report Transforming Software Leadership For Customer Obsession

    Executive Overview: The Application Development Strategy, Structure, And Sourcing Playbook
    January 3, 2017 | Christopher Mines, John R. Rymer

    Five years into the age of the customer, a 20-year business cycle, the opportunities and challenges for software pros are clearer than ever. Four initiatives — mobile-first, customer obsession,...

  • For Application Development & Delivery Professionals

    Report

    Report Customer Obsession Will Remake AD&D Tools And Supporting Technologies

    Tools And Technology: The Application Development Strategy, Structure, And Sourcing Playbook
    December 29, 2016 | John R. Rymer, Jeffrey S. Hammond

    Application development and delivery (AD&D) leaders shifting to modern application development are like acrobats performing above a flimsy net. The tools and technologies they need to support the...

  • For Enterprise Architecture Professionals

    Report

    Report Vendor Landscape: Integration-Platform-As-A-Service And Hybrid Integration

    Review The Integration Solutions Landscape To Make The Right Choice
    December 28, 2016 | Henry Peyret

    The need to integrate systems of engagement, demand for greater agility, and execution in the cloud are driving the disruption of the integration landscape. Enterprise architecture (EA)...

  • For Application Development & Delivery Professionals

    Report

    Report The Path To Digital Transformation In High Speed Financial Services

    Forrester's Financial Services Architecture Survey Shows Clear Priorities For Firms Working On Transformation Initiatives
    December 27, 2016 | Jost Hoppermann

    Application development and delivery (AD&D) teams in financial services need to know about the current status and the plans of their peers as they approach a new era of digital transformation. This...

  • For Application Development & Delivery Professionals

    Report

    Report Your Digital Experience Technology Strategy Starts With A Customer Journey Map

    Strategic Plan: The Digital Experience Delivery Playbook
    December 20, 2016 | Ted Schadler

    As firms like Rewe Group and Schneider Electric have learned, digital experience strategy shapes the technology you need — an investment that can take five years and cost between $20 million and...

  • For Infrastructure & Operations Professionals

    Report

    Report Understanding The Cloud Services Provider Landscape

    Landscape: The Cloud Computing Playbook
    December 20, 2016 | Bill Martorelli, Liz Herbert

    With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...

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