234 results in Reports
Sort by:
Refine
  • Enterprise Social

Featured content

The Enterprise Collaboration Playbook For 2017

Gain A Competitive Advantage Through Enterprise Collaboration

Many of today's collaboration technology initiatives fall well short of their transformational potential. But a properly executed enterprise collaboration strategy engages employees and connects...

Search Results

  • For Application Development & Delivery Professionals

    Report

    Report Assess The Capabilities And Impact Of Your Enterprise Collaboration Toolkit

    Assessment: The Enterprise Collaboration Playbook
    October 12, 2017 | Art Schoeller

    Enterprise collaboration tools can dramatically improve the flow of information among employees and lower the barriers to deeper customer engagement. Yet adoption and actual business value can be...

  • For Application Development & Delivery Professionals

    Report

    Report Gain A Competitive Advantage Through Enterprise Collaboration

    Executive Overview: The Enterprise Collaboration Playbook
    July 3, 2017 | Art Schoeller

    Many of today's collaboration technology initiatives fall well short of their transformational potential. But a properly executed enterprise collaboration strategy engages employees and connects...

  • For Application Development & Delivery Professionals

    Report

    Report Setting The Technology Foundation For Your Enterprise Collaboration Strategy

    Tools And Technology: The Enterprise Collaboration Playbook
    February 15, 2017 | Art Schoeller, Rob Koplowitz

    Many organizations are making a fundamental bet on enterprise collaboration, linking the various roles in the customer experience ecosystem to the effectiveness of knowledge workers a competitive...

  • For Application Development & Delivery Professionals

    Report

    Report Create A Benchmark Strategy For Your Enterprise Collaboration Technology

    Benchmarks: The Enterprise Collaboration Playbook
    February 15, 2017 | Art Schoeller

    Enterprise collaboration (EC) takes place independent of any specific technology, tool, or service. However, the breadth and depth of adoption and effective use of enterprise collaboration varies...

  • For Application Development & Delivery Professionals

    Report

    Report A Solid Enterprise Collaboration Road Map Reduces Risk And Drives Adoption

    Road Map: The Enterprise Collaboration Playbook
    February 7, 2017 | Art Schoeller

    Enterprise collaboration technology can transform the way that employees work by eliminating barriers to collaboration, improving customer engagement, and accelerating the flow of information and...

  • For Application Development & Delivery Professionals

    Report

    Report The (Social) Future Of Software Development

    Close Your Developer Gap By Appealing To Developers' Social Side
    May 4, 2016 | Jeffrey S. Hammond

    Application development and delivery (AD&D) leaders are facing a crisis in the kitchen: There don't seem to be enough top chefs to go around. A gap exists between the supply of good developers and...

  • For Application Development & Delivery Professionals

    Report

    Report Use Digital Technologies To Improve Employee Engagement

    Drive Growth And Customer Engagement With An Engaged Workforce
    April 19, 2016 | Claire Schooley, Paul D. Hamerman

    US worker engagement has been less than one-third for 15 years, and the numbers are even lower globally. Employee engagement is now, more than ever, a top corporate priority, with the goal of...

  • For Application Development & Delivery Professionals

    Report

    Report Navigate The Turbulent Waters Of Enterprise Collaboration

    Vision: The Enterprise Collaboration Playbook
    March 4, 2016 | Art Schoeller

    Enterprise collaboration is a long-established category of technologies (e.g., email, unified communications, and social networking) that continues to evolve. Properly deployed and adopted, it can...

  • For Application Development & Delivery Professionals

    Report

    Report The Critical Role Of Policy In Enterprise Collaboration

    Processes: The Enterprise Collaboration Playbook
    March 4, 2016 | Craig Le Clair

    A clear collaboration policy is essential for employees using customer, partner, and internal collaboration tools. While it takes a cross-organizational team to establish a collaboration policy,...

  • For Customer Experience Professionals

    Report

    Report Social Businesses Excel At Customer Experience

    Open Information And Knowledge Sharing Help CX Professionals Navigate An Evolving CX Ecosystem
    January 26, 2016 | TJ Keitt

    Customer experience (CX) ecosystems change rapidly. To help their businesses keep pace, CX leaders must help their companies share information and expertise with customers and partners — the...

  • For CIO Professionals

    Report

    Report Resolving The Collaboration Paradox

    Employee Collaboration Platforms Receive An Injection Of Automation
    June 26, 2015 | Nigel Fenwick

    The success of any collaboration platform depends, in part, on the ability of the system to enable employees with a problem to connect with employees who can solve that specific problem. But so...

  • For CIO Professionals

    Report

    Report Analyze What Your Social Business And Collaboration Stakeholders Really Need

    January 13, 2015 | Philipp Karcher

    Too often, firms launch social business and collaboration programs without a clear understanding of what key stakeholders, including business sponsors and especially employees, want. The result is...

