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  • For Application Development & Delivery Professionals

    Report

    Report Invest In The Next-Generation Technology Skills Required For Digital Business

    Data Science, Design Thinking, And Product Management Head The List
    December 9, 2016 | Claire Schooley

    The process of digital business transformation requires people who have a curious and creative mindset, embrace challenges, and engage in continuous learning. This report presents an overview of...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Learning And Performance Management, Q4 2016

    The Nine Providers That Matter Most And How They Stack Up
    December 2, 2016 | Claire Schooley

    In our 34-criteria evaluation of learning and performance management providers, we identified the nine most significant ones — Cornerstone OnDemand, Halogen Software, Haufe, PageUp, PeopleFluent,...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: The Extended Sales Force Automation Ecosystem, Q2 2016

    May 31, 2016 | John Bruno

    Buyers are attracted to sales force automation (SFA) software for its merits around providing consistent processes and transparency into activities, but these tools have done little to enhance the...

  • For Application Development & Delivery Professionals

    Report

    Report Update Your Learning Strategy Using Digital Tools

    Use Technology To Engage Millennials As Well As Older Workers
    April 7, 2016 | Claire Schooley

    Learning leaders must update their learning strategy to meet the expectations of today's tech-savvy workers. This report outlines the approaches that are gaining traction. Aided by the advice of...

  • For Application Development & Delivery Professionals

    Report

    Report Mobile Is Ubiquitous Today — But Why Not For Learning?

    October 13, 2015 | Claire Schooley

    Mobile devices are everywhere. People use them to send an email or text, read the morning news, or share a solution to a problem on an internal social network. But with all of this mobile usage,...

  • For Application Development & Delivery Professionals

    Report

    Report Embrace Technology-Based Mentoring For Employee Engagement, Growth, And Retention

    Digital Businesses Enable Mentoring Across The Enterprise
    May 11, 2015 | Claire Schooley

    Digital technology changes the mentoring paradigm. No longer is mentoring limited to face-to-face interactions. Rather, digital enables quality online discussions among mentors and mentees located...

  • For Application Development & Delivery Professionals

    Report

    Report Engage Customers, Channel Partners, And Associations In Extended Enterprise Learning

    Engage Your Stakeholder Ecosystem With Learning Experiences
    February 19, 2015 | Claire Schooley

    In the age of the customer, application development and delivery (AD&D) professionals can provide the technology expertise that creates rich learning opportunities for your customers, channels, and...

  • For Application Development & Delivery Professionals

    Report

    Report Learning Technologies Engage Employees, Customers, And Channel Partners

    How To Apply Major Learning Technologies In Your Blended Learning Strategy
    September 10, 2014 | Claire Schooley

    Research studies show that online learning is as effective — and in some cases more effective — than classroom learning. Technology enables fast, efficient learning and allows for...

  • For Customer Experience Professionals

    Report

    Report Case Study: Philips Uses eLearning To Communicate The Benefits Of Net Promoter

    Partnership With Jellyvision Lab Leads To An Engaging Training Module
    February 23, 2012 | Reineke Reitsma

    One of the challenges that market insights professionals struggle with is the communication of research results across the organization. The Customer Experience and NPS team at Philips was tasked...

  • For Application Development & Delivery Professionals

    Report

    Report The Renaissance Of EPSS As An Informal Learning Tool

    Technology Users Can Learn On The Fly With This Electronic Content Solution
    May 11, 2011 | Claire Schooley

    An electronic performance support system (EPSS) provides on-demand learning when technology users need help to do their jobs. Demonstrations, practice exercises, and onscreen help all give users...

  • For Application Development & Delivery Professionals

    Report

    Report Time To Get Serious About Mobile Learning

    September 17, 2010 | Claire Schooley

    The mobile landscape is changing daily — new devices and more secure device management platforms, easier accessibility to content from multiple devices, evolving mobile Web standards (e.g.,...