  • For Enterprise Architecture Professionals

    Report

    Report TechRadar™: Customer-Centric BPM Technology, Q4 2014

    December 22, 2014 | Clay Richardson

    The shift to customer centricity has disrupted an aging business process management (BPM) software market with deep roots in the back office and a mixed track record for driving efficiency and...

  • For CIO Professionals

    Report

    Report Brief: Analytics Separates Signal From Noise On Enterprise Social

    August 12, 2014 | Rob Koplowitz, Nancy Wang

    The benefits of enterprise social software are becoming clearer, highlighting new challenges and opportunities. Designed to help workers create and access content and expertise more effectively...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Enterprise Social Platforms, Q2 2014

    The 13 Providers That Matter Most And How They Stack Up
    June 5, 2014 | Rob Koplowitz

    In Forrester's 65-criteria evaluation of enterprise social platform vendors, we identified the 13 most significant solution providers — Atlassian, blueKiwi, IBM, Jive, Microsoft, Neudesic,...

  • For Application Development & Delivery Professionals

    Report

    Report Microsoft Ascending

    In First 100 Days, Nadella's Team Shifts To A More Open And Aggressive Posture
    May 28, 2014 | John R. Rymer, Jeffrey S. Hammond, James Staten

    When Microsoft named Satya Nadella the third CEO in its history this past February, we posited 10 questions he needed to answer to ensure Microsoft's future relevance to enterprises. As Nadella's...

  • For CIO Professionals

    Report

    Report Brief: Your Next Portal Should Be An Engagement Workplace

    Social, Documents, Mobile, And Transactions Become Imperatives
    February 3, 2014 | Rob Koplowitz, Michael Facemire

    Many organizations face an aging and ineffective existing portal infrastructure. Upgrading will require a very different strategy that will not include anything that looks like an existing portal....

  • For CIO Professionals

    Report

    Report SharePoint: Solid In The Enterprise, But Missing The Mobile Shift

    October 17, 2013 | John R. Rymer, Rob Koplowitz

    This data chart details the full results of Forrester's August 2013 Global SharePoint Usage Online Survey. The results show that SharePoint continues to make slow progress on the transition to...

  • For Application Development & Delivery Professionals

    Report

    Report The 10 Most Important Technology Trends In Business Application Architecture Today

    Understand These Trends To Shape Your Application Strategy

    This report enumerates the top 10 technology trends that are reshaping the nature and value proposition of business applications today and in the coming years. Application delivery leaders,...

  • For CIO Professionals

    Report

    Report Is Yammer + SharePoint Right For You?

    Microsoft Takes A Cloud Dependency
    August 13, 2013 | Rob Koplowitz

    With market penetration of well over 100 million seats, SharePoint is a strategic investment for many organizations. For most, the primary goal of that investment is more effective collaboration...

  • For CIO Professionals

    Report

    Report The Rise Of Personal Communications

    Social Media Collaboration Hijacks The Enterprise
    July 25, 2013 | Dan Bieler

    Employees are embracing a new type of communication and collaboration dynamic in the form of over-the-top (OTT)-based social media applications, like Skype, Google Hangouts, and Facebook Messenger....

  • For CIO Professionals

    Report

    Report What File Sync And Share Customers Have Learned

    Customer Interviews Reveal The Requirements And Decision Process
    July 24, 2013 | Rob Koplowitz, Ted Schadler

    Now that 25% of the global information workforce uses file sync and share services, up from 5% in 2010, CIOs have a mandate to replace the consumer-grade services employees are using with a...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: File Sync And Share Platforms, Q3 2013

    The 16 Providers That Matter Most And How They Stack Up
    July 10, 2013 | Ted Schadler, Rob Koplowitz

    In Forrester's 26-criteria evaluation of file sync and share vendors, we identified, researched, analyzed, and scored products from the 16 most significant solution providers in this market:...

  • For CIO Professionals

    Report

    Report Social Ecosystem Maturity Assessment Model

    May 14, 2013 | Nigel Fenwick

    The Social Ecosystem Maturity Assessment is presented in conjunction with the research report "Benchmark The Use Of Your Social Business And Collaboration Systems," which explains more fully how...

  • For Enterprise Architecture Professionals

    Report

    Report Five Trends Are Changing Records Management Technologies And Practices

    What Enterprise Architects Need To Know About The Shift From Records Management To Information Governance
    April 18, 2013 | Cheryl McKinnon

    Despite two decades of electronic records management (RM) evolution, fewer than 10% of enterprises admit to high levels of confidence in their approach to the governance of digital information. The...

Content categories

Refine your results

Date Range

Industry

Primary Role

Methodology

Region

Vendor

Analyst

Market Imperatives