  • For Application Development & Delivery Professionals

    Report

    Report Add Virtual Classroom To Online Learning

    The Interactive Virtual Classroom Replaces Selected Classroom Learning
    August 2, 2010 | Claire Schooley

    An interactive virtual classroom is not your usual Webinar, Web conference, or online event. Instead, rather than a lecture, this online instructional approach involves learners who work from...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™ For Business Process Professionals: Human Resource Management Apps, Q1 2010

    Core Components Show Maturity While Collaborative Elements Evolve
    January 6, 2010 | Paul D. Hamerman, Claire Schooley

    Human resource management (HRM) applications range from essential tools to hire and pay employees and administer benefits programs to strategic components for assessing and developing talent. More...

  • For Application Development & Delivery Professionals

    Report

    Report Case Study: Beefing Up Software Developer Skills

    How Maritz Solved The Developer Skills Problem
    November 30, 2009 | Dave West

    The skills of the software development team are crucial for project success and can enable or doom the adoption of any new architecture or technology. Maritz understood the value and importance of...

  • For CIO Professionals

    Report

    Report Inside The Campus: IT In India's Education Sector

    July 1, 2009 | Dane Anderson

    This report examines the Indian education system from kindergarten to college and highlights opportunities for vendor strategists. It is now an acknowledged fact in India that emerging technologies...

  • For B2B Marketing Professionals

    Report

    Report Hot Banking Tech Companies To Watch In 2009: Q2 Update

    June 17, 2009 | Ellen Carney

    The banking industry continues to suffer from the global recession and backlash from last fall's financial crisis. While it's tempting to believe that bank-related technology investment is dead,...

  • For CIO Professionals

    Report

    Report Case Study: Black & Decker Fuses eLearning And Traditional Methods To Achieve Learning Goals

    April 30, 2009 | Claire Schooley

    Successful Black & Decker sales staff need a combination of leadership skills, product knowledge skills, and hands-on experience. The sales training group, Black & Decker University, provides a...

  • For CIO Professionals

    Report

    Report Get Serious About Informal Learning

    April 22, 2009 | Claire Schooley

    Formal learning works for 20% of learning needs, while informal learning handles the other 80%. In the past, informal learning was turning to ask your teammate a question. Today, the rise of Web...

  • For CIO Professionals

    Report

    Report Demand Insights: Serious Games Break Through

    Player Interest Points To Game-Market Opportunities
    March 11, 2009 | TJ Keitt

    Cisco Systems, IBM, and Microsoft all have made early investments in serious games. Whether or not these tech titans are being prudent depends on the answer to two critical questions: Are the games...

  • For Application Development & Delivery Professionals

    Report

    Report How To Maintain Your Learning Program In A Down Economy

    February 12, 2009 | Claire Schooley

    The world's economic woes present new opportunities for innovative forms of learning using technology that many organizations already have: informal learning, eLearning, and blended learning....

  • For CIO Professionals

    Report

    Report Alcoa Employees Access eTools For Fast Learning

    Bridging Formal And Informal Learning
    October 21, 2008 | Claire Schooley

    Employees drive corporate informal learning. They use social networking tools, intranet search tools, or specific knowledge sites for short information or learning objects. Alcoa, a leading...

  • For CIO Professionals

    Report

    Report For Stickier Learning, Try A Dose Of Serious Gaming

    September 19, 2008 | Claire Schooley

    When it comes to effective teaching, it's better to engage all of the senses. Interactive learning activities like simulations, immersive learning, and serious gaming put employees in virtual yet...

  • For CIO Professionals

    Report

    Report It's Time To Take Games Seriously

    Video Games Provide An Effective Way To Reach Customers And Employees
    August 19, 2008 | TJ Keitt, Paul Jackson

    Serious gaming, or the use of games and gaming dynamics for non-entertainment purposes, is poised to take off thanks to the rise of Technology Populism, the greening of IT, and the emergence of the...

  • For B2C Marketing Professionals

    Report

    Report North American Trend Analysis, 2001-2007: Online And PC Education And Career Activities

    September 6, 2007 | Ted Schadler

    This Technographics Data Chart looks at the trends for consumers using education software on their PC and using their PCs and the Internet for online education courses and career-related